The problem isn't the technology. It's the history baked into the data. "When AI makes a mistake in finance, you lose money. When it makes a mistake in healthcare, you could lose a life." Early fitness trackers failed to read female heart rate patterns because of biased training data. That already happened.

We get into bias audits as continuous process, fairness by design principles, and accountability frameworks. Plus why ethics needs to move out of the compliance box and into business value.

The uncomfortable truth: patients have zero say in how these devices work. They just know a doctor told them they need it. By then, discrimination might already be built in.

"If I don't have that opportunity to speak into those things, well, then I'm just a robot, making sure that people are getting their monthly cybersecurity training," Shane says about working without executive vision.

We get into the three things IT sits at the center of, why walking leadership to the shop floor beats PowerPoint presentations, and how Shane saved $350,000 annually by replacing legacy systems. Plus his framework for getting heard when leadership has no vision.

The biggest takeaway? IT leaders aren't just the department of IT anymore. They're at the junction of leadership, processes, and people. That's where the real power is.

His diagnosis? IT speaks a language nobody else understands. "We assume that everybody has the same knowledge that we do," he says. Meanwhile, users with AOL accounts become prime targets for scams.

We get into why cybersecurity is a communication problem, not a budget problem. How to translate tech-speak for executives who sign the checks. And why programmers will become bug hunters in 18 months.

The biggest takeaway? "No matter how much money you invest in cybersecurity, take one person to click the wrong link and all that money goes out the window."

His insight? IT leaders fail because they lead with logic instead of emotion. "Nobody cares if the system is up, if it's horrible to interact with," Ken says. While most CIOs show up to meetings with uptime charts, Ken shows up with stories from warehouse workers about how pick-to-light changed their lives.

We get into the squeaky wheel problem (availability bias in leadership), why your C-suite peers are team one (not your direct reports), and Ken's "challenge, align, commit" philosophy. Plus his take on AI hype, the Department of Prioritization vs. the Department of No, and why he spends more time with his CFO than his architects.

The payoff? Ken got a new tech center in Dallas approved not by making a business case, but by building relationships where his peers championed IT initiatives for him.

The problem he keeps running into isn't technical. It's structural. IT gets called in after the business has already decided what they need. Someone shows up and says "we need SAP" and by then it's too late. The solution's chosen. IT's job is to execute, not influence.

We get into his mill ambassador program (people looked at him like he had three heads), why steering committees come before PMO, and the "yes, but" approach that turns IT from blockers into problem solvers. Plus his prediction on what part of IT will be fully automated in 18 months.

John's final message hits different: "Don't be a tech nerd. Find how to be a business person. Meet your peers where they're at. Speak their language, and you're going to break the stereotype that we're just a bunch of techies."

When an HR director demanded Spanish speakers for IT support, Juliano asked why. Turns out craft workers weren't calling IT about tech issues – they were calling HR about payroll. Adding Spanish speakers to the service desk would have solved nothing.

Always ask 'what problem are you solving' before evaluating any solution

We get into why IT gets handed solutions instead of problems, how to force clarity before anyone mentions tools, and translating technical needs into business language that actually lands. Juliano's framework: rules before tools, and always start with the problem statement.

He's watched tech leaders disconnect from the room in real time. Leading with technical objections when business needed risk discussion. Explaining integration test cycles that meant nothing to anyone while ignoring deal commitments.

The pattern? IT leaders who practice the art of no. Who wait to be brought in instead of inserting themselves into strategy from day one. Who think delivering the tech piece is their job while someone else handles the business piece.

That's not leadership. That's being a highly paid order taker.

Tim's three-step playbook for real business outcomes:

1. Understand the actual problem. Not the soundbite. Tim was told there was a physical delivery issue. He went to gemba. Talked to drivers. Talked to customers. What he was sold wasn't the problem—it was half truth. Skip this step and the project fails.

2. Solution with the right people before giving timelines. Don't cave to "how fast?" Get the right folks together. Walk through it. Give feedback timely—don't boil the ocean trying to achieve perfection.

3. Read back your understanding. The step everyone skips. Confirm you understood. Talk through solution ideas. Tim sees people have light conversations, say "yep we got it," then build the wrong thing.

We also get into knowing when to apply rigor versus when to just do it. Adding a CRM field that affects no workflows takes 30 seconds. But Tim sees analysts spend hours on regression testing and full CAB process—for a field. The waste is massive when you can't navigate what should go left versus right.

Tim's advice to every emerging IT leader?

"Don't allow yourself to be siloed into just technology. Learning business is just as important. You're going to be an incomplete leader without it."

Because how dangerous is a business leader who understands the market, the customer, and the technology?

Which means Mark deals with Windows systems no longer patched, medical device regulations, and security frameworks spanning three decades of technology.

The fundamental challenge hasn't changed since Mark started at a small computer shop. Back then it was "what's a network card?" Now it's "we need AI." Different technology. Same conversation. A CEO gets on a plane, reads an article, comes back convinced this will solve everything. Mark's the one who explains physics.

We get into why 85% of AI initiatives fail to return value. Mark doesn't chase bleeding edge. He's a fast follower. He waits to see what actually works before committing. "I'm not looking for a solution that's looking for a problem. I actually have an issue. And how can I actually address this with what I know about AI today?"

We talk about the vendor myths that keep recycling with new labels. Cloud means you don't need backups. Wrong. It's more resilient, but not backed up unless you pay for it. New technology will save you money. Also wrong. AI tools are underpriced right now. OpenAI charges fifty bucks for something costing them two hundred to deliver. Those prices are going up.

Mark destroys the idea that IT projects happen overnight. "This did not occur overnight. This will not be corrected overnight." Projects are underestimated. The lift is bigger than anyone thinks. Trying to run fast without proper planning just means you pile the next thing on top of the last thing until throughput slows to a crawl.

We get into why Mark hates the word no. It shuts down conversation. When a request will blow up the security framework, he doesn't just reject it. He explains the why. He brings it to a conversation. "We have to be tactical about what we're doing and if it is the wrong path, bring that to a conversation, not just say no and walk away."

The biggest struggle? IT pursues technology for technology's sake. Mark's seen departments chase zero trust or cloud without asking if it aligns with where the business is actually going. The mistake is forgetting that IT exists to solve business problems, not implement the latest framework because it sounds impressive.

The answer? Push business knowledge down through your entire IT organization. From VP to intern. Everyone should understand how their work connects to company goals. Mark challenges his team to take accounting classes. Understand EBITDA. Learn the business, not just the tech stack. Because you can't speak business language if you don't understand the business.

Chris walked into a six-person team that wasn't actually a team. It was six individuals doing six separate jobs with zero coordination. Think baseball played by individuals instead of football where everyone works together. Sound familiar?

The leadership gurus all say the same thing: there are no bad teams, only bad managers. Chris used to believe that. Until reality hit. "You can be the best manager in the world with a team of five. Four guys willing to bust their hump. And that one bad apple will still take a good team down." That's the truth nobody wants to admit.

We get into his customer mindset shift. How he stopped his team from calling people "end users" and started treating them like actual customers with real business problems. "Your wife went into labor and they had to redirect her to a different hospital. You're going to get mad if you don't get that answer quick, right? Well, that sales guy's got a big deal on the line. His email is down. That's huge for him too."

We cover the boring project that changed everything. Active Directory cleanup sounds terrible, but it became the foundation for everything else. Better team collaboration, faster ticket resolution, clearer communication with the business. Sometimes the unglamorous work creates the biggest wins.

Chris talks about technology that actually works versus shiny objects that don't solve real problems. Microsoft To Do eliminated his post-it note chaos and helped entire departments stop missing deadlines. Power Automate reduced email overload for customer service teams. Simple tools that solve real problems beat complex solutions nobody uses.

The biggest struggle? Getting executives to stop seeing IT as "little gnomes sitting under the stairs running around with turkey legs." They want cutting-edge AI but won't fund basic security. They dismiss IT input until there's a ransomware attack. Then suddenly money flows, but only until the pain fades. Chris has lived through companies where someone said "we make cardboard boxes, nobody's going to hack us." Three weeks later? Ransomware attack.

For most of that time, Bob operated the way many IT leaders do—shields up, knowledge expert, the guy who does all the talking.
Then something shifted.

When executives ask him something he doesn't know, the best answer isn't to fake it. It's four words: "I got the lead."
"I may not have the answer. That's okay. I got the lead. I will run it to its endpoint, and I'll follow up to make sure it's done."
That's all they need to know.

In this episode, Bob breaks down his SBAR communication framework (Situation, Background, Assessment, Recommendation) that eliminates tech-speak. He shares how he presents 30-60-90 day roadmaps with SWOT analysis—then asks the question most IT leaders skip: "Is there a priority we should probably change?"

We get into the label printer story. Nurses were hand-labeling surgical supplies. Printers across units were inconsistent with no standardization. One team member saw the problem, took ownership, talked to technical people, clinical people, providers, even people outside the organization—and got it done. Persistence won.

Bob also unpacks why he hires for fire not credentials, how "what you permit, you promote" shapes culture, and why the beginner's mindset beats expertise every time.

The biggest struggle for IT? Unlimited demand with limited resources. Bob's answer isn't to be the Department of No. It's to show executives what yes actually costs.

The first one fractured trust between IT and operations. The second one? Conti demanded $1.2 million in Bitcoin. Ray counter-offered $10K "so I don't have to go through the trouble." They said no. He recovered everything anyway.

In this episode, Ray breaks down exactly how his isolated Azure tenant backup strategy saved the company, why your 200+ subcontractors running Gmail are your biggest security vulnerability, and what it took to convince leadership to migrate to the cloud when the Exchange server was down 80% of the time.

We also get into real AI use cases in construction—why Procore flipped their agent strategy from 80% vendor-built to 80% customer-built, how to survey your team before rolling out AI policy, and Simon Sinek's take on why blue collar jobs are safe while white collar jobs aren't.

Plus: the conspiracy corner, NJ drones, and why every Flat Earth experiment proves the Earth is round.

Steering technology strategy at Wausau Supply Company, Callan Schoonenberg brings mechanical engineering, business and extensive manufacturing experience to her CIO role. Her background includes leadership positions at Eaton, complemented by Harvard Business Analytics training and an MBA, creating a unique perspective on technology leadership.

Building Modern Manufacturing IT

What makes a non-traditional path valuable in IT leadership? Through Callan Schoonenberg’s transition from mechanical engineering to CIO at Wausau Supply Company, we explore how diverse experiences shape effective technology leadership. Her story demonstrates why following passion over traditional career paths can lead to unexpected success.

Leading development at Stealth Startup as Head of Engineering, Full stack, Ian Johnson brings decades of experience from fintech to e-commerce. His approach combines hands-on technical expertise with collaborative leadership, focusing on building high-performing teams through trust and mutual respect.

From Early Tech Explorer to Startup Engineering Leader

What makes engineering teams truly effective? Ian Johnson shares his evolution from early tech enthusiast to Head of Engineering at Stealth Startup, discussing how trust and respect form the foundation of successful development teams. Through stories of both failures and successes, he demonstrates why technical expertise must be balanced with strong leadership principles.

Leading technology initiatives at Longship as Chief Information Officer, Maximo Bredfeldt brings 25 years of experience in managed services and security. His approach combines practical problem-solving with deep technical expertise, focusing on understanding business processes to create effective security solutions.

The Corporate Espionage

What makes an effective cybersecurity strategy? Maximo Bredfeldt shares his journey from taking apart toys to protecting enterprises, highlighting how understanding business processes is crucial for security success. Through compelling stories of corporate espionage and social engineering, he demonstrates why technical solutions alone aren’t enough to protect modern organizations.

Jeff Cann

Leading technology initiatives at Encore Electric, Jeff Cann brings a scientific mindset to IT leadership. His approach combines strategic planning with grassroots innovation, focusing on transforming construction through technology while maintaining strong relationships across all organizational levels.

From Shadow IT to Innovation: Transforming Business Through Technology

How do you manage IT priorities in a resource-constrained industry? Jeff Cann shares his approach to leading technology initiatives at Encore Electric, discussing how clear communication frameworks and embracing user innovation can drive business success. His unique perspective on managing shadow IT and fostering collaboration offers fresh insights for technology leaders.

Starting with a crashed DOS system in 1990, Jeff Schmidt has grown through roles in software development, data warehousing, and infrastructure management. Currently serving as Vice President of Information Technology and Security at a healthcare company, he brings practical experience in balancing innovation with security requirements.

Risk Assessment and Business Value: Jeff Schmidt’s IT Leadership Journey

What lessons can we learn from a three-decade journey in IT? Jeff Schmidt shares his evolution from breaking his dad’s computer to leading healthcare IT security, discussing the critical importance of risk assessment, business understanding, and customer service. His experience spans from early DOS days to modern AI implementation, offering practical insights on balancing technology solutions with business needs.

Currently serving as VP of Information Technology and CISO at Turntide Technologies, Paul Knight brings 25 years of experience across various IT disciplines. His unique background includes roles in defense, aerospace, and automotive manufacturing, bringing both operational and security expertise to startup environments.

Balancing IT and Security Leadership in Startups

How do you effectively manage both IT operations and security oversight in a startup environment? Paul Knight shares his experience as VP of IT and CISO at Turntide Technologies, discussing the challenges of wearing multiple hats, building effective teams, and maintaining proper governance while supporting rapid growth in automotive technology manufacturing.

Starting in marketing communications, Sarfraz Shaikh has spent 14 years at OneMesa, evolving into the Director of IT role. His unique background combines communications expertise with technology leadership, managing IT operations across four distinct business units in the oil, gas, and drilling industries.

Leading IT Through Business Growth and Transformation

What does it take to manage IT across four distinct businesses during significant growth? Sarfraz Shaikh shares his 14-year journey from marketing professional to IT Director at OneMesa, discussing how to balance standardization with flexibility, maintain security across diverse operations, and build trust through strategic leadership.

Mark Ellestad serves as Director of IT and Digital Transformation at Moses Lake Industries, a chemical manufacturing company supporting the semiconductor industry. He is also co-founder of Better Tools LLC, providing consulting and coaching services. With experience as both an educator and technology leader, Mark brings unique perspectives on learning, leadership and digital transformation.

From Teaching to Transformation: Mark Ellestad’s Journey in Manufacturing IT

How can manufacturing companies embrace digital transformation while maintaining quality and consistency? In this episode, Mark Ellestad, Director of IT and Digital Transformation at Moses Lake Industries, shares insights on implementing agile methodologies in manufacturing environments, the importance of continuous learning, and his vision for the future of IT leadership. Mark discusses how combining AI with agile decision-making can transform traditional manufacturing while managing change resistance.

With a career spanning from British Airways to his current role as CIO at MedPro Staffing, Gavin Megnauth has honed his skills in navigating complex IT landscapes. His expertise lies in leveraging technology to solve critical business challenges, particularly in healthcare staffing. Gavin’s approach emphasizes the importance of understanding both technical and business perspectives to drive innovation and growth.

IT Leaders! Only the C-suite influencers will shape the digital future

How can IT professionals elevate their careers and make a real impact? In this episode, Gavin Megnauth shares his journey from junior programmer to CIO, highlighting the critical importance of developing strong influencing skills. He discusses strategies for gaining visibility with leadership, speaking the language of business, and fostering innovation within IT teams. Gavin also provides insights on navigating cultural differences in global staffing and leveraging AI in recruitment processes.

Butchi Pinnamaraju serves as the Director of IT Supply Chain at BridgeBio, an early-stage pharmaceutical company. With a background in mechanical engineering and industrial engineering, Butchi has held leadership roles at major organizations including Google, the United Nations, and SAP. His global experience spans India, Europe, and the United States, giving him a unique perspective on cross-cultural leadership in the tech industry.

From India to Silicon Valley: Butchi Pinnamaraju’s Journey in Global IT Leadership

How can IT leaders effectively navigate diverse cultural environments while driving innovation? In this episode, Bucci Pinamaraju, Director of IT Supply Chain at BridgeBio, shares his journey from a small town in India to leadership roles in global tech companies. Butchi offers insights on empathetic leadership, the importance of technical expertise, and how cultural differences shape project management across Europe and the United States.

Jacob Jones serves as Vice President of Information Technology at Sellars, bringing experience from Fortune 500 companies like Foot Locker and Manpower Group. With a background spanning healthcare, manufacturing, and retail industries, Jacob brings valuable insights on leading technology teams in different organizational contexts.

Jacob Jones on Leading IT Through Different Company Sizes

How does IT leadership differ between Fortune 500 and mid-sized companies? In this episode, Jacob Jones, VP of Information Technology at Sellars, shares insights from his career journey across different industries and company sizes. Jacob discusses the rewards of faster execution in mid-sized companies, the importance of maintaining authenticity as a leader, and how to build effective teams through collaboration and knowledge sharing.

With a background in telecom technology and extensive experience in managing PBX systems, Darin Ward brings expertise in navigating the challenges of the industry. From discussing security awareness to highlighting the potential benefits of telecom advancements, Darin offers valuable insights into optimizing operations and leveraging modern solutions for improved efficiency.

Optimizing Your Legacy Telecom with Darin Ward: Consolidating Systems, Cutting Costs, and Enabling the Business

In this episode, Darin Ward discusses how organizations can modernize aging telecommunications infrastructure to improve efficiency and reduce costs. Transitioning to cloud-based systems introduces challenges related to connectivity, redundancy and lost features. The conversation highlights strategies for balancing the transitions risks and rewards when modernizing telecommunications systems.

How can IT professionals stay relevant in a rapidly changing tech landscape? In this episode, Seth Yeack, IT Manager at Dazpak, shares his journey from Army cabling to managing IT for a packaging company. Seth offers insights on understanding business needs, automating processes, and using AI effectively in IT. He emphasizes the importance of connecting with end users, continuous learning, and adapting to
new technologies to drive business value.

————————————

Seth Yeack

Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught
programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in the IT field.

Yash Murali is the Chief Technology Officer at Therabody, a leading wellness technology company known for inventing percussive massage therapy devices. With experience as both a CIO and CTO, Yash has a track record of leading technology teams in private equity-backed companies, driving growth and efficiency. He brings expertise in areas like e-commerce, mobile apps, and leveraging technology to drive business value.

Yash Murali on Leadership in Private Equity and Consumer Tech

How can technology leaders drive growth and efficiency in private equity-backed companies? In this episode, Yash Murali, CTO of Therabody, shares insights from his career journey and experience leading tech teams in fast-paced environments. Yash discusses the differences between CIO and CTO roles, strategies for aligning teams around business objectives, and his approach to fostering transparency and trust. He also offers advice for aspiring tech leaders on staying adaptable and supporting their teams’ growth.

Jon Scarpa is the Director of IT at RDAbbott, bringing years of experience in IT leadership and a focus on effective communication and user-centric design.

With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers.

His approach emphasizes simplifying complex technical concepts to drive business value and improve user adoption of IT solutions.

Jon Scarpa’s Advice for Effective IT Communication and User Experience

In this bonus segment, Jon Scarpa discusses the importance of simplifying IT presentations and focusing on user experience. He emphasizes the need to avoid overwhelming audiences with technical jargon and instead focus on conveying key messages that solve specific problems. Jon shares insights on effective communication in IT leadership and the value of designing solutions with the end-user in mind.

Jon Scarpa is the Director of IT at RDAbbott, a chemical manufacturing company operating throughout North America. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers.

Jon Scarpa on People-First IT Leadership, Building Trust, and Driving Business Value.

How can IT leaders move beyond just “keeping the lights on” to become strategic drivers of business value? In this episode, Jon Scarpa, Director of IT at RDAbbott, shares his people-first approach to IT leadership. Jon discusses the importance of understanding business needs, building trust through relationships, and leveraging technology to support people and processes. He offers practical advice on communicating IT value to executives and growing your team’s skills while partnering with outside experts.

Brian Mccarte serves as the Director of Information Technology at Cozzini bro, the nation’s largest knife sharpening rental fiirm. With a background in manufacturing and software development, Brian has led the transformation of Cozzini into a data-driven SaaS company. His expertise spans AI implementation, ERP systems, and building strong relationships between IT and business units.

From Knife Sharpening to SaaS: Brian Mccarte’s Journey in Transformational IT Leadership & Gen AI

How can IT leaders leverage AI and data to drive business value? In this episode, Brian Mccarte, Director of Information Technology at Cozzini Bros, shares insights on implementing AI for customer predictions, transforming a traditional business into a data-driven SaaS company, and building confidence in IT through relationship-building and problem-solving. Brian discusses the challenges and successes of developing custom AI solutions, the importance of understanding business needs, and his vision for the future of IT leadership.

Thomas Dewar serves as the CIO at Acupath Laboratories. With a background in psychology and self-taught programming skills, Thomas brings a unique perspective to IT leadership. His career spans various industries, including child protective services, healthcare, and software development. Thomas’s approach emphasizes understanding business needs, user experience, and continuous improvement in IT operations.

Thomas Dewar on Mistake-Proofing IT and Understanding Business Needs

How can IT leaders create more reliable systems and align technology with business needs? In this episode, Thomas Dewar, CIO at Acupath Laboratories, shares insights on applying the concept of poka-yoke (mistake-proofing) to IT, understanding business processes, and creating user-friendly solutions. Thomas discusses his journey from psychology major to IT leader and offers practical advice for improving IT operations and communication with business stakeholders.

Thomas Dewar has been working in IT since the late 1970s, starting with programming on early home computers. With a background in psychology, Thomas    brings a unique perspective to IT leadership, focusing on communication, problem-solving, and understanding business needs. His experience spans various industries and roles, giving him valuable insights into the challenges and opportunities in modern IT management.

Thomas Dewar on IT Leadership, Building Trust, Communication, and Problem-Solving

How can IT leaders improve communication, build trust, and solve business problems? In this episode, Thomas    Dewar shares insights from his long career in IT, starting with his early days of programming in the 1970s. Thomas    discusses the importance of understanding business needs, communicating effectively with executives, and applying concepts like “Love It or List It” to IT decision-making. He also explores the psychological aspects of IT work and offers advice on building trust in a skeptical environment.

Jason Conley serves as the Chief Technology Officer and VP of Products and Engineering, bringing extensive experience in telecom and CX technology to his role. With a background in healthcare IT, Jason focuses on leveraging technology to improve patient engagement and operational efficiency. His expertise spans from traditional telecom systems to modern AI-driven CX solutions.

From Cost Center to Strategic Enabler:
Jason Conley on CX Technology and AI in Healthcare IT

How can IT leaders leverage CX technology and AI to improve patient engagement and operational efficiency in healthcare? In this episode, Jason Conley, Chief Technology Officer and VP of Products and Engineering, shares insights on aligning business objectives across departments, the strategic value of IT, and practical applications of AI in contact centers. Jason discusses how modern CX solutions can reduce friction in patient interactions, improve appointment scheduling, and drive better health outcomes.

Brad Richardson is a consultant, speaker, and community builder with a diverse background that includes a career as an IT director and a touring musician.

He is passionate about improving mid-management practices and creating more
empathetic workplaces. Brad is working on initiatives like
‘The Silent Revolution’ and ‘The Corporate Interface’ to help businesses
apply innovative principles across their organizations and improve employee
experiences.

Brad Richardson on Empathetic IT Leadership and Building Team Trust

How can IT leaders create more empathetic and effective workplaces? In this episode, Brad Richardson- consultant, speaker, and community builder with a diverse background that includes a career as an IT director and a touring musician- shares his unique perspective on leadership that emphasizes empathy, transparency, and employee development. Brad discusses his “Silent Revolution” initiative to improve mid-management, the importance of advocating for technical needs, and how his experiences as a touring musician have shaped his approach to IT leadership.

Trevor StClair serves as the Information Technology Manager at Improve Health Clinics, PLLC, overseeing technology operations across multiple locations in the eastern United States. With experience in healthcare, agriculture, telecom, and MSPs, Trevor brings a diverse background to his current role. He is passionate about effective leadership, continuous learning, and balancing technical expertise with personal interests like flying and event organization.

Trevor St. Clair on IT Leadership and MSP

How can IT leaders effectively manage teams and drive innovation in healthcare settings? In this episode, Trevor St. Clair, IT Manager at Improve Health Clinics, shares his journey through various IT roles and industries. Trevor offers insights on leadership, the challenges of working in MSPs, and the importance of trust and empathy in managing tech teams. He also discusses his unique experiences as a pilot and event organizer, highlighting the diverse skills IT leaders bring to their roles.

Eric Scheider is an experienced enterprise architect with a background in healthcare IT. He has worked with major organizations like Humana and Optum, focusing on aligning business strategies with technology solutions. Eric’s career journey has taken him from developer roles to leadership positions, giving him a unique perspective on the challenges and opportunities in IT management.

Eric Scheider on Enterprise Architecture and IT Leadership

How can IT leaders effectively bridge the gap between business strategy and technology implementation? In this episode, Eric Scheider, an experienced enterprise architect, shares insights from his career in healthcare IT. Eric discusses the role of enterprise architecture in aligning business goals with technology solutions, the challenges of managing offshore teams, and offers advice for aspiring IT leaders.

Yousif Asfour serves as the Chief Innovation and Transformation Officer at American University of Beirut. With a background in hardware engineering and international IT leadership, Yousif brings a unique perspective to driving IT innovation in higher education. He is co-author of the book “From Geek to Lead: A Techie’s Guide to Leadership” and has extensive experience in bridging cultural gaps in global IT organizations.

Yousif Asfour on International IT Leadership and Innovation

How can IT leaders navigate cultural differences and drive innovation in global organizations? In this episode, Yousif Asfour, Chief Innovation and Transformation Officer at American University of Beirut, shares his journey from hardware engineering to international IT leadership. Yousif offers insights on cross-cultural communication, the importance of relationships in leadership, and strategies for driving technological transformation in higher education.

Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in the IT field.

Seth Yeack on Relevancy in IT and Connecting with End Users & Future of IT

How can IT professionals stay relevant in a rapidly changing tech landscape? In this episode, Seth Yeack, IT Manager at Dazpak, shares his journey from Army cabling to managing IT for a packaging company. Seth offers insights on understanding business needs, automating processes, and using AI effectively in IT. He emphasizes the importance of connecting with end users, continuous learning, and adapting to new technologies to drive business value.

Sean Kelly serves as the Director of Cyber GRC and Data Protection at Highmark Health, a national blended health organization headquartered in Pittsburgh, PA. With a background in IT and cybersecurity, Sean brings a wealth of experience in remote team management and organizational leadership. In addition to his role at Highmark, Sean is also a reporter for the Cybersecurity Headlines podcast, part of the CISOSeries.

Building Trust and Developing Talent: Insights from Sean Kelly

How can IT leaders effectively manage remote teams and foster career growth? In this episode, Sean Kelly, Director of Cyber GRC and Data Protection at Highmark Health, shares his insights on remote leadership, building trust with team members, and supporting professional development. From his experiences transitioning to remote work during the pandemic to his views on organizational culture, Sean offers practical advice for both aspiring and seasoned IT leaders.

David Johnson serves as the IT Manager at OTJ Architects, an award-winning architecture firm with offices throughout the US. With a background that includes roles at Apple and experience managing small IT teams, David brings a unique perspective on training, development, and the evolving role of IT in modern businesses. His approach emphasizes the importance of communication skills and adaptability in the tech industry.

David Johnson on Training, Development, and the Future of IT

How can IT leaders balance technical skills with human-centric approaches? In this episode, David Johnson, IT Manager at OTJ Architects, shares his insights on training and development in IT, the importance of communication skills, and his views on hybrid work. From his experiences at Apple to managing a small IT team, David offers practical advice on creating value, justifying IT budgets, and preparing for the future of technology in the workplace.

Jakub Jedrzejczak serves as the Director of Information Technology for the Town of Leesburg, Virginia. With 27 years of experience in the IT industry, including 8 years in the private sector and 19 years in public sectors, Jakub brings a wealth of knowledge and innovative approaches to technology leadership. His background includes managing diverse IT environments, from supporting library systems to police departments and utilities. Jakub is also passionate about education and has experience teaching AI classes for leadership.

Jakub Jedrzejczak on Creating Inspiring Environments in IT Leadership

How can IT leaders create environments where team members thrive? In this episode, Jakub Jedrzejczak, Director of Information Technology for the Town of Leesburg, Virginia, shares his unique approach to leadership and team management. From his innovative onboarding process using value cards to his insights on AI and quantum computing, Jakub offers a fresh perspective on cultivating curiosity, understanding individual motivations, and creating an environment where people can inspire themselves.

Andy Ivey serves as CIO at Carollo Engineers, where he leads a team of 47 IT professionals supporting a company of 1500 employees. With over 20 years of experience in IT, Andy brings a pragmatic and business-focused approach to technology leadership. His emphasis on providing exceptional user support, streamlining processes, and aligning IT with business goals has helped transform Corolla’s IT department into a strategic asset.

Andy Ivey on Embracing IT as a Utility and Going to War for Your Business

How can IT leaders reframe their role and drive real business value? In this episode, Andy Ivey, CIO at Carollo Engineers, challenges conventional wisdom about IT leadership. From embracing IT’s role as a utility to adopting a warrior mindset in business competition, Andy offers fresh perspectives on managing tech teams, proving ROI, and creating a positive work culture. His practical advice on project management, celebrating successes, and hiring strategies provides actionable insights for IT leaders looking to make a bigger impact.

Steven Singer serves as the CIO at Julius Silvert, Inc and is an adjunct professor of computer science at Rowan University. With a background in IT infrastructure and security, Steven brings a unique perspective to technology leadership. He is passionate about bridging the gap between academic knowledge and real-world applications in IT. Outside of work, Steven is a proud father, with a third child on the way, and volunteers as a firefighter.

Steven Singer on IT Infrastructure, Security, and the Future of Technology

How can IT leaders navigate the rapidly changing landscape of technology? In this episode, Steven Singer, CIO at Julius Silvert, Inc and adjunct professor at Rowan University, shares his insights on IT infrastructure, security challenges, and the future of technology. From his early days at Circuit City to his current role leading IT strategy, Steven discusses the importance of understanding business needs, adapting to new technologies, and preparing the next generation of IT professionals.

As the National Director of IT at National Parcel Logistics, Drew Griffin has overseen the company’s growth from a single warehouse to a national distribution platform. With a background in logistics and technology, Drew brings a unique perspective to IT leadership, emphasizing the importance of business alignment, continuous learning, and collaborative problem-solving. His approach to IT management combines entrepreneurial thinking with practical implementation strategies.

Drew Griffin on IT Leadership in Logistics & Defining The 5 Pillars of IT Leadership

How can we define and recognize exceptional IT leadership in the mid-market space? In this episode, Drew Griffin, National Director of IT at National Parcel Logistics, shares his insights on the key attributes of successful IT leaders. From entrepreneurial spirit to continuous learning and effective communication, Drew and host Phil Howard explore the multifaceted role of today’s IT directors and discuss strategies for balancing innovation with practical implementation.

With a background spanning archaeology and technology, Doug Van Beek now serves as IT Director for AFSCME Council 5 in Minnesota. His diverse experiences inform a unique perspective on work-life balance, unions in tech, and the impact of emerging technologies. Outside of work, Doug teaches pottery classes and previously participated in medieval armored combat.

Doug Van Beek on IT Unions, Pottery, and Work-Life Balance

Is there a way to achieve true work-life balance in IT? Doug Van Beek, Director of IT at AFSCME MN Council 5, shares insights from his journey from archaeology to technology leadership. He discusses the potential for unions in IT, the importance of hobbies like pottery and combat sports for mental health, and how AI could reshape the workplace.

Tom Shock is a seasoned IT professional with over 15 years of experience modernizing technology environments in mid-market organizations. Currently serving as the Director of IT at Shepherd Electric Supply, Tom is known for his hands-on approach, instilling  a customer service-oriented IT culture. His leadership style focuses on cultivating engagement and passion within his team by providing opportunities, guidance, and autonomy. Throughout his tenure, he has driven accelerated growth, improved efficiency, and enhanced productivity.

While Tom’s primary expertise lies in IT modernization, he also possesses significant knowledge of cybersecurity, especially in addressing the unique challenges faced by companies with 200-1000 employees. His pragmatic approach ensures that security solutions are both effective and aligned with business operations.

Securing the Mid-Market: Tom Shock’s Step by Step Approach to Cybersecurity

How can mid-market companies protect themselves against cyber threats without breaking the bank? Tom Shock, Director of IT at Shepard Electric Supply, shares his expertise on implementing effective cybersecurity measures for mid-sized businesses. From endpoint detection to email security and beyond, Tom outlines practical steps companies can take to strengthen their defenses, emphasizing the importance of a layered approach and continuous improvement.

A former Air Force air traffic controller turned IT security expert, Pete Self brings a unique perspective to his role as VP of Information Technology Security at Nordam Group. With experience across eight companies over 25 years, Pete has developed a robust “toolbox” of skills. He emphasizes the importance of understanding business needs and balancing time, talent, and treasure in IT leadership.

IT Leadership must understand the entire business, not just technology

What makes a truly effective IT leader in today’s complex business landscape? Pete Self, VP of Information Technology Security at Nordam Group, shares his insights on the critical balance of time, talent, and treasure in IT management. Learn why seeking to understand the business is crucial, how to build a diverse “toolbox” of skills, and why picking the right organization is key to career success. Pete offers a fresh perspective on common IT leadership challenges and opportunities.

Adam is a seasoned IT professional with a career that began in 1997 during his eighth-grade year, when he first discovered his passion for technology in a web design class. His early aptitude for IT led to a role as a teaching assistant, marking the start of his journey in the field. Over the years, Adam has held various IT roles, ranging from large corporations to small businesses, consistently demonstrating his ability to integrate IT solutions into business operations effectively. Currently, he serves as a leadership partner within his organization, overseeing IT functions both in the front office and on the production floor. Adam is known for his practical approach to technology, emphasizing the importance of relationships, communication, and the efficient use of tools to enhance business processes. Balancing his professional life with personal commitments, Adam remains grounded, valuing patience, and real-world interactions in an ever-evolving tech landscape.

Leading Through Connection: The Power of Relationships in IT Leadership

How can IT professionals navigate the storm of technological change while maintaining a healthy work-life balance? In this episode, Adam Noyes shares his journey from teaching GeoCities web design in 8th grade to becoming an IT leader. He discusses the importance of building relationships, using technology as a tool rather than a solution, and finding balance between work and family life.

A seasoned sales expert and entrepreneur, Brian Gillette is on a mission to transform sales culture through empathy and vulnerability. As the creator of the “Feel Good Close” methodology, he teaches sales professionals and business leaders how to ethically influence others by genuinely caring about their goals and challenges. Brian draws on his background in enterprise sales and acting to help clients overcome rejection and build authentic relationships.

Brian Gillette Reveals How to Sell IT with Empathy

How can IT leaders effectively “sell” technology initiatives to executives? In this insightful conversation, sales expert Brian Gillette shares his “Feel Good Close” approach, emphasizing empathy, curiosity, and genuine interest in helping others achieve their goals.

Learn practical strategies for overcoming rejection, building trust, and positioning IT as a strategic business partner rather than just a cost center. Empathy and building strong customer relationships are at the core of this approach. By understanding executives’ needs, IT leaders can better demonstrate the business value of IT and influence executives effectively.

Strategic partnerships and focusing on customer service are essential for demonstrating value and aligning technology initiatives with business goals. This method ensures IT is seen as a key player in strategic business decisions.

With over three decades of experience at Cassens Transport, Paul Falbe has guided the IT department through major technological shifts. His background in economics and mathematics provided a strong foundation for his transition into programming and IT leadership. Paul continues to stay hands-on with coding while directing IT strategy for the company’s nationwide operations.

Paul Falbe Shares Insights on Long-Term IT Leadership Success

How do you build a successful decades-long career at one company in the fast-changing world of IT? Paul Falbe, Director of IT at Cassens Transport, shares his insights from 33 years of leadership experience. He discusses the importance of adapting to new technologies while maintaining core leadership principles in a family-owned business environment.

A passionate advocate for personal growth and leadership development, Brandon Hansen serves as the Director Of IT at Whitaker Construction. His transformative experience with Rapport Leadership training has shaped his approach to both family life and professional leadership. Brandon’s enthusiasm for helping others reach their full potential shines through as he shares practical wisdom on living with purpose and taking ownership in all areas of life.

How Brandon Hansen Uses Rapport Leadership to Transform His life and Business

How can leadership training influence both your personal and professional life? In this episode, Brandon Hansen shares his experience with Rapport Leadership training and how it affected his approach to family, work, and self-improvement. From embracing his children more fully to empowering employees, Brandon discusses practical ways to take ownership, live with purpose, and choose your response in any situation.

Brandon emphasizes the importance of personal growth and team building in his role as Director of IT at Whitaker Construction. He explores how leadership skills extend beyond the office, contributing to better work-life balance and parenting techniques. The conversation touches on the power of positive self-talk and developing a growth mindset to overcome past challenges.

In the business realm, Brandon shares insights on IT dress codes and the ongoing debate of certifications versus experience in the technology sector. He also discusses the increasing role of AI in construction and how tools like AI Copilot are shaping the IT industry.

Throughout the episode, Brandon highlights how leadership principles can lead to personal empowerment and create a ripple effect in both professional and family life.

With over a decade of experience leading IT teams across Europe and North America, Carlos Soriano currently serves as Director of IT for Applications and Business Intelligence at RectorSeal in Houston. His expertise spans implementing agile methodologies, managing large-scale IT projects, and facilitating collaboration between technical and business teams. Soriano’s international background provides him with a unique perspective on leadership and cultural differences in the IT industry.

Cross-Cultural IT Leadership: Carlos Soriano’s Journey and Agile Implementation Insights

Discover effective strategies for leading IT teams across various cultures and industries with insights from Carlos Soriano, Director of IT for Applications and Business Intelligence at RectorSeal. From his journey spanning Spain to Houston, Soriano delves into the challenges of IT Leadership, Agile implementation, and Team management. Learn how he tackles IT scaling for rapid company growth, facilitates Business-IT collaboration, and bridges the gap between technical and business teams through Strategic thinking. Explore the lessons IT leaders can glean from Soriano’s International experience, including Cross-cultural leadership and promoting Employee well-being. Enhance your Project management skills and Career advice with Soriano’s unique perspective.

Leading IT at an employee-owned company, Brandon Hansen brings a unique perspective to technology leadership. His approach emphasizes empowering team members, fostering a culture of ownership, and making strategic decisions that benefit the entire organization. With a background in networking and a passion for continuous learning, Brandon’s leadership style blends technical expertise with strong interpersonal skills, driving innovation and collaboration across the business.

Brandon Hansen part 2: IT Leadership, Ownership Culture, and Career Growth

How can IT leaders foster a culture of ownership and make better decisions? In this episode, Brandon Otteson shares his experiences leading IT in an employee-owned company, offering insights on navigating vendor relationships, empowering teams, and driving technology decisions. He emphasizes the importance of continuous learning, empathy, and focusing on what you can influence to create a positive IT environment.

With a diverse background spanning community policing and IT, Chris Zimmerman brings a unique perspective to his role as Senior Director of IT at Fleet Farm. His journey includes degrees in computer science, leadership, and an MBA, demonstrating a commitment to continuous learning. Chris’s leadership philosophy emphasizes understanding organizational needs, taking action, and cultivating a positive culture.

Chris Zimmerman: Reveals How to Navigate Leadership Challenges in IT

How can IT leaders effectively navigate the complex landscape of modern business? Chris Zimmerman, Senior Director of IT at Fleet Farm, shares insights from his unique journey from community policing to IT leadership. He discusses the importance of understanding organizational culture, right-sizing solutions, and maintaining momentum through action. Chris also emphasizes the value of taking career risks and continuously expanding one’s knowledge.

With a background in Management Information Systems from the University of Iowa, Eric Johnson has risen through the ranks to lead IT operations at Atlas Oil. His experience spans from early computer lab management to overseeing complex ERP and trading system implementations in the oil and gas industry. Eric’s leadership approach emphasizes curiosity, continuous learning, and strong business partnerships to drive technological innovation.

Eric Johnson on IT Leadership in the Oil and Gas Industry

How can IT leaders stay ahead in rapidly changing industries? In this episode, Eric Johnson, IT leader at Atlas Oil, shares insights on managing technology in the oil and gas sector. From his early days troubleshooting university computer labs to overseeing major ERP implementations, Eric discusses the evolution of IT, the importance of business buy-in, and why curiosity is crucial for success in technology careers.

With a non-traditional background in IT, ChaChi Gallo has risen through the ranks to lead a global team of 60-70 employees at Generac. His passion for technology and empathetic leadership style have driven success in managing complex IT environments, particularly during mergers and acquisitions. Outside of work, ChaChi chairs Generac’s Hispanic Latino ERG and serves on the board of IC Stars, an organization helping individuals from non-traditional backgrounds start IT careers.

ChaChi Gallo on Generac’s IT Transformation and Career Advice for IT Newcomers

How can IT leaders balance technical expertise with people skills? In this episode, ChaChi Gallo, IT leader at Generac, shares insights on managing IT teams, adapting to mergers and acquisitions, and fostering a culture of innovation. He emphasizes the importance of empathy, communication, and hands-on experience in IT careers, offering valuable advice for both seasoned professionals and newcomers to the field.

With a background in telecom sales and a passion for technology, Sunny Singh transitioned into IT, rising through the ranks to manage large-scale operations. His expertise in efficient IT management and customer service has allowed him to successfully oversee environments with 1,200+ users using minimal staff. Singh’s approach combines technical know-how with strong leadership and problem-solving skills.

Sunny Singh Reveals How to Manage 1,200 Users with Just 3 IT Staff

How can IT leaders achieve work-life balance while managing large-scale operations? In this episode, Sunny Singh shares his journey from cell phone sales to IT leadership, discussing the challenges of managing 1,200 users with a small team. He offers insights on work-life integration, the importance of goal setting, and the future of AI in IT.

Mike Brangwynne, also known as Cyber Mike, is the Director of Technology and Cybersecurity at Wilkins Media.

With a background in both IT and creative writing, Mike blends technical expertise with a unique approach to user training and engagement.

Don’t Click Here! Mike Brangwynne Talks Cybersecurity Tips and User Training Essentials

How can you effectively improve your company’s cybersecurity? In this episode of “Dissecting Popular IT Nerds,” Mike Brangwynne, also known as Cyber Mike, delves into crucial aspects of user training and cybersecurity measures. From funny training videos to advanced phishing strategies, discover practical advice and real-world examples you can apply immediately. Plus, hear entertaining stories that make security both relatable and memorable.

Currently a director in IT, Brandon Hanson brings a wealth of experience from his time at AOL and other tech companies.

With a background that spans from early computing to modern virtualization, Brandon offers unique insights into the evolving landscape of technology and IT management.

Brandon Hansen on Instilling a Sense of Ownership Part 1: From AOL Days to Modern Challenges

Are we shooting ourselves in the foot with modern technology investments? Brandon Hanson, a director with a rich background in IT, dives into his experiences at AOL and other tech giants, shedding light on lessons learned and the evolution of IT. From discussing ‘nerd neck’ to the pitfalls of private equity in tech, this episode is packed with insights for any IT professional.

Empowering CIO Greg Tsirulnik is a motivational speaker, coach, and mentor with over 28 years of experience in IT.

Known for his work at Broadview Networks and BridgeCom, Greg now focuses on blending technology with human-centered approaches, helping teams and leaders navigate the complexities of the modern IT landscape.

Greg Tsirulnik on Building an IT Culture That Stands Out

Are IT leaders prepared for the challenges of the modern workplace? In this episode, Greg Tsirulnik shares his insights on creating a strong IT culture, the impact of job hopping on the industry, and the essential skills for future IT leaders. His candid anecdotes and professional journey offer valuable lessons for anyone navigating the ever-changing world of technology.

The Chief Information Officer and Head of Human Resources at 84 Lumber, Paul Yater brings a wealth of experience in IT transformation and human resource leadership.

With a background that includes roles at IBM, Heinz, and Dick’s Sporting Goods, Paul demonstrates a unique ability to balance technology and people management to foster organizational growth.

Paul Yater: How to Thrive as Both a CIO and Head of HR

Ever wondered how one can juggle the roles of CIO and Head of HR simultaneously? In this episode, Paul Yater from 84 Lumber breaks down his unique dual-responsibilities. From IT transformations to managing human resources, Paul clarifies the critical skills needed to bridge technology and people management. Listeners will gain insights on effective communication, transformational leadership, and making impactful career jumps in the IT world.

Currently serving as Senior IT Manager at Lupin Pharmaceuticals, Jon Anderson has a unique background as an auto mechanic before switching to the IT realm.

With over 18 years in his previous role and hands-on experience in various IT functions, Jon brings a wealth of knowledge and practical advice on continuous learning and user support.

Jon Anderson’s Journey: From Auto Mechanic to IT Pro

Ever struggled with technology transitions or end-user support in IT? In this episode of Dissecting Popular IT Nerds, host Phil Howard delves into the career of Jon Anderson, exploring his unconventional path into IT, continuous learning, and user support insights. Learn why personal interaction and constant education are crucial for success in IT.

Currently serving as Director of IT at BAMCO, Ari Harrison leads the company’s technological strategies and remote work solutions.

With a robust background in both IT services and solution integration, Ari brings decades of experience to his role in enhancing operational efficiencies and tackling complex IT challenges.

Ari Harrison on Microsoft Licensing Chaos and Streamlining IT Operations

What should you consider when tackling the complexity of Microsoft licensing? In this episode of Dissecting Popular IT Nerds, Ari Harrison, Director of IT at BAMCO, dives deep into the latest changes in Microsoft’s licensing model and its implications. We also explore his experiences with remote work solutions, managing international teams, and the essential role of automation in modern IT management.

Serving as IT Director at Dynamic Blending, Alex Pettit Estelle brings a unique perspective from his bioengineering background.

With experience in cancer research and protein engineering, Alex has successfully transitioned to IT, excelling in creating innovative technology solutions that drive business efficiency.

Alex Pettit Estell’s Transformation from Bioengineering to IT Director

Have you ever wondered how a bioengineering background can lead to an IT leadership role? In today’s episode, Alex Pettit-Estelle, IT Director at Dynamic Blending, shares his story of transforming his technical expertise into effective IT management. Learn about his unique path, significant projects in his current role, and his tips for creating efficient and user-friendly IT solutions.

Currently the IT Director at Boyett Petroleum, Brandon Escobar has rapidly advanced in his career due to his versatility and dedication. With a Bachelor’s degree in Computer Science and a Master’s in Cybersecurity from Johns Hopkins, he has integrated innovative solutions and strong security measures across various industries.

Branden’s keen insights and ability to communicate complex ideas make him a standout leader in IT and cybersecurity.

Branden Escobar Talks Modern Cybersecurity in Oil and Gas Stations

How does someone rise to an IT leadership role in just a few years? In this episode of Dissecting Popular IT Nerds, Branden Escobar shares his journey from starting in IT to leading cybersecurity efforts at Boyett Petroleum. We dive into his educational background, the importance of being adaptable, and how cybersecurity has evolved. Listen in for insights on managing IT in a growing company and implementing effective security measures.

Sebastian West is an IT leader with over 30 years of experience in the field. Currently, he oversees the IT department at WSI, a company specializing in logistics, supply chain, warehousing, and e-commerce.

With a passion for developing his team and navigating the ever-changing landscape of technology, Sebastian brings a unique perspective to the challenges faced by IT professionals today.

Sebastian West on the Surprising Contents of His Server Room

What do diapers have to do with IT? In this episode, Sebastian West reveals the unexpected contents of his server room and shares his experiences from the early days of IT. From the challenges of upgrading systems with floppy disks to the importance of delegation in leadership, Sebastian offers valuable insights for IT professionals. He also weighs in on the role of certifications in hiring and discusses his favorite vendors and security products.

Currently leading the modular business at Compass Datacenters, Tony Grayson brings a wealth of experience from his time in the Navy.

Over two decades, he transitioned from commanding submarines to pioneering innovations at Meta, AWS, and Oracle.

Insights from Tony Grayson: From Navy Subs to Data Centers

Ever wonder how leadership on a submarine translates to managing data centers? In this episode of Dissecting Popular IT Nerds, Tony Grayson dives deep into his transition from commanding submarines to leading in the tech world. Learn about modular data centers, the importance of effective leadership, and the fascinating world beneath the ocean. Whether you’re a tech enthusiast or a leadership junkie, there’s something in this episode for you.

With over 16 years of experience in the IT industry, Brandon Patton currently serves as the IT Director at Engineering Innovation. Starting in customer support, he organically climbed the ranks within the company, demonstrating his technical skills and leadership capabilities.

Brandon is passionate about maintaining robust IT infrastructure and fostering transparent relationships between IT teams and management.

Brandon Patton Shares 16 Years of Wisdom in IT Management

How do you develop successful relationships between IT and management? In this episode, Brandon Patton, with over 16 years in the industry and currently the IT Director at Engineering Innovation, shares his journey from customer support to IT leadership. Learn about the challenges and strategies in maintaining efficient IT infrastructure, managing customer expectations, and the balance between security and usability.

An established IT leader with roots dating back to 1996, Sergio De La Garza brings decades of experience in both technology and business processes. His career spans from helpdesk operations to IT leadership roles, navigating through Y2K and into the current landscape of cybersecurity.

Known for integrating older methods with innovative solutions, Sergio consistently influences IT practices for improved efficiency and security.

From 1996 to Today: Sergio R. De La Garza on IT Leadership and Cybersecurity

How did IT evolve from nights of formatting hard drives to the cybersecurity challenges of today? In this episode, Sergio De La Garza dives into his journey from working helpdesk in 1996 to addressing modern-day IT leadership. Learn about the good old days of floppy disks, the impact of cyber threats, and the evolving role of IT leaders. Gain insights into balancing technology with business needs and the importance of mentorship.

Chief Information Officer at Dayton Children’s Hospital, J.D. Whitlock has over 20 years of experience in healthcare IT.

He brings a wealth of knowledge from his extensive background, including 13 years of military service in healthcare administration and a passion for mentoring upcoming IT professionals.

J.D. Whitlock on Rethinking Career Growth in IT: Pros and Cons

Is the management track the only path to success in IT? In this episode of Dissecting Popular IT Nerds, J.D. Whitlock, CIO at Dayton Children’s Hospital, argues that thriving in IT doesn’t require a climb up the managerial ladder. Learn why staying updated on technology can be just as rewarding, and hear practical advice on career growth and industry trends.

Director of Information Technology for Networking and Infrastructure at MetroCare Services, Tim Kitchen brings a wealth of experience across multiple industries including retail, utilities, oil and gas, and healthcare.

Known for his leadership in IT, Tim specializes in mental health services, bringing a personal touch to his professional role.

Tim Kitchen Talks Leading IT Teams in the Mental Health Sector

What does it take to lead IT teams in a mental health services organization? In this episode of Dissecting Popular IT Nerds, Doug Camin sits down with Tim Kitchen, Director of Information Technology at MetroCare Services. Tim shares his journey, the unique challenges of IT leadership in mental health, and how personal experiences have shaped his approach. Listen in for practical wisdom on leadership, team building, and the future of AI in IT.

Bob Keubler is the Director of IT at The Gund Company. With over 20 years of experience in the IT sector, Bob has cultivated expertise in strategic planning, disaster recovery, and security frameworks.

His passion for technology and problem-solving shines through in his approach to modern IT challenges.

Bob Keubler Decodes Disaster Recovery and the Future of AI in IT

Are you prepared for the next big IT challenge? In this episode, Michael Moore sits down with Bob Keubler, Director of IT at The Gund Company, to explore key aspects of IT strategy, from disaster recovery planning to social engineering threats. Bob shares his insights on integrating IT with business goals and the future of AI in the tech landscape.

David Ramsey is the CIO at STG Logistics, where he leads IT through rapid growth and integration of multiple acquisitions. With over 25 years of experience as a CIO across diverse industries, Ramsey has a proven track record of building high-performing teams and driving transformative projects.

His passion for technology and leadership has enabled him to consistently deliver value in fast-paced, complex environments.

David Ramsey Shares the Surprising Key to IT Leadership Success

What does it take to lead IT through rapid growth and culture shifts? In this episode, David Ramsey, CIO at STG Logistics, shares his experiences managing IT teams through acquisitions, integrations, and explosive growth. Ramsey discusses the importance of transparency, building trust, and maintaining momentum when driving major projects. He also shares valuable lessons learned from his diverse career spanning multiple industries and company sizes.

Alex Marzano is the CIO of NextGen Power Systems, a company focused on renewable energy and EV charging solutions. With over 20 years of experience, he has held various leadership roles, including IT M&A Integrations Leader at PwC and CIO at Ohmium, a green hydrogen generation company.

Marzano is passionate about technology’s role in environmental sustainability and IT’s potential to drive business growth.

The Future of AI: A Messy but Exciting Journey with Alex Marzano

In this insightful episode of Dissecting Popular IT Nerds, Michael Moore engages in a captivating conversation with Alex Marzano, CIO of NextGen Power Systems. They delve into Marzano’s diverse career, from M&A integrations to his passion for PC building. The discussion explores the evolving world of IT, with a focus on business process systems transformation and the blurring lines between IT and core business functions. Marzano emphasizes the importance of understanding business processes and treating IT as a revenue generator rather than a cost center. The episode also touches on the challenges and opportunities presented by AI, particularly in cybersecurity and data governance.

Larry Sage is the Director of Information Technology at Cleveland Steel Container, bringing over 28 years of diverse IT experience to his role. During this time, he held various positions, starting as a systems analyst and climbing the ranks to ultimately become the vice president of IT at his previous organization.

Larry, a father of five, enhanced his leadership perspective through a transformative two-year expat experience in Belgium. He is passionate about technology and cherishes time spent with his family.

A Conversation with Larry Sage: Leading with Confidence and Self-Reflection

In this insightful episode of “Dissecting Popular IT Nerds,” Doug Camin engages in a captivating conversation with Larry Sage, Director of Information Technology at Cleveland Steel Container. Larry shares his leadership journey, emphasizing the evolution of his leadership style and the importance of self-reflection. He offers valuable insights on mentoring, taking risks, and the impact of living abroad on his perspective. This episode is a must-listen for IT executives seeking to develop their leadership skills and effectively mentor their teams.

Jessica Yeo, a remarkable leader in the IT industry, currently serves as the Global Senior IT Director and Chief Architect at Cummins Inc, a leading company in sustainable solutions. With a growth mindset and a mantra of controlling her life path, Jessica has intentionally crafted a progressive career.

Her journey is a testament to the power of hard work, a willingness to take risks, and a passion for problem-solving. Jessica’s impact extends beyond her organization, as she actively promotes diversity and encourages women to pursue their dreams.

Jessica Yeo: Breaking Barriers in Tech – Insights from a Female Leader

In this insightful episode of ‘Dissecting Popular IT Nerds’, host Phillip Howard interviews Jessica Yeo, a prominent figure in the male-dominated world of IT leadership. Jessica, a true unicorn in the industry, shares her journey to the top, offering valuable insights into the gender disparity in tech. They delve into the cultural and societal factors contributing to the shortage of women in tech leadership roles and discuss ways to address these issues. Jessica also provides practical advice on career development, emphasizing the importance of intentional choices, continuous learning, and finding your unique place in the vast IT landscape.

With a remarkable 34-year tenure at his company, Andy Knauf serves as the Chief Information Officer (CIO) at Mead & Hunt. He has extensive experience in modernizing infrastructure and transforming technology organizations.

Andy’s journey began with building his own computer and has since led him to become a respected leader in the IT industry.

A Journey Through Time: Andy Knauf’s 34 Years of IT Leadership

In this captivating episode of “Dissecting Popular IT Nerds,” host Phillip Howard interviews Andy Knauf, a CIO with an impressive 34-year tenure at Mead & Hunt. Andy takes us on a journey through the evolution of technology, sharing insights from his early days of building computers to his current role. He emphasizes the importance of long-term commitment and the power of company ownership, offering valuable lessons for IT executives and aspiring leaders.

Bhavik Bhakta is the Senior Director of IT & Cyber Security at Hayes Locums, a prominent recruiting firm specializing in placing physicians. With a team of nine IT professionals supporting 300 end users, Bhavik emphasizes the importance of context and interpretation in conveying IT goals to the broader organization.

Passionate about problem-solving and new technology, he encourages a customer-service oriented approach in IT, fostering a cohesive and engaged team.

Bhavik Bhakta: Elevating IT’s Role in the Heart of America’s Businesses

In this insightful episode of “Dissecting Popular IT Nerds,” host Philip Howard chats with Bhavik Bhakta, Senior Director of IT & Cyber Security at Hayes Locums, a leading recruiting firm for physicians. Bhavik shares his unique perspective on IT leadership, emphasizing the importance of context and interpretation in conveying IT goals to the rest of the organization. He also discusses the value of self-service tools, AI’s potential impact on the industry, and the challenges of web development. Tune in to learn how Bhavik successfully manages a team of nine IT professionals supporting 300 end users and gain insights into effective IT budgeting and cybersecurity strategies.

David Radabaugh is the Director of Information Technology at A&C Plastics Inc, where he oversees a team supporting 100 end users. With a background in business and management information systems, David brings a unique perspective to IT leadership.

He is passionate about leveraging technology to streamline business processes and improve communication. David is also an advocate for continuous learning and adapting to the ever-evolving landscape of IT.

David Radabaugh on Using AI to Streamline Sales and Transform Customer Communication

In this insightful episode of ‘Dissecting Popular IT Nerds,’ host Phillip Howard chats with David Radabaugh, Director of Information Technology at A&C Plastics Inc. David shares his unique path into IT leadership, emphasizing the importance of bridging the gap between IT and the business. They delve into the practical applications of AI, including its use in sales communication and outbound call sentiment analysis. David also offers valuable insights on data analytics, business skills for IT leaders, and the future of IT. This episode is a must-listen for IT executives seeking to drive business growth and collaboration.

Denny Farrell is an IT operations and business continuity expert with a unique perspective shaped by his diverse career journey. Currently, he oversees IT operations and strategic planning for Builders, a family-run company with footprints in Colorado and Nebraska.

With a background in architecture and CAD, Denny brings a fresh approach to IT management, emphasizing user experience and leveraging cloud solutions for efficient data management.

From CAD to IT: Denny Farrell’s Unconventional Path to IT Leadership

Join host Philip Howard as he dissects the IT industry with guest Denny Farrell, an IT operations and business continuity expert. Listen in as they discuss Farrell’s unconventional path into the IT world, the importance of user experience, and the challenges of managing large CAD files. Learn about the value of knowing what you don’t know and how to leverage the cloud for efficient data management. This episode is packed with insights for IT professionals looking to stay ahead in a rapidly evolving industry.

Steve Fink is the Vice President of IT at Fenner Precision Polymers, a global leader in advanced polymer solutions.

With over 15 years of experience in the Michelin Group, Steve has a deep understanding of IT’s role in driving business success. He is passionate about fostering a people-centric IT culture and leveraging technology to create value for both employees and customers.

From Apple II to VP of IT: Steve Fink on Building a People-First IT Strategy

Join Philip Howard as he sits down with Steve Fink, VP of IT at Fenner Precision Polymers, for a captivating discussion on navigating the ever-changing IT landscape. Steve shares his journey from early experiences with the Apple II to leading a global IT team, offering invaluable insights for IT executives and decision-makers. He emphasizes the importance of a people-first approach, building strong partnerships across the organization, and staying curious in the face of rapid technological advancements. Tune in to discover how to drive business value, avoid common IT pitfalls, and foster a culture of innovation within your IT team.

Eric Bloom is a seasoned IT leader and the Executive Director of the IT Management and Leadership Institute.

With a passion for developing the next generation of IT leaders, Eric and his team provide training and certifications for IT professionals at all levels. His insights stem from a diverse background in IT management, software development, and financial services.

Eric Bloom: Data, Digital Natives, and the Evolving Role of IT Leaders

IT executives and decision-makers join Philip Howard as he sits down with Eric Bloom, Executive Director of the IT Management and Leadership Institute. They discuss the changing landscape of IT leadership, emphasizing the need for IT professionals to move beyond technical expertise and embrace strategic thinking, business acumen, and data-driven decision-making. Eric shares practical advice on measuring IT success, navigating the challenges of leadership, and bridging the gap between the server room and the boardroom.

Prashant Natarajan is a seasoned AI specialist, currently serving as the Vice President at H2O.ai and author of the book “Demystifying AI for the Enterprise.”

With a diverse background in chemical engineering, linguistics, and cognitive psychology, Prashant brings a unique perspective to the world of AI and its implications for businesses and society. He is passionate about making AI accessible and understandable for everyone.

Prashant Natarajan on AI for the Enterprise: From Hype to Human-Centric Solutions

Join Philip Howard as he talks with AI expert Prashant Natarajan about the practical applications of AI for businesses of all sizes. This episode goes beyond the hype to explore how IT leaders, especially in mid-market companies, can leverage AI to enhance productivity, improve decision-making, and create new opportunities. Learn how to identify valuable use cases, navigate the evolving AI landscape, and understand the impact of AI on the future of work.

Nick Bialaszewski is an experienced IT leader with a passion for building high-performing teams. Currently, he serves as an operating partner at Orchid Black, a consultancy firm, and VP of Engineering at Restore for Retail, a retail tech software company.

Nick’s background as a software engineer and his expertise in lean methodologies inform his leadership approach, which emphasizes collaboration, quality, and team well-being.

From Zero Defects to Global Teams: Nick Bialaszewski’s Journey in IT Leadership

In this episode of Dissecting Popular IT Nerds, Doug Camin sits down with Nick Bialaszewski, an Operating Partner at Orchid Black and VP of Engineering at Restore for Retail, to explore the nuances of leadership in the IT space. Nick shares his personal journey, highlighting early mistakes and pivotal moments that shaped his leadership philosophy. He emphasizes the importance of leading with empathy, fostering collaboration, and prioritizing team well-being over technical prowess alone. This episode offers valuable insights for IT executives and decision-makers seeking to build high-performing teams and navigate the ever-changing landscape of technology.

Ivanise Gomes is a seasoned IT executive with over 20 years of experience driving business results through creative technology solutions. Having worked with major corporations like General Motors and Eaton, she excels at building strategic partnerships and empowering teams.

Currently, Ivanise serves as Senior IT Business Relationship Manager at Rinnai America Corporation, spearheading their digital transformation journey.

Known for her analytical skills and passion for data-driven decision-making, Ivanise is a strong advocate for inclusion and diversity in the IT field.

From DOS to C-Suite: Ivanise Gomes on Becoming a Strategic IT Leader

Get ready for an insightful conversation with IT leader Ivanise Gomes! Phil Howard and Ivanise discuss her journey from early programming days to becoming a strategic partner in the C-suite. Learn how to bridge the gap between IT and business leadership, ask the right questions to drive results, and go beyond traditional benchmarking methods to find the best solutions for your company. Ivanise shares valuable advice for IT professionals looking to elevate their careers and make a real impact on their organizations.

Eric Doherty, former Visionary President and Major Stockholder at PERSOWN,INC. is a recognized thought leader in healthcare AI. With 30 years of leadership experience in the industry, he is at the forefront of leveraging artificial intelligence to transform patient outcomes. Eric advises organizations on their digital transformation strategies, emphasizing responsible AI development and implementation

The Promise and Perils of Generative AI: Insights from Eric Doherty

Generative AI is rapidly evolving, holding immense promise for revolutionizing industries like healthcare, manufacturing, and beyond. But with great power comes great responsibility.

In this episode, Philip Howard welcomes Eric Doherty to explore both the exciting possibilities and potential pitfalls of generative AI.

How can generative AI be used to improve efficiency, prevent mistakes, and drive positive outcomes for organizations? What are the critical concerns surrounding data privacy, access control, and the potential for misuse? Join Philip and Eric as they explore these crucial questions and delve into the practical applications of this rapidly evolving technology.

Nathan Lauderdale is an accomplished IT leader with over 15 years of experience transforming dysfunctional IT environments. He currently serves as the Director of Information Technology at Atwoods Ranch & Home. Nathan specializes in aligning IT strategy with business goals to drive revenue, cut costs, and improve efficiency. He has led IT turnarounds at companies in manufacturing, healthcare, and other industries. Nathan takes a methodical, analytical approach to assessing IT challenges and developing high-impact technology roadmaps. He excels at communicating technology’s value, building trusted partnerships across the business, and delivering robust, cost-effective IT solutions.

Transforming Broken IT Environments with Nathan Lauderdale

What does it take to turn around a dysfunctional IT department? How can technology leaders drive real change in complex environments? In this podcast, we tackle these questions and more in an insightful discussion with IT transformation expert Nathan Lauderdale. Drawing on over 15 years of experience, Nathan shares his perspectives on diagnosing IT challenges, gaining executive trust, and aligning systems with business goals. Expect insights into where IT has been, the obstacles leaders face today, and advice for strategically positioning IT moving forward as we cover legacy debt, budget optimization, and forging partnerships. No matter where you are in your IT leadership journey, you will take away valuable lessons on assessing dysfunctional systems, communicating IT’s value, and maturing environments from the inside out.

John Nara is the Director of Information Technology at Greyhound Lines Inc. He first joined Greyhound as a developer, creating key dispatch and logistics systems. Over time, John moved into IT leadership roles, overseeing teams and major technology initiatives at the company. His passion for motivating staff and building culture has shaped his servant leadership approach. Outside of Greyhound, John has IT experience from organizations including GameStop, Nokia, and UPS. He credits his time in the Navy for exposing him to technology and logistics.

Inside Greyhound’s Technology Transformation with IT Leader John Nara

In this insightful discussion, we delve into the evolution of bus technology and the expanding role of the IT leader at Greyhound Lines Inc. Our guest John brings a unique perspective, drawing from his 25+ years of experience at the iconic company to discuss building and modernizing critical dispatch and logistics systems. John offers practical tips for motivating teams, building culture, and developing staff – areas he sees as vital for effective IT leadership. Looking ahead, he provides thoughtful forecasts on emerging technologies like AI and how to ready IT teams at a legacy organization for what’s next. Tune in for practical, forward-thinking insights from John’s diverse IT leadership journey so far at Greyhound.

Aaron Katske is the Vice President of Information Technology at Velo3D, a leader in metal additive manufacturing. With over 15 years of experience, Aaron oversees IT strategy, security, infrastructure, and applications. He has led high-performing teams in various industries including software and manufacturing and is passionate about the revolutionary possibilities of 3D printing and transforming the future of manufacturing. Outside of work, he enjoys scuba diving adventures and exploring the underwater world.

Aaron Katske Reveals How 3D Printing is Revolutionizing Manufacturing

What does it take to transform manufacturing with 3D printing? How is the landscape evolving? In this podcast, we explore these questions and more in an engaging discussion with additive manufacturing leader Aaron Katske. Drawing on over 15 years of experience, Aaron provides perspectives on aligning IT with business goals, assembling top talent, and gaining stakeholder buy-in during rapid growth. Expect a view on the past and future of manufacturing as we cover topics like leveraging technology for strategic impact, hiring the right people for challenges, and visualizing the role you want. No matter where you are in your IT leadership journey, you will gain valuable lessons on maturing organizations and influencing executives from Aaron’s insights. Tune in for a compelling look at how to drive innovation and build high-performing teams.

Steve Cicco is a passionate IT leader with over 20 years of experience driving technology strategy and execution. His dedication to understanding business objectives and commitment to learning new skills have enabled him to sustain engagement across diverse roles and responsibilities over his lengthy tenure in the industry. An avid lifelong learner and puzzle-solver, Steve finds fulfillment in leveraging his extensive tool belt of knowledge to streamline processes and make jobs easier for colleagues through technology innovation and automation.

The Long Game: Steve Cicco on Sustaining Passion in Technology Careers

In this engaging conversation with IT Director at Transitions Optical Steve Cicco, we explore the evolution of his technology career and keys to sustaining passion over the long run. Steve offers insightful perspective, drawing from over 20 years of experience across manufacturing, sales, marketing and business intelligence roles. He discusses pragmatic approaches like maintaining a learning mindset, understanding business objectives, and building systems for supportability. Steve also provides thoughtful forecasts on trends like automation and conveys the expanding role of IT professionals as business partners. Tune in for practical, forward-thinking insights from Steve’s diverse IT journey so far.

Kenny Mullican is an experienced IT leader and CIO at Paragon Films, guiding the company’s technology strategy for over a decade. With a diverse background spanning global experience in the Middle East, coding, startups and enterprise roles, Kenny brings a blend of technical prowess, business acumen and people skills. He believes in mentoring others and maintaining humility when positions change. Kenny is a lifelong learner who turns challenges into growth opportunities.

The CIO Journey: Kenny Mullican on Leading Through Change

What skills does it take to effectively lead an IT organization through constant change? How can CIOs guide their teams through ups and downs? We explore these questions and more with IT executive Kenny Mullican. Drawing on over two decades of diverse IT experience, Kenny shares perspectives on maintaining humility and confidence as a leader, overcoming adversity, and focusing on continuous growth. Expect a view on where he’s been, the challenges he faced, and advice for aspiring leaders as we cover enduring setbacks, expanding skills, and shifting mindsets.

Justin Mealer is IT Manager at Impulse Space, a startup focused on space logistics and transportation. His journey began hacking his school’s network at age 12, before becoming one of the youngest IT managers in his region. Justin’s passion for learning has fueled his rapid rise, along with his knack for crafting compelling sci-fi stories. Justin is helping transform space transportation by building IT systems for rocket ships and embodies creative thinking and tenacity to chart his own path to success.

Rocketships and Red Tape: Justin Mealer on Leading IT at a Space Startup

In this engaging discussion, we delve into the evolution of IT infrastructure and the expanding role of the IT professional. Our guest Justin brings insightful perspective, drawing from his space startup experience to discuss maximizing first call resolution and owning the user experience. Justin offers practical tips for starting with frameworks like ITIL but customizing processes for your environment. He sees constantly learning and seeking knowledge as vital for emerging leaders. Looking ahead, he provides thoughtful forecasts on how exciting technologies like AI may shape space IT roles in the years ahead. Tune in for practical, forward-thinking insights from Justin’s diverse IT journey so far.

Fred Donatucci is an accomplished IT leader with over 25 years of experience driving business transformation and change. His passion for technology started early with his first computer, an Apple IIe. Fred went on to study economics and philosophy, combining his interests in business and technology. He has led IT teams and projects at global companies including Mattel, Honeywell, and Avery Dennison. Known for solving complex challenges, Fred utilizes his breadth of business and technology knowledge to create IT solutions that drive value.

Fred Donatucci on Mastering IT Leadership and Driving Change

What does it take to become an effective IT leader? How has the role evolved over the years? In this podcast, we tackle these questions and more in an insightful chat with IT pro Fred Donatucci. Drawing on over two decades of experience, Fred shares perspectives on transitioning to management, integrating systems after mergers, and witnessing seismic technology shifts. Expect a view on where IT leadership has been, the challenges leaders face today, and advice for the future as we cover lessons around courageous conversations, letting go of the past, and continuous learning.

Jason Metzger is an IT Manager at AC Corporation in Greensboro, North Carolina. With over 15 years of experience in IT administration and leadership roles, he is passionate about managing teams with empathy, respect, and humility. Originally from Philadelphia, Jason was inspired by his father’s decades of honorable service in law enforcement. He started his technology journey in the 1990s on an old 486 PC, asking questions and taking apart anything he could. Jason aims to create a positive environment for his team and smoothly guide changes by building trust and communication. He lives by the creed “be kind, be respectful, be humble” when it comes to leadership.

Lessons in Leadership: Jason Metzger on Mentorship and Kindness in IT

In this engaging discussion, we delve into the unique path Jason Metzger, IT Manager at AC Corporation has taken to IT management and leadership. Our guest Jason brings insightful perspective, drawing from his experience transitioning into official management roles after years of leading teams unofficially. Jason offers practical tips for mentoring with empathy, admitting mistakes to build trust, and staying humble as a leader – areas he sees as vital for effective IT management. Looking ahead, he provides thoughtful anecdotes about earning respect through clear communication and smoothly introducing change to modernize legacy systems. Walk away with actionable tips on being a better leader through consistency, kindness, and respect.

Joshua Smallman, Manager of IT Operations for ModSquad is an IT professional with over 15 years of experience spanning network engineering, cybersecurity, and more. Originally from Trinidad and Tobago, he began developing specialized skills in cybersecurity while working for the government’s Ministry of Education. Joshua runs a popular YouTube channel focused on IT topics and cyber security training. He aims to make complex technical subjects accessible through clear explanations.

Cybersecurity Black Belts – Lessons on Cyber Threats from Joshua Smallman

What does it take to navigate the constantly evolving cyber landscape? How have cyber threats and defense strategies changed over the past decades? We explore these questions and more in an engaging discussion with cybersecurity expert Joshua Smallman. Drawing on over 15 years in IT and security, Joshua provides insightful perspectives on the key milestones that have shaped cybersecurity. Expect a view on cyber’s origins, the escalating attacks we face today, and practical advice for the future as we cover early viruses, the emergence of ransomware, AI’s dual impact, and tips to strengthen defenses. No matter where you are on your cybersecurity journey, you will take away valuable lessons on the progression of threats and how to protect yourself in the age of ubiquitous technology risks.

With decades of experience in government and private sector cybersecurity, Chris Roberts serves as an influential voice for IT leaders seeking to manage risk and drive real change. His unique perspective stems from time in the military combined with high-impact work as an offensive security expert. Chris leverages his extensive technical expertise and passion for communication to guide clients on improving maturity, optimizing risk, and achieving operational resilience.

Hacking the System with Chris Roberts: Insights from Cybersecurity Pioneer

In this compelling conversation, we explore critical issues facing modern IT leaders. Our guest Chris Roberts provides unique perspective, drawing from his extensive cybersecurity experience to discuss evaluating risk, establishing visibility, and choosing the right partners. You’ll discover proven methods for evaluating your security posture and partnering with key vendors to drive meaningful change. Whether you lead a small firm or a large enterprise, this conversation provides actionable steps you can take to strengthen security, align teams, and build a culture of resilience. Expect candid insights from a pioneering hacker along with memorable stories that reveal why empowering your most important assets – people – is the key to cyber preparedness and operational excellence.

Glenn Hasteadt is a transformational IT leader focused on building high-performing, people-centric cultures. With over 30 years of experience, Glenn specializes in developing empowered, engaged teams by caring about people first and technology second. His strengths-based leadership approach centers around psychological safety, collaboration, and career development. Glenn has successfully shifted mindsets from IT as a cost center to IT as a driver of innovation.

The Power of Caring: Glenn Hasteadt on Putting People Over Technology

In this forward-thinking episode, we delve into transforming toxic IT cultures by leading with heart. Our guest Glenn brings an insightful people-first perspective, drawing from his experience revitalizing IT teams. He offers practical tips for building psychological safety through empathy, praise, and empowerment—areas he sees as vital for people-centric leadership. Glenn provides thoughtful forecasts on shifting IT’s role from a cost center to a driver of innovation by truly caring about your team.

Drew Harris is Field CTO at EVOTEK and an accomplished IT leader with over 25 years of experience spanning various industries. He previously led hyper-convergence and cloud initiatives at major hospitality and public companies. Drew specializes in infrastructure modernization, with a focus on performance, stability, and security. He enjoys mentoring the next generation of IT professionals through programs like Tech Impact.

Hyper-Convergence and the Cloud with Drew Harris

What does it really take to move your infrastructure to the cloud? How can you make such a major transition while keeping systems running 24/7? In this podcast, we explore these questions and more with IT leader Drew Harris. Drew recounts his journey migrating a major Vegas casino to hyper-converged infrastructure, then going fully cloud for a public company. Drew shares the challenges faced and lessons learned in optimizing performance, stability and security during these complex projects. You’ll hear his tips for managing costs, refactoring apps, and getting visibility across cloud environments.

Joshua Peavy is the Director of Information Technology at Trinity Community Health, a nonprofit community health center providing affordable care across 43 locations in Louisiana. He has over 15 years of experience in IT leadership roles in both nonprofit and for-profit healthcare organizations. His strengths include crisis management, aligning technology with business goals, and building strong relationships across departments. Joshua earned his bachelor’s in Physcology from Louisiana State University.

Leading Through Crisis: Healthcare IT Lessons from the Pandemic with Joshua Peavy

In this engaging discussion, we delve into navigating healthcare IT during uncertain times. Our guest Joshua Peavy brings insightful perspective, drawing from his nonprofit community health experience to discuss leading through exponential growth amidst the COVID-19 pandemic. Joshua offers practical lessons around crisis management, aligning IT with organizational missions, and leading with empathy. He provides thoughtful insights on how focusing on the patient experience helped IT connect with stakeholders during turbulent times. Looking ahead, he forecasts how healthcare IT leaders can apply these lessons to guide their organizations through future challenges. Tune in for practical, forward-thinking insights from Joshua’s diverse healthcare IT journey so far.

Lucas Hendrich is Chief Technology Officer at The Forte Group, a technology solutions company. After majoring in philosophy, Lucas learned to code on the job at a regional bank. He then progressed through database administration and technical project management roles. Over a 12-year period based in Argentina, Lucas honed his skills remotely. He has since led IT and engineering teams at various companies, focusing on aligning technology with business goals. Lucas holds a Master’s in Economics and continues to have an insatiable appetite for learning.

From Visual Basic to Chief Architect – Lucas Hendrich on His Winding Road to IT Leadership

What does it take to chart an unconventional path to technology leadership? How has the IT landscape evolved over the past decades? In this podcast, we tackle these questions and more in an insightful chat with IT executive Lucas Hendrich. Drawing on over 25 years of diverse experience, Lucas shares perspectives on transitioning from individual contributor to leader, managing rapid growth, and aligning technology with business goals. Expect a view on where IT has been, the challenges leaders face today and advice for constant learning and evolution. No matter where you are in your IT career, you will take away valuable lessons on developing grit, orchestrating teams, and leading through transparency.

Michael Turner is an IT professional with around 25 years of experience spanning mainframe computing, desktop support, networking, and management. Currently the IT Manager at Dynamic Equipment Group, Michael oversees technology strategy for the equipment sales company across 13 locations. His passion lies in cybersecurity, believing small businesses can implement controls to protect critical data without big budgets. As a former U.S. Marine Corps veteran, Michael credits the military for developing his hands-on technical skills , proving formal education isn’t the only path to an IT career.

Outsmarting Cybercriminals on a SMB Budget: IT Pro Michael Turner’s Playbook

In this compelling discussion, host Michael Moore sits down with Michael Turner, IT Manager at Dynamic Equipment Group, to take an in-depth look at the cybersecurity challenges facing small businesses today. With high-profile breaches making headlines and new regulations emerging, small companies often struggle to secure their data on limited budgets. Michael shares creative strategies companies can implement—from multi-factor authentication to access controls—to protect what matters most without breaking the bank. This episode provides actionable tips to strengthen security posture regardless of resources. The lively exchange also covers how to engage leadership, foster human connections in a remote work world, and embark on the lifelong learning journey of an IT professional.

Howard Holton is a visionary technology executive with over 35 years of experience in IT. He currently serves as CTO of GigaOM, leading the analyst firm’s technology strategy and vision. Howard has held CIO, CTO and CISO roles at organizations such as Hitachi Vantara and Leidos. His passion lies in exploring new techniques and pushing the boundaries of how technology can transform business. Howard began coding at age 11 and never looked back. He is dedicated to continuous learning and believes in the power of language to drive change.

Visionary CTO Howard Holton on the Power of Language and Empathy

In this forward-thinking discussion, we gain unique perspective from veteran CTO Howard Holton as he shares insights spanning technology, business, and leadership. With decades guiding IT strategy and operations, Howard explores the importance of precise language, empathy, and continuous learning in driving digital transformation. Expect strategic insights on aligning technology and business goals, overcoming risk aversion, and maintaining customer focus. This visionary CTO provides thought-provoking ideas to help prepare organizations for the future.

David Kiklis has over 25 years of experience spanning cybersecurity, infrastructure, and enterprise architecture. He specializes in building defensible cybersecurity programs, utilizing essential tools effectively, and framing cybersecurity as an executive business discussion. David has helped numerous companies improve security strategies and avoid common IT pitfalls. His passion is helping organizations build pragmatic cybersecurity strategies focused on risk and aligned with business objectives

Securing the Enterprise: David Kiklis on the Evolution of Cybersecurity and Keys to Success

What does it take to build an effective cybersecurity program? How has the landscape evolved over the past 20 years? In this podcast, we tackle these questions and more in an insightful chat with cybersecurity pro David Kiklis. Drawing on decades of experience, David shares perspectives on managing cyber risk, working with auditors, getting leadership buy-in, and using the right tools. Expect a view on where cybersecurity has been, the challenges we face today, and advice for the future as we cover security frameworks, data governance, and shifting conversations. No matter where you are in your cybersecurity career, you will take away valuable lessons on maturing programs and influencing executives.

Christian Okeke is Information Technology Coordinator at Healing Hands Healthcare with years of experience spanning healthcare, government, and other industries. At Healing Hands, Christian oversees IT strategy and HIPAA compliance. He focuses on understanding business needs, communicating effectively across teams, and implementing technologies to drive productivity. Christian is passionate about continuous learning and professional development and values insight from experienced mentors as he develops the soft skills needed to be an effective IT leader.

Navigating Healthcare Compliance in the Cloud Era with Christian Okeke

In this engaging discussion, we delve into the evolution of IT infrastructure and the expanding role of the IT professional. Our guest Christian brings insightful perspective, drawing from his healthcare industry experience to discuss leveraging cloud capabilities while maintaining rigorous compliance standards. Christian offers practical tips for developing soft skills like communication, relationship building, and documenting institutional knowledge—areas he sees as vital for emerging IT leaders. Looking ahead, he provides thoughtful forecasts on how technologies like AI may shape healthcare IT roles in the years ahead. Tune in for practical, forward-thinking insights from Christian’s diverse IT journey so far.

Dr. Brian Romano has over 25 years of experience in industrial automation. As Director of Technology Development at Arthur G. Russell, he oversees control systems engineering projects across the manufacturing sector. Brian holds five college degrees, including a BS in computer engineering, an MS in applied computer science, an MBA, and a PhD in technology and innovation. He teaches automation systems at the University of Hartford.

Automation and the Future: A Look at ITOT and Control Systems with Brian Romano

How can manufacturing facilities leverage automation, data, and analytics to work smarter? Michael and Brian provide valuable perspective on this question in their illuminating discussion about integrating information technology (IT) and operational technology (OT).

They explore key technologies enabling this convergence, from programmable logic controllers to AI-driven predictive maintenance. However, concerns around cybersecurity vulnerabilities and the need for ongoing human oversight emerge.

This forward-looking conversation highlights the promise and challenges of deeper IT and OT integration. Michael and Brian ultimately paint a vivid picture of how crossing cyber-physical boundaries can pave the path to more agile, insight-driven production.

Sheron Dinnoo is an accomplished technology executive with over 10 years driving enterprise IT strategy and heading transformation for global organizations. Leveraging expertise in cybersecurity, cloud adoption, agile delivery, and team-building, Sheron is passionate about developing talent and delivering excellent end-user experiences. He has a proven track record of implementing strategic initiatives, automating workflows, and stimulating technology demand while exceeding business needs. Sheron empowers employees and invests in a customer-focused, people-centric environment.

Keith R. Worfolk: The cloud is different, it’s just too expensive

Fellow tech leaders, is outdated infrastructure putting the brakes on your organization? Get ready for some real talk with experienced CIO Sheron Dinnoo, who’s got practical insights for sparking change from within. Drawing on his own bumpy road dealing with legacy systems and siloed teams, Sheron lays out how embracing shadow IT, forging human connections, and rallying the right crew can unlock innovation across the board. From revamping platforms to reshaping mindsets, his candid stories and hard-won lessons will resonate with anyone looking to level up their leadership. So plug in and get inspired as Sheron downloads the creative tactics that helped him transform technology and culture.

Feliks Dushatsky is an accomplished IT leader with over 20 years of experience driving digital innovation. He has led development of various technologies to optimize operations, including a mobile e-prescribing app, web prescribing portal, and pharmacy management system API. Feliks is noted for his focus on security, user-centric design, and strategic partnerships between IT and business teams. His work developing the e-prescribing mobile app earned him the San Diego Tech Exec Award in the Small Public Company category. He enjoys sharing his expertise to help other IT professionals succeed with transformative projects.

Prescription for Success: How Feliks Dushatsky Digitized Healthcare with Mobile E-Prescribing

Get ready to geek out over digital innovation in healthcare! Our guest Feliks Dushatsky is spilling his secrets on how he built an award-winning mobile prescription app. Hear straight from the source how Feliks made doctors’ lives easier and patients safer. He managed to pull off a healthcare tech miracle: improving efficiency, nailing security, and delighting users. Feliks talks through his creative solutions for tackling data headaches and compliance nightmares head-on. Grab a cup of coffee and join us for an inside look at the future of healthcare technology!

Raj Madan is an accomplished technology leader spearheading digital innovation and transformation at global companies like L’Oreal, Novartis, and GSK. He currently serves as SVP and Chief Digital and Information Technology Officer at Arcutis Biotherapeutics, a biotech startup. Raj holds an MBA and a Master’s in Computer Science focused on AI and machine learning. He thrives on uniting cross-functional teams to reimagine business processes and systems leveraging emerging tech. Raj is skilled at guiding data-driven solutions and fostering cultures of experimentation that drive value.

Cracking the Code: How Raj Madan Broke Barriers from India to Global Pharma

Get ready as host Phil Howard sits down with digital dynamo Raj Madan. Raj spills his secrets on leading IT and digital transformation. Learn how he’s challenged the status quo through experimentation and harnessed data for smarter decisions. Hear how Raj has confronted roadblocks head-on with resilience and empathy. He shares wisdom on nurturing talent, managing risk and building cultures of innovation. Grab some coffee and lean in as Phil picks Raj’s brain in this down-to-earth exchange.

John Burk is an IT consultant and mentor who helps organizations and individuals find purpose and passion in their work. With experience spanning auto mechanic, sales executive and CIO roles, John understands firsthand the challenges of finding a fulfilling career. He now focuses his energy on guiding others to define success for themselves, take accountability, and have the courage to take a new path if needed. John most enjoys solving complex technical puzzles but gets the greatest satisfaction from empowering people to discover their dreams.

Finding Purpose and Passion: A Conversation with John Burk on Discovering Your Dream Career

Host Mike Kelley has a candid conversation with IT leader John Burk about finding career purpose and passion. You will hear John’s personal story of achieving outward success but feeling unfulfilled. He opens up about overcoming self-doubt, expectations of others, and figuring out what motivates him most. John explains creating a career focused on helping people and solving puzzles. Those feeling stuck or unsure if they’re in the right field will find inspiration in John’s transparency about mistakes and lessons on his journey. Tune in for an enlightened perspective on aligning your dreams with your daily work.

Larry Furman is an IT leader with over 25 years of experience driving technology initiatives. He holds the rare Project Management Professional certification and recently led his company in attaining CMMC Version 2 Level 2 compliance. Furman has spearheaded numerous security, infrastructure, and disaster recovery projects for organizations ranging from financial services firms to the US Military. His technical expertise combined with strong communication skills make him a sought-after speaker and trusted advisor to IT executives and decision makers.

Demystifying DoD Cybersecurity: Larry Furman on Achieving CMMC Certification

Get ready to dive into the complex world of CMMC compliance with IT expert Larry Furman. In this engaging episode, Furman takes us on an in-depth tour of DoD cybersecurity requirements. He breaks things down in an accessible way, providing the nitty gritty details behind locking down data and attaining CMMC certification. From encryption tools to physical security, Furman covers it all. If you want to strengthen your organization’s security posture and become CMMC ready, tune in. Furman lays out best practices and tangible takeaways you can apply. Expect great insights that cross the cybersecurity T’s and dot the compliance I’s. Our minds will be expanded and skills sharpened as we discuss the ins and outs of CMMC mastery.

Daniel Domberger is an IT leader from Austria now overseeing operations in the US for Greiner Bio-One. With experience spanning both European and American IT cultures, Daniel provides a valuable perspective on blending diligent planning with quick implementation. His insights on change management, leadership, and cross-cultural communication are informative for any IT organization with an international footprint. An avid surfer, Daniel appreciates the American openness to new experiences.

Insights from Across the Pond – Daniel Domberger on Blending European and American Approaches to IT

Strap in for an enlightening convo with Daniel Domberger, the Austrian IT expert now steering operations stateside. Drawing on his experience bridging methodical European and fast-paced American tech styles, Daniel’s got unique insights for maximizing international IT ops. We’ll pick his brain on change management, cross-cultural comms, project planning, and even Arnold Schwarzenegger’s leadership secrets. Daniel’s forged his own path to blend diligent Euro-style planning with rapid American execution. His innovative approach will illuminate how to extract the best from both worlds. Daniel drops serious wisdom for optimizing global IT teams.

JohnE Mullin is Director of Information Technology at Trenton Systems, a leading provider of specialized servers and hardware. He has over 25 years of experience spanning IT operations, infrastructure, security, networking, and telecom. Johnny has helped guide companies through ransomware attacks and complex government procurement processes. His technical expertise combined with business acumen offers IT leaders an invaluable perspective.

Decrypting Cybersecurity and DOD Contracts with JohnE Mullin

Get an eye-opening look at cybersecurity, government contracting, and using IT to drive revenue. JohnE Mullin, Director of IT at Trenton Systems, joins host Phil Howard, bringing decades of experience. Learn about pressing security threats and complex DOD certification. JohnE shares real ransomware war stories and advice on getting security buy-in. Expect candid takes on IT’s challenges along with tips for making security a revenue generator. Tune in for an unfiltered backstage pass to IT security, government procurement, and opening new revenue streams.

Will Perazzo is Director of Information Technology at Yonkers Contracting Company, a major construction firm based in Yonkers, NY. He has led efforts to modernize IT infrastructure and services, including migrating the company’s systems to the cloud after an IT crisis. Will is passionate about using technology to drive business outcomes and values developing his team’s skills. An innovative leader, he spearheaded implementing new systems and processes to transform Yonkers into a modern, cloud-first IT organization. Will holds BA in Information Science & Policy from SUNY Albany and an MBA from Northeastern.

Surviving an IT Crisis and Leading a Successful Cloud Migration – Will Perazzo

Geek out as Michael Moore and Will Perazzo dive into Yonkers’ IT transformation after a catastrophic system failure sparked a cloud-first future. Hear Will’s first-hand account inheriting complex legacy infrastructure and technical debt. Learn how he shored up fundamentals and gained trust through transparency and ownership. This transparent glimpse behind the IT curtain reveals the technical, leadership and change management acumen required to steer large-scale migration. The battle-tested tips inside will inspire any IT pro leading digital change.

James Huval is the Director of Information Technology at Johnstone Supply-The Petit Group. He leverages 15+ years of experience to drive innovation and partnerships. James previously led technology modernization with limited resources at St. Martin’s Episcopal School. He has secured systems and investigated threats at LSU. Earlier roles included web development, systems administration, and help desk support. James balances operational excellence and strategic vision as an IT leader.

Digital Renaissance: How James Huval is Leading Manufacturing into the Future

In this episode, host Philip Howard is joined by James Huval, Director of Technology at Johnstone Supply-The Petit Group. They discuss how James is spearheading digital transformation initiatives to modernize systems and processes in order to gain operational insights and better serve customers. James provides perspective on leading developers, analysts and administrators to drive innovation. He shares how he partners cross-functionally to align technology projects with business goals. Learn how James leverages resources like AI/ML to maximize efficiencies and gain insight on how to balance managing IT operations with executing strategic projects to enable growth.

Gary Maynard is an IT industry veteran with over three decades of experience spanning roles from IT operator to director. His career has given him broad exposure to a wide range of platforms and technologies including mainframes, client-server architecture, virtualization, cloud computing and more. He currently serves as Director of Information Technology at Crowther Roofing and Sheet Metal. Gary enjoys staying on top of emerging tech trends and figuring out how they can be applied to improve business processes and add value.

From Mainframes to Virtualization: Tracing IT Evolution with Industry Veteran Gary Maynard

Join us for an insightful discussion with IT industry veteran Gary Maynard. With over 33 years of experience spanning mainframe computing, client-server architecture, virtualization, and cloud platforms, Gary shares invaluable perspectives. Learn how IT has evolved over the decades and get Gary’s take on where it’s heading. We cover telling war stories from the IT trenches, the pros and cons of different eras in tech, and thoughts on emerging trends like AI and IoT. Tune in for a thoughtful reflection on the past, present, and future of enterprise IT from someone who’s seen it all.

With over 13 years of experience, David Cole is passionate about IT service management and its impact. He has held various roles in IT service delivery, including Internet Support Specialist at AT&T, Service Desk Analyst and Lead at enpro Industries, and now IT Director at RadSource Technologies. David focuses on building collaborative teams, gathering metrics, and providing excellent customer service. He believes proper ITSM implementation enhances workflows, communication, and security across organizations.

The Power of ITSM: A Conversation with David Cole

Get the inside scoop on IT service management from our seasoned guest David Cole. With over 13 years in the trenches, he’s an open book when it comes to optimizing workflows and customer service in IT support. You’ll get David’s takes on help desk vs service desk vs ITSM—hear how they differ and complement each other. David has tested various ITSM platforms, so he’ll share which ones have helped his organization enhance reporting and accountability. And he’ll give us his prediction on how AI will shake up ITSM. Whether you’re new to the field or a longtime leader, this episode is chock-full of actionable advice to step up your IT service management game.

Lee Goodrich is an IT leader with over two decades of experience driving large-scale SAP implementations. Beginning her career as a chemical engineer, Lee quickly demonstrated a knack for solving business problems with technology. She led cross-functional teams to successfully deploy ERP systems across manufacturing, finance, and other functions. Lee’s passion for listening, collaborating, and educating users makes her an invaluable partner for optimizing processes and adoption. Her portfolio covers industries from chemicals to banking.

Lessons in Change Management: How Lee Goodrich Went from Engineer to IT Leader

Get ready to dive into the world of ERP with SAP expert Lee Goodrich. Drawing on decades of experience spearheading implementations, Lee unpacks invaluable insights for IT executives and decision-makers.

You’ll learn how she pivoted from chemical manufacturing into helming mission-critical IT initiatives. Lee maps out navigating change management, sharpening training, and sparking innovation.

She lifts the curtain on vital steps like master data cleanup and integrated testing for go-live readiness. Expect wisdom on building user trust, portfolio development, and the importance of listening to learn.

Join us for a masterclass in real-world IT leadership from an industry veteran. Lee distills battle-tested lessons that will undoubtedly enhance your next rollout.

Dan Roberts is a sought-after IT leadership advisor with over 30 years of experience developing leaders and teams. His firm coined the term “Developing the Human Side of Technology” in 1984. Dan believes there’s never been a better time to be in IT and has mentored thousands of CIOs on elevating the profession.

Through his podcast Tech Whisperers  (https://www.ouellette-online.com/techwhisperers.html), writing, and consulting, he helps technologists embrace new mindsets and skillsets to differentiate themselves as strategic business partners.

Leading with Heart and Delivering Results: Dan Roberts on IT Leadership

In this engaging discussion, veteran IT leader Dan Roberts, host of Tech Whisperers podcast (https://www.ouellette-online.com/techwhisperers.html) shares his decades of wisdom to help IT professionals thrive in leadership roles. You’ll hear Dan’s insights on critical skills like active listening, coaching team members, leading with heart while still delivering results, and progressing into more strategic roles. Expect candid advice on avoiding common mindsets like “victim-itis”, having courageous conversations, and becoming an innovative anticipator within your organization.

As CIO of Natco Home Group, Tom Ferrucci spearheads digital transformation with a customer-centric vision, aligning processes and pushing innovation to gain insights and address needs. With over 35 years of experience, he leads developers, analysts, administrators, and more in an active IT department overseeing centralized data centers supporting global sites. Tom’s extensive background includes managing IT strategy for automotive suppliers and promoting cultures of innovation. He holds a bachelor’s degree in computer science.

Manufacturing’s Digital Renaissance: How Tom Ferrucci is Transforming IT

Join us as we explore the role of IT in manufacturing with special guest Tom Ferrucci, CIO of Natco Home Group. Drawing on over 35 years of experience, Tom shares how he’s spearheading Natco’s digital transformation by integrating IT and operations and leveraging AI. We discuss the importance of active listening, predictive analysis, and cross-functional partnering to drive efficiencies. Tom provides examples of using data, sensors, and automation to reduce waste and downtime. He also weighs in on generative AI, ERP systems, and more. Tune in for an engaging perspective on how IT leaders can innovate in manufacturing.

Thomas Ostapiej is an IT professional with over 20 years of experience. He currently serves as IT Manager at International Delights, a New Jersey-based commercial bakery, where he has worked for the past 8 years overseeing their systems and technology. Thomas began his career working for a nonprofit before transitioning into IT and honing his skills in networking, security, infrastructure, and more. He believes deeply in the importance of communication, community, and customer service in effective IT management. Thomas enjoys mentoring others and keeps up with the latest technology trends through ongoing education and collaboration.

Croissants and Cybersecurity: A Tasty Chat with IT Pro Thomas Ostapiej

Join host Philip Howard for a savory discussion with Thomas Ostapiej, IT Manager at New Jersey’s International Delights, bakers of butter croissants and other tasty treats. Their conversation explores Thomas’ career journey, technology’s evolution over the decades, security concerns, communication challenges in the digital age, and the importance of community and mentorship for IT professionals. Tune in for insights from the intersection of IT operations and food production.

Deyoun Johnson is an accomplished IT Director with over 20 years of experience in software development, IT project delivery, and management. He is proficient in leading IT operations including regulatory compliance, clinical information systems analysis, EMR training, business administration and customer care. Deyoun is currently the Director of IT at Clearwater Cardiovascular Consultants, leveraging his over 15 years of healthcare IT experience to implement EHR systems. He is passionate about using technology to improve healthcare delivery and patient outcomes.

The Ins and Outs of Implementing EHR Systems: Deyoun Johnson’s Journey

Get an inside look at healthcare IT with Deyoun Johnson, lifting the curtain on the intricate world of EHR implementations. From army veteran to college grad, Deyoun forged his own path to become a sought-after EHR expert. Now, as Director of IT, he’s still fine-tuning clinical workflows and training staff on these complex systems. Deyoun rewinds through his unconventional journey, from chance encounters to dream jobs, revealing how he customized EHR rollouts for unique healthcare environments. Join us as Deyoun decrypts healthcare technology, both its transformative power and risks. He distills hard-won insights, from adapting systems to user needs, to guarding patient safety as cyber threats loom. This candid view of healthcare IT, warts and all, will intrigue IT leaders focused on delivering superior patient care through technology.

With over 25 years of experience, Ted Assur has worn many hats across industries – from developer and DBA to manager and director. Early fascination with leveraging tech drew him to computers, but toxicity in IT culture led him to embrace customer service and empathy. He advocates moving from commodity specialist to indispensable generalist, shadowing business roles, and solving users’ problems, not just implementing solutions. Ted currently heads IT for a construction management firm.

From Social Outcast to Director: How Ted Assur Moved Beyond Toxic IT to Lead with Empathy

Join us as IT leader Ted Assur draws on his 25+ years of diverse experience to candidly examine unhealthy cultural norms that emerged as social misfits gained power in tech. Discover how a shift to focusing on customer service and empathy transformed his approach and opened doors to leadership roles. Gain insight into transitioning from developer to manager, the value of generalist experience, and key lessons on partnering with users to solve problems.

Douglas Camin is an experienced IT leader who currently serves as CITO for Coordinated Care Services, Inc. (CCSI). He has a track record of using technology to drive business transformation and innovation. Douglas holds a Bachelor’s degree in Computer Science and is passionate about mentoring emerging IT leaders. Known for his calm demeanor during high-pressure situations, he emphasizes the importance of building strong relationships across the organization. Douglas has led IT teams through major technology changes and growth phases at both small and mid-sized companies.

Becoming an IT Leader: Douglas Camin on Building Trust, Managing Crises, and Driving Innovation

In this week’s episode of the , we sit down with Douglas Camin, an experienced IT leader who shares his insights on overcoming challenges and driving change. Douglas provides advice on building strong relationships, earning trust, and leading with confidence during crises. He emphasizes positioning IT as strategic partners and process consultants. Douglas offers lessons for IT professionals seeking to become highly effective technology leaders. His perspectives provide an inside look at the interpersonal skills critical for IT leadership success.

Josh Kitchen is the owner of Mountain View IT, a full-service IT company based in Anaconda, Montana. Josh became passionate about helping others through technology after witnessing older ranchers in his community struggle with modern systems. This led him to start his own business aimed at providing individualized technical support to rural residents and businesses. Prior to starting Mountain View IT, Josh gained experience managing IT infrastructure at The Ranch at Rock Creek, an ultra-luxury ranch resort in Montana. There he equipped guest lodges with the amenities expected of a luxury resort. Josh holds a Master’s Degree in IT Management and continues to pursue certifications that allow him to better serve the technological needs of Montana’s small towns and remote communities.

Demystifying IT in Remote Montana with Josh Kitchen

Look forward to an insightful discussion on the unique IT challenges and experiences of working in remote areas and ranch environments. Josh Kitchen, owner of Mountain View IT, shares his hands-on perspective from managing IT infrastructure at a remote luxury guest ranch to providing technical support for older ranchers in rural Montana towns. We’ll cover key issues like connectivity, communication, outdated systems, and accessibility gaps that affect remote workers and residents. The conversation ultimately highlights creative solutions and stresses the importance of education and empathy in serving remote IT needs. You’ll gain a deeper understanding of making technology work in remote settings.

Steve Cole is an IT manager at Klingspor Abrasives USA, where he oversees IT operations for the company. Steve has a lifelong passion for computing and got his start programming on a Commodore 64 as a child. He reluctantly entered the IT field at the urging of his brother despite concerns about losing his hobbyist zeal. Now as an IT leader, Steve still retains that tinkering spirit along with a strong drive to continuously learn and improve. When he’s not working, you can often find Steve out fishing – when the fish aren’t outsmarting him, that is!

Embracing Failure and Learning from Mistakes with Steve Cole

In this engaging discussion, IT manager Steve Cole offers invaluable insights on cultivating problem-solving, creativity, and learning from mistakes in the IT realm. Drawing from his early experiences as a computing hobbyist and tinkerer, Steve shares a unique perspective tailored for IT professionals and leaders. You’ll discover key lessons on hiring strong candidates, building trust, and maintaining a growth mindset amidst technology’s mounting complexity and reduced customization.

Dakota Bates is an IT Manager at SCS AI Corp. With experience spanning help desk, system administration and management, Dakota brings a broad and pragmatic lens to technology topics, with experience spanning help desk, system administration, and management. He has demonstrated a knack for forging strong connections in the workplace and passion for continuous learning. Dakota sees communication and a “people first” mindset as the keys to successful IT leadership. He is a self-motivated, quick learner across evolving technologies who thrives under pressure, meeting deadlines cost-effectively. Outside of work, he channels positivity through The Humble and Kind Project, his apparel brand centered on spreading kindness.

The Humble Tech Trailblazer: Dakota Bates on Leadership, AI Risks, and Compassion

Looking for an engaging chat about the future of tech? Tune in as Michael Moore sits down with Dakota Bates, an up-and-coming IT manager. In this candid episode, Dakota offers his take on communication, cybersecurity, and the promise and pitfalls of AI.

Expect insights into moving up the ranks, building bonds, securing systems, and steering new technologies responsibly. Dakota brings thoughtfulness to each topic, advocating for empathy and understanding. Join the lively discussion as two IT minds connect and ponder the industry’s human side.

With over 20 years in construction information technology, Mike Infinger brings a wealth of knowledge to his role as Director of IT at Clancy & Theys Construction Company. His passion for coordinating teams and deploying solutions that enhance efficiency has guided top general contracting firms through complex builds. Mike champions emerging tech like VR/AR while valuing the nimble troubleshooting skills he honed early in his career. He believes in fostering a collaborative, family-like culture where employees feel empowered to do their best work.

Building the Future: How Mike Infinger is Revolutionizing Construction with Technology

Join Mike Infinger, IT Director at Clancy and Days Construction, for an insider’s perspective on the architecture, engineering, and construction industry gained over 20+ years of experience. Listen in as Mike unpacks how he leverages emerging technologies like virtual design, analytics, robotics, and AI to boost efficiency, productivity, and collaboration on state-of-the-art builds. You’ll get an on-the-ground view of the tools transforming how modern buildings are envisioned and erected. Mike also shares hard-won career wisdom and lessons learned that will inspire budding IT leaders excited by the high-tech future unfolding in construction.

Rich Marchetti is a leading expert in artificial intelligence, with over 10 years of experience driving AI initiatives. Currently the IT Director at Seagate Development Group, Rich focuses on leveraging AI to boost productivity and harness the technology’s tremendous potential, while carefully managing risks. His passion for AI is matched only by his lifelong interest in space exploration, jiu-jitsu, and getting to the truth behind historical events. Rich brings an optimistic yet clear-eyed perspective on AI and the future of technology.

Rich Marchetti on AI, the Future of Tech, and Choking People Out

Join us for an intriguing conversation with AI expert Rich Marchetti. In this episode, we explore how artificial intelligence is transforming businesses and will shape the future of work. Rich shares fascinating insights from the frontlines of AI development, including its potential to automate mundane tasks and boost productivity. But he also discusses concerns around security, job loss, and the existential threat of super-intelligent AI. Beyond technology, we dive into Rich’s passions for Brazilian jiu-jitsu and the controversy around the Apollo moon landings. Tune in to gain an insider’s perspective on the coming AI revolution, thought-provoking takes on conspiracy theories, and tips to future-proof your IT career.

Cliff Rich brought over 20 years of military leadership experience to civilian roles at Cardinal Health, including managing a 120-person IT team. As an Air Force pilot, he flew helicopters and aircraft while taking on staff and command positions. Cliff leveraged his background to transition to IT and HR, starting in mergers & acquisitions before moving into project management and leadership roles. He provides mentoring to help fellow veterans pivot to corporate careers.

From Cockpits to C-Suites: Lessons in Leadership from Air Force Pilot Cliff Rich

Join us as former Air Force pilot Cliff Rich shares his journey transitioning from military service to civilian leadership roles. Learn how he leveraged his skills as a helicopter and aircraft pilot to excel in IT and HR management. Discover strategies Cliff used to network and position himself as an attractive candidate. Gain insights on the obstacles veterans face entering the corporate world, and how leaders can support their transition. Expect straight talk on misconceptions of military service, and why veterans make invaluable additions to your team. You’ll come away with actionable tips to aid your own career growth.

R.C. Johnson is an accomplished engineering leader skilled at rapidly building and scaling innovative products that drive business success. At Indeed, he created an internal “venture capital” model that resulted in over 60 concurrent innovative projects and 9-figure revenue wins. R.C. excels at aligning engineering with business goals, launching products users value, and coaching teams to high performance. With his blend of startup agility and success leading large engineering orgs, he is talented at guiding engineering teams to deliver innovative products that provide real business impact.

R.C. Johnson: How to Incubate a Multitude of Ideas for Maximum Business Impact

In this episode, host Phil Howard interviews R.C. Johnson, former head of engineering innovation at Indeed, about how they built an internal “venture capital” model to rapidly test innovative ideas. R.C. explains strategies including cross-functional teams, ruthless prioritization, and focusing on customer value that enabled Indeed to incubate and scale multiple innovations efficiently. Tune in and learn how to embrace innovation like a startup while leveraging assets of an established business.

Benny Jones is an accomplished IT executive and technologist with over 20 years of experience. Currently Vice President of Technology at Huddle 3 Group, Benny provides IT leadership across a portfolio of companies specializing in software, HR, consulting and recruiting. His comprehensive expertise spans infrastructure, security, business continuity, cloud platforms and more. Earlier in his career, Benny spearheaded major Y2K remediation efforts at organizations across industries. He holds a degree in Mathematics and continues to pursue his lifelong passion for technology and solving problems.

Inside the Mind of an IT Leader: A Conversation with Benny Jones

Join us for an illuminating discussion with Benny Jones, Vice President of Technology at Huddle 3 Group. Benny brings over two decades of diverse IT experience and shares insights on leading enterprise IT strategy. Learn his perspectives on security, business continuity, lean IT methodologies, end user training, and more. Discover how Benny guides IT decisions across Huddle’s portfolio of companies. Gain actionable tips for optimizing IT operations and preparing for the future of tech convergence. Don’t miss this lively chat filled with practical wisdom.

Jace Randolph is a seasoned IT security professional with over 15 years of experience spanning various industries. After an unethical start as a black hat hacker, he now leverages his expertise in ethical hacking and social engineering to strengthen security for businesses. Jace is currently the Director of IT at Western Steel Buildings.

Securing Your Business in an Increasingly Connected World with Jace Randolph

Protecting company data is more challenging than ever with the proliferation of personal devices in the workplace. In this episode, Michael Moore speaks with IT security expert Jace Randolph about ethical hacking, social engineering, and the security vulnerabilities introduced by the shift to USB-C. They explore the ethical gray areas around exposing system weaknesses to improve security, securing personal devices used for work, and the need for more robust security standards. You will learn key strategies and mindsets to secure their business data in an increasingly interconnected digital world.

With over 20 years of experience, Chris Shumaker is an IT leader focused on strategy, security, and delivering value. He began his tech career after pivoting from marine science research, proving his ability to adapt and chart new courses. He has led IT teams, managed high-profile projects, and overcome major crises like ransomware attacks. Chris believes in taking a big picture approach to tech leadership and constantly evolving his skill set. He is passionate about community involvement and serves on several nonprofit boards.

Navigating the Waters of IT with Marine Scientist Turned Tech Leader Chris Shumaker

In this episode, host Mike Kelley talks with IT leader Chris Shumaker about his unique career journey from marine science to directing IT strategy and teams. They discuss the importance of disaster recovery testing, taking a holistic approach to technology, and being a community-focused IT leader. Chris also shares his insights on emerging technologies like AI and thoughts on continuously developing new skill sets. Tune in to hear key lessons on leading IT teams, overcoming challenges, and always looking for ways to maximize value.

Jacob Scagliotti is the Director of IT at Don Chaplin Equipment Company. With over 25 years of experience in the IT industry, Jacob has worn many hats from help desk technician to operations manager. He has a passion for technology and efficiency, seeking to streamline processes through automation and optimization. Though his career has taken him from New Mexico to California, Jacob remains down-to-earth, relying on hard work and relationship building to achieve success.

How Jacob Scagliotti Went from Desktop Support to Director of IT

Join us as we sit down with IT pro Jacob Scagliotti to discuss his 25+ year career journey, from starting out in desktop support to his current role as Director of IT. Jacob shares the challenges he faced, lessons learned, and keys to advancing up the IT ladder. Learn how he overcame obstacles like not having a college degree and gain insight into transitioning from individual contributor to management. Discover tips for gaining visibility and selling your IT vision to executives. Whether you’re looking to get off the help desk or become a CIO, Jacob’s advice will resonate.

Rick Nolan is the Director of IT at United Structural Systems, overseeing technology strategy and infrastructure. With over 20 years of experience spanning engineering, infrastructure architecture, and leadership roles, Rick provides valuable insights into infrastructure’s evolution. His career began in Dell’s technical support program, equipping him with strong foundations in troubleshooting. Rick continues leading infrastructure modernization initiatives, while developing IT teams and planning for the future needs of the business.

The Past, Present and Future of Enterprise Infrastructure with Rick Nolan

In this episode, we dive into the transformation of IT infrastructure over the past couple of decades with infrastructure expert Rick Nolan. We explore how infrastructure has evolved from physical servers and hardware to virtual machines and the cloud. Rick provides insights into major shifts like the rise of Active Directory, virtualization, hyperconverged infrastructure, and SaaS models. We also discuss the cultural and workforce impacts of new infrastructure models and what the future may hold. Tune in for a thoughtful dialogue on infrastructure’s journey and where it’s headed next according to those on the frontlines architecting it.

Richard Lowe Jr. is an experienced IT professional turned ghostwriter and book coach. After over 30 years leading IT teams, Richard made an unexpected career change, driven by his desire to pursue writing and help others bring their stories to life. He has ghostwritten over 60 books across diverse genres and takes pride in capturing clients’ unique voices. Richard continues to leverage his tech expertise through services like LinkedIn profile optimization. His own career journey proves it’s never too late to reinvent yourself.

From IT Leader to Storyteller: How Richard Lowe Jr. Found His Passion as The Writing King

Join veteran IT professional turned ghostwriter Richard Lowe Jr. as he recounts his diverse career journey, from leading tech teams to pursuing photography and writing. Richard provides insights on overcoming barriers, finding your passion, leveraging technology, and turning your ideas into engaging stories. Get inspired by Richard’s willingness to reinvent himself and take risks to align work with his interests.

Andrew Landers’ passion for technology started early and led to a degree in computer networking. His 6+ years refining technical skills across education, enterprise, medical, construction, and automotive sectors provided diverse business knowledge. As IT Manager at Speer Mechanical since 2023, Andrew is the sole IT representative for 250 users. With a growth mindset and calm demeanor focused on communication and understanding needs, he excels at building relationships and transforming chaotic scenarios into successes as an IT leader.

Keep Calm and Communicate: Andrew Landers on Being an Effective IT Leader

Join host Mike Kelley and Andrew Landers, Director of IT at Spear Mechanical, for an insightful discussion into thriving in the world of IT. Learn Andrew’s top tips for effective communication, planning ahead, teaching users, and staying calm under pressure. With over a decade of diverse IT experience, Andrew provides hard-won advice for managing projects, relating to coworkers, and keeping perspective. Tune in to pick up practical skills that will transform you into a savvy IT leader able to turn chaotic scenarios into big successes.

As Director of IT at UCW Logistics, Dylan leverages over 5 years of experience in IT management, disaster recovery, and capacity planning to oversee the company’s technological strategy and digital transformation. With degrees in IT and supply chain management, as well as multiple certifications, Dylan is passionate about implementing infrastructure, systems, and processes that drive optimization, deliver value, and solve problems. He thrives on staying updated on emerging tech trends and skills that can enhance operations, the customer experience, and business growth for UCW Logistics.

Dylan Sluder on Automating Logistics with AI

How can today’s logistics leaders leverage AI, automation, and other emerging technologies to optimize their supply chain operations? Tune in as host Michael interviews Dylan Sluder, Director of IT at UCW Logistics, to explore this pressing question. Together, they discuss key innovations like transportation management systems, digital freight matching, IoT sensors, and automated trucks that are transforming logistics. Gain valuable insights on how these technologies are revolutionizing delivery tracking, freight sourcing, shipment visibility, and more to streamline supply chains like never before. You’ll also hear Dylan’s perspectives on upholding ethics and accountability through industry partnerships as adoption of these new solutions accelerates. If you’re an IT executive or manager looking to digitally optimize your logistics capabilities, you won’t want to miss this exciting episode!

With over 15 years of experience, Joe Willis is skilled at guiding organizations through growth and change. He has extensive expertise directing international infrastructure expansion, managing complex ERP systems, and leading cross-functional teams through major projects. Joe leverages technology to drive business efficiency and growth. His strength lies in partnering with leadership to align IT solutions to strategic goals through clear communication, relationship building, and a focus on delivering value. He thrives on overcoming challenges to transform operations.

How Joe Willis Navigated the Highs and Lows of Building Manufacturing IT Empires

What hard-won lessons did one IT veteran learn from navigating diverse industries and global expansion challenges over decades in the field? Tune in as Joe Willis shares his experiences tackling multifaceted EDI implementation projects and scaling infrastructure on an international scale with host Mike Kelley. You’ll discover proven strategies for overcoming hurdles like satisfying non-native partners and adapting to shifts within growing organizations. Apply these invaluable insights to your own career advancement, no matter which phase of professional evolution you’re in.

A decorated veteran and accomplished IT executive, Shawn Hardee brings decades of experience transforming complex operations through principled leadership. Having served over 20 years in the United States Air Force, Hardee held numerous roles overseeing global technology missions and teams of up to 140 personnel. Now retired from active duty, he leads all IT functions for a multifaceted healthcare organization, guiding strategic initiatives that enhance patient care. With a record of success managing complex projects, budgets and teams across both public and private sectors, Hardee offers valuable insights on driving organizational success through disciplined execution and developing high-performing staff.

From Combat Cameras to IT Director: Shawn Hardee’s Unexpected Career Path

Mike sits down with veteran Shawn Hardee to get the inside story of his unpredictable 20-year ride in the Air Force, spanning roles from combat camera maintenance to network technician. You’ll hear firsthand accounts of Shawn’s little-known missions and pick up hard-earned strategies for navigating changing career paths, as he recounts his recent transition to Director of IT in the healthcare industry. Prepare to gain proven tactics for taking risks and surviving your own cross-country journey from this adventurous military vet.

An award-winning author and influential design leader, Corey Glickman serves as an expert advisor to organizations like the World Economic Forum and holds faculty positions at institutions including Singularity University. Glickman’s acclaimed book “Practical Sustainability” offers insights on sustainability through circular economies and design. With extensive experience driving growth through innovation and ESG, he provides unique perspectives on melding purpose and profit.

An Unfiltered Look at Disruption: Corey Glickman on Challenging Industry Norms

In this thought-provoking discussion, IT leader and author Corey Glickman pulls no punches in critiquing entrenched industry structures and norms. Get an unfiltered look at Glickman’s vision for revolutionizing fields like healthcare, logistics and green technology through innovation and disruption. Covering topics ranging from blockchain and AI to workspace trends, this episode challenges assumptions and inspires new ways of thinking about incumbent systems and future opportunities.

John Massie is an accomplished IT leader with over 20 years of experience. Currently serving as IT Director at Journey Group, he previously held director roles overseeing operations for companies in multiple industries. An expert in infrastructure, security and process improvement, John has implemented solutions to assess needs, increase efficiency and optimize service delivery. He brings a well-rounded perspective across sectors and focuses on meaningful impact through strategic and innovative technology applications.

From Printers to the Cloud: John Massie’s Colorful Career Navigating Ever-Changing IT Landscapes.

In this episode, tech strategy expert John Massie opens up about his eclectic career journey, offering a rare look inside his diverse experiences spanning industries and roles. Discover pivotal moments from John’s travels navigating wave after wave of technological change. Be prepared to learn how embracing new business domains and cultivating crucial soft skills empowered John to flourish no matter the environment.

With over 40 years of experience, Craig Hatmaker is a results-driven IT professional skilled in optimizing technology investments. He has held director roles at global companies like Smithfield Foods and Canon. Now retired, Craig remains passionate about helping organizations solve business challenges through strategic solutions like his pioneering 5G methodology for component-based Excel modeling. His expertise lies in creatively addressing stakeholder needs to gain approval for initiatives.

The Secret Excel Skills That Landed Craig Hatmaker Dream Jobs and Big Budget Approvals

Have you ever wondered what skills IT leaders need to get their high-priority projects approved?

In this engaging conversation, retired IT director Craig Hatmaker reveals how he leveraged little-known Excel abilities to land dream jobs and gain executive trust.

Craig discusses how relationships, business cases and timing are crucial, but an advanced understanding of Excel allowed him to regularly solve problems and spotlight opportunities. Learn Craig’s formula for becoming seen as a solution provider rather than just a cost center, and ensuring your initiatives always address the real concerns of decision-makers.

David Caicedo is a tech sales leader with 15+ years of experience driving digital transformation and cloud adoption at major companies. He specializes in building strategic partnerships and delivering innovative solutions for healthcare and life sciences organizations. David has held various sales and account management roles and is currently a Strategic Business Manager at AWS.

Inside Healthcare IT Challenges with David Caicedo

Join us for an insightful episode as we delve into the world of AWS certifications and their impact on career opportunities in the tech industry. Our special guest, David Caicedo, a strategic business manager at Amazon Web Services, shares his expertise on the importance of technology knowledge and skills in today’s job market.

We discuss the benefits of obtaining AWS certifications, including the potential for career advancement and the value it can bring to mid-market businesses. We also explore the challenges and successes of working for large companies, and how technological advancements in healthcare are changing the game.

Rick Schwab is a distinguished professional in the IT and cybersecurity industry, with a rich history in managing complex ransomware attacks and identifying banking fraud. His career trajectory led him to a prominent role as the Director of IT at Cast Nylons Limited (CNL), a major producer of cast nylon in North America, overseeing managed services and infrastructure. Schwab’s vision extends beyond his current role, as he aspires to mentor the next wave of IT talent, utilizing his expansive technical knowledge and leadership acumen to foster their development in this dynamic field.

Securing the Future: Rick Schwab on Cybersecurity Leadership and Mentoring the Next Tech Generation

Join Rick Schwab, seasoned IT and cybersecurity expert and current Director of IT at Cast Nylons, as he imparts invaluable insights on cybersecurity, IT infrastructure, and leadership. Dive into discussions on modern cyber threats, ransomware, team efficiency, and compliance. With a mix of humour, passion, and vision, Schwab contrasts entrepreneurial and corporate experiences, recalls the early days of computing, and shares his aspirations to mentor future IT talent. This engaging episode offers fresh perspectives on navigating and shaping the IT landscape.

Jeremiah Ginn is a father, teacher, engineer, architect, author, advocate, and veteran focused on investing in others. He leads SDN evangelism across Fortune 500 companies. His 25 year tech career has spanned SD-WAN, SASE, NFV, multi-tenant cloud, and network infrastructure. He is an IEEE member contributing to SDN, SD-WAN, and SASE standards. As a cybersecurity evangelist at Acuative, he drives innovation to scale their XDR and cyber risk control offerings that reduce insurance costs by 70%.

If you’re routing, you fail with Jeremiah Ginn

We discuss cyber challenges with guest Jeremiah. Drawing from over 3,000 customers, Jeremiah explores SD-WAN problems. We tap into connectivity hurdles to clouds and data centers. Stressing SASE’s security integration, Jeremiah emphasizes perspective from specialists over reports. His hands-on experience uncovers customer issues and learning through criticism. We unlock lessons from Jeremiah’s interactions for navigating security obstacles.

As a CIO and IT strategist, Niel Nickolaisen has over 25 years driving digital transformation. He has led major initiatives at Western Governors University and other organizations. Currently VP of IT Strategy at Utah State focused on governance and next-gen infrastructure. Known for analytical thinking and mentoring CIOs. Holds an MS in MIS and graduated MIT’s Sloan CIO program. With his track record aligning technology and business goals, Niel is a high-impact IT leader.

Niel Nickolaisen: From IT Micromanager to Influential Leader

Niel Nickolaisen discusses workplace culture, overcoming limitations, leadership journey from micromanager to trust-based, operational excellence for credibility, agile methods, customer service skills. Emphasizes self-awareness, learning from mistakes, treating people well, and adapting to the future of technology. Concludes by reflecting on opportunities, expressing gratitude, and emphasizing forward-looking mindset. Covers range of leadership insights from creating culture to regaining credibility.

As CTO and product leader, Mike Yeh draws on 15+ years optimizing enterprise tech and cloud systems to help health tech and supply chain companies achieve 7-figure growth. With expertise across areas like omnichannel commerce, cybersecurity, and data analytics, Mike is focused on driving value through technology transformation. He leverages his  expertise in areas like cloud, data, and cybersecurity to help health tech and supply chain companies unlock 7-figure growth.

The AI Takeover: How Mike Yeh Says It’s Transforming IT and Content

Product leader Mike Yeh explores AI’s transformative impact on IT and content creation. From revenue acceleration to workplace dynamics in sexual health, this episode covers AI’s rapid takeover and the tools needed to harness its power. Curious about AI’s role can enhance efficiency and how IT pros can drive success through business collaboration ? Join us for an exciting look at AI’s potential to drive growth.

Edward Chenard is an experienced AI and data leadership expert, currently serving as Head of Data and Analytics at Shipwell. Specializing in building industry-specific AI, Edward created the first logistics language model and data engineering team at Shipwell. An MBA holder, he has also led innovative teams at Target, reducing ad spend by $50M while improving engagement. Edward has expertise in multiple industries thanks to roles spanning logistics, retail, and more.

Decoding the Hype: The Fight to Focus AI on What Matters with Edward Chenard

In this episode, Edward Chenard explores the potential impact of AI on industries, emphasizing practical use cases, and discussing logistics industry challenges, ethics, and data usage. He also delves into generative agents, personalized diets, optimizing business processes, retail communication, and shaping the future of AI.

Douglas Pierre O’Knightly is an Air Force veteran and lifelong gamer who brings creative solutions to high-value enterprises as a cybersecurity expert. His varied 20-year IT career includes starting businesses, designing games, and pioneering communications in war zones. Douglas loves solving complex tech problems with simple, efficient designs that minimize waste. With a passion for emerging tech, Douglas helps companies prep for cybersecurity regulations.

Nerding Out on Cybersecurity with Douglas Pierre O’Knightly

Join cybersecurity expert Douglas Pierre O’Knightly for a fascinating discussion covering his passion for Dungeons and Dragons and lessons learned from detecting a network breach while in the Air Force. He also shares insights into entering the cybersecurity field, handling emerging issues like ransomware attacks, and adopting the right mindset to make meaningful contributions in this rapidly evolving space.

Keith R. Worfolk is an Innovative CTO, Transformative CIO, and Growth VP with expertise in product software, mobile, cloud engineering, architecture, big data pipeline, analytics, AI/ML, and cybersecurity/CISO. He currently is the Sr. Director of IT and Cloud Strategy at Wavestone. He has extensive experience in creating and executing enterprise IT solutions, software, and cybersecurity programs. He is an author, speaker, and board advisor on IT strategy and cybersecurity.

Keith R. Worfolk: The cloud is different, it’s just too expensive

Tech veteran Keith Worfolk explores the evolution of technology from floppy disks to cloud migration. We delve into the common pitfalls in cloud migration, the right approach, and how mentorship impacts professional growth. Keith shares his journey from a developer to a leader, enriched by an MBA program and international consulting career. We wrap up discussing opportunities in the cloud sector, emphasizing the importance of certifications and skill transferability.

Industry expert Brett Settles, serving as CTO and key advisor at PENTA ENGINEERING CORPORATION, wields a 20-year career marked by tech innovation. Brett’s focus on emerging tech and data utilization bolsters the performance across design, fabrication, and construction spheres. His resume includes the successful introduction of 3D BIM and reality capture tech at companies such as Revizto and Hagerman & Company. With a broad array of software certifications, Brett exhibits deep skills in BIM, managerial roles, and construction technology.

Brett Settles: Tech-Driven Change in Construction

Brett Settles leads us from his early days in drafting to his current position spearheading the BIM industry. Brett offers a unique perspective on the ever-changing landscape of construction, emphasizing the crucial role of 3D designs and BIM. He confronts the complex task of integrating technology in construction, underlining the necessity of communication and data. Additionally, Brett shares his take on emerging tech developments and the subtle human elements in technology implementation.

Michael Noe is a highly seasoned IT professional with over four decades of diverse experience across various sectors. He currently serves as the Director of Information Technology at SERVA Group, and previously held significant roles at EnTrans International LLC and Goldleaf Plastics. With a background spanning network administration, IT consulting, and managing technical services, he brings profound insights from the IT world. A proud veteran, Michael also served in the United States Naval Reserve, showcasing his leadership abilities and dedication to service.

Michael Noe: challenges of building an IT department from scratch

Our special guest Michael Noe delves into the complexities of building an IT department from scratch, discusses the implications of outdated systems, and forecasts the future of AI. Tune in to gain insights from Michael’s extensive industry experience and be part of our discussion on the ever-evolving technological landscape. Don’t miss this enlightening journey!

James Ronyak, with almost four decades of experience, holds pivotal roles as VP of Technology at Mercatus Center, Managing Director at Institute of Humane Studies, and Chief Information Security Officer. His rich expertise encompasses project management, network infrastructure, systems administration, programming, and security. As an innovative, detail-oriented IT executive, Ronyak’s diverse skills and effective solutions make him a key asset in the IT industry.

Climbing to Success in IT: Reflections from James Ronyak

Join James Ronyak in this episode to learn about the importance of continuous learning and growth in IT management. He emphasizes effective communication, collaboration, and subject matter expertise, and encourages prioritizing long-term solutions and seeking out mentors. Jim offers valuable insights into managing multiple silos and projects, making this a must-listen for anyone interested in improving their management skills in IT.

Dana Majid works at PCE Inc. and has a second-degree connection with the company. He graduated from the University of Nebraska-Lincoln in the Lincoln, Nebraska Metropolitan Area. He is a determined IT professional passionate about growth and overcoming challenges. He embraces opportunities, stays updated with technology, and believes in personal excellence.

Navigating the IT Landscape: Expert Advice from Dana Majid

In this episode, Dana Majid, the IT Manager at PCE Inc, discusses his experience and insights in the IT field. Dana emphasizes continuous learning, the value of networking, and the importance of attitude and willingness to learn, while exploring the role of certifications, understanding technology, and problem-solving mindset. This conversation provides valuable advice for succeeding in the IT industry.

With a background in telecom technology and extensive experience in managing PBX systems, Darin Ward brings expertise in navigating the challenges of the industry. From discussing security awareness to highlighting the potential benefits of telecom advancements, Darin offers valuable insights into optimizing operations and leveraging modern solutions for improved efficiency.

Optimizing Your Legacy Telecom with Darin Ward: Consolidating Systems, Cutting Costs, and Enabling the Business

In this episode, Darin Ward discusses how organizations can modernize aging telecommunications infrastructure to improve efficiency and reduce costs. Transitioning to cloud-based systems introduces challenges related to connectivity, redundancy and lost features. The conversation highlights strategies for balancing the transitions risks and rewards when modernizing telecommunications systems.

Adam Nold is the IT Manager at inDinero, an accounting software and services company founded in 2009 which had no internal IT until he joined. Throughout his career, he has controlled his own trajectory by taking it upon himself to look for roles with sufficient growth and earnings potential.

What Adam Nold Has Learned from Working in So Many IT Environments

Adam became very interested in computers from a young age, making IT a natural career path for him. Adam tells in today’s episode us about how he accumulated lots of experience across industries before starting his current role. These opportunities allowed him to become well-versed in many areas across IT, which led him down the path of landing in IT leadership.

John Hust is the Director of IT at Specialty Dental Brands. His career in IT initially started off with temporary telecom work in the 90s, but it truly became his career when he joined the Air Force. He would go on to gain more experience, eventually moving into leadership positions in IT.

Influencing in All Directions of Your Organization with John Hust

In this episode, John shares more about the trajectory of his career and what helped him build relationships and influence people. His latest role with Specialty Dental Brands has been exciting, as it’s been an opportunity for John to take part in building something from the ground up. The company has just recently been getting out “start-up mode.”

Barry Goldstrom is an experienced and esteemed IT professional with a broad career in various IT roles across the United States. With a career spanning over two decades, his vast experience in the Information Technology field offers deep insights into numerous aspects of IT management and implementation. Presently, Barry is the Information Technology Administrator at Küster North America.

The most valuable skills for IT leaders: Insights from Barry Goldstrom

In this episode, Barry Goldstrom, Chief Information Officer in Michigan, delivers practical advice for IT professionals, narrates his IT horror stories, underscores the importance of people skills an, and discusses strategies for balancing priorities. He also shares his unique experiences in Detroit’s evolution, performance-based pay, substantial telecom savings, his newfound hobby of woodworking, and his memorable days of data processing in the Navy.

George Horta is the Vice President Information Technology at ACS Industries. He is responsible for managing, leading, and cultivating a team that operates internationally. In George’s work, he focuses on the people and the process. The technology comes when those pieces are properly in place.

Why George Horta Focuses on People and Process Before Technology

George emphasizes the importance of being able to clearly communicate the value of IT in words other teams within the business can understand, as he explains in today’s episode. This increases the likelihood of buy-in and allows you to implement changes that could significantly improve processes within the business.

Kennie Rotunda is the Vice President of IT & Business Change Management at Loenbro, a construction company that provides a single-source solution for a full range of industries. From his early days as a professional artist to his extensive 20+ years experience in IT management and project delivery, Kennie brings a unique perspective to drive innovation and deliver impactful solutions.

Kennie Rotunda: Bridging the Gap Between Business and Technology

In this episode, Kennie Rotunda shares his early tech encounters, leadership path, and the challenges of isolated problem-solving. He discusses Agile’s pros and cons in project management, explores conspiracy theories, and recalls a time before the internet and TV. Emphasizing the crucial role of communication and trust in IT-business relationships, Kennie also discusses intranets’ unifying function and the significance of understanding business relationship management.

James Alvis is the IT Manager at The Trevino Group. He was brought into the company with the mission of transitioning them from utilizing a management service provider to building their IT department internally. So far, their progress, led by James, has been very successful.

How James Alvis Has Helped Cut Ties With an MSP

James was interested in IT from a young age. When he walked into the US Army Recruitment Office, he was adamant he would only enlist for a position in IT. After a little back and forth, they were able to make that happen. His unique experiences of working in the military shaped the IT manager he is today, as we hear all about in this episode.

Michael Faucher is the Director of Information Technology for Columbia Center for Translational Immunology. Interestingly, Michael actually started his professional trajectory as a journalist, but in his 20s, he shifted his focus toward technology and systems architecture.

Michael Faucher Explains the Constant Theft Attempts of Personal Health Information

In this episode, Michael shares more about his transition into his current IT career. He also discusses what makes his work especially unique, emphasizing the importance of protecting personal health information. He also shares why he has implemented an extensive IT orientation with everyone that comes aboard, regardless of their experience.

Tony Hart is the Director of Information Technology at Essentium. The organization manufactures 3D printers, including the plastic filaments that go along with them. Essentium also does contract work for the Department of Defense.

How Business Project Management Helps IT Leaders with Tony Hart

Tony is passionate about business process management and emphasizes digging deeper when solving a problem, as we hear in this episode. Instead of jumping into a solution, work to understand the person’s underlying goal. By asking deeper questions, you can ensure they can actually meet that goal. Next, by teaching others how you came to your solution, you can ensure you aren’t a bottleneck in the business nor a constraint to your own growth.

Matt Huffman, AKA Huff, is the Information Technology Manager at Reinders Inc. Matt wasn’t always drawn to computers. In fact, in his younger years his only experience was with Number Munchers and Oregon Trail. He even attended school to become a firefighter. That aside, he eventually found a great fit for his personality by getting into the IT field.

Why Mentoring in IT is So Important with Matt Huffman

Matt discusses the way he approaches his work and shares why mentorship is so important to him. He also discusses his views on AI, managing security risks, and his view on the future of IT. We’ll also hear about why he’d like to see that preconception of the future change from its current form.

Doug Start is the Director of Information Technology for the City of Grand Rapids, Michigan. After graduating with a bachelor’s degree in business education, Doug pursued a career as a teacher. Eventually, he would start teaching himself the skills that would transition him into the IT department.

How Municipal Government IT Operates with Doug Start

Doug is passionate about mentorship and collaboration. To him, every business is a relationship business. Today we’ll hear Doug share his insights on the unique aspects of working for the government, the great changes they’ve been implementing, and how they manage budget restrictions. We also hear about the transformation he helped lead in order to scale effectively.

Joshua Stewart is the Director of IT at 1888 Industrial Services, an oil and gas company. While Josh didn’t grow up feeling like a computer nerd, he became interested in computers out of sheer circumstance after he gained access to pieces of computers through his mom’s banking career.

How the Oil and Gas Industry is Finally Catching Up in IT with Joshua Stewart

In today’s episode, Josh shares the journey he took from the beginning of his career to the role he’s in now. He also explains his perspective on leadership and client service, and later discusses his interests outside of IT.

Matthew B. Parks Sr. is the Vice President of Information Technology and Security at the Pace Center for Girls. He’s been working for this non-profit organization for over ten years, and has been involved with IT since 1995. Additionally, he is an IT consultant, instructor, and presenter.

How Can IT Leaders Prepare for What’s to Come with AI? Matthew B. Parks Sr. Tells Us

As a leader, Matthew is passionate about bringing diversity into IT. He believes that bringing people of different backgrounds together for a common cause allows you to leverage the wisdom of the group. We hear about his views on AI, including where it started to where it’s going. He shares the current flaws in our utilization of AI, how the next levels of technology will influence our children, along with the importance of preparing them for it.

Ryan Lee is the Director of IT at E.W. Wylie. Ryan knew at a young age that IT was the right path for him, and today there are about 400 team members under his sphere of influence in the transportation industry.

Ryan Lee Explains How He Fills IT Roles

Ryan shares his background and what led him to be in the role he occupies now. He also gets into his approach to problem solving and how he navigates difficulties in his own work as well as with his team. He later shares his insight on how he stays up-to-date with the latest in technology and his trick for dealing with silos.

Michael Hanna-Butros Meyering is the Director of Information Systems and Technology for ZLINE Kitchen and Bath. He has a very interesting background that brought him to his current position, from biochemistry, to marketing, to working at Apple, and then founding his own multimedia company.

How to Get Your Team to Buy In to Change with Michael Hanna-Butros Meyering

In today’s episode, Michael shares more about his previous education and work experiences, as well as how this has positively contributed to the work he’s doing now. He also discusses the importance of pushing for change and the best way to navigate it. Later, he’ll share tips for managing projects and increasing buy-in from team members.

Anthony Darden is the Vice President of Information Technology at Protective Industries. Anthony is well-versed in CRMs, Warehouse Management Systems (WMS), board-level management, and global talent development. In addition to being responsible for the technology at Protective Industries, Anthony is also part of their strategy team.

Why the Cloud Isn’t for Everyone with Anthony Darden

During the episode, Anthony shares his wisdom about the benefits and potential pitfalls of using the cloud, best practices for cybersecurity, and his passion for seeing IT teams as part of the business as opposed to just a support for it. He also talks about what he sees happening in IT over the next few years.

Matthew Dawson is the Senior Director of IT at a biopharma company in the Dallas area. The biopharma space is uniquely different from his past experiences, especially because there is a lot of compliance. They have much more to deal with in terms of government processes and regulations.

What Makes Biopharma IT So Unique with Matthew Dawson

Matthew is a seasoned IT leader with a track record of successfully building teams that deliver solutions to enable the business. Even after decades working in this field, he still finds IT work interesting—especially in the biopharma industry where cybersecurity is of the utmost importance.

David Stevens is the Vice President of Information Technology at TIE Industrial just outside of Nashville, Tennessee. David began his career as a programmer in 1994 before working his way up through the ranks to his current position. After over 20 years in the industry, David has learned how to lead and get the best out of his team.

David Stevens Reveals The One Skill You Need to Have to Move Up in IT

Today’s conversation will have you hear David discuss going from a simple programmer to VP of IT, how to find a job that is right for you, and maintaining a work/life balance that works for everyone.

Rob Carson is the Founder and CEO of Semper Sec. His company is a cybersecurity consulting firm that helps small to mid-sized businesses build security programs and navigate compliance to maintain competitive advantage. Before joining the IT industry in 2012, Rob was a military man and a member of the United States Marine Corps where he was an Infantry Officer and High-Risk Training Manager.

Prioritizing Your Approach to Cybersecurity with Rob Carson

Rob discusses how to make cybersecurity relatable to companies, creating a personalized and prioritized approach to security, and the problem with the overabundance of information in the cybersecurity space. He also tells us how Semper Sec demystifies the process of compliance for companies.

Rob Glass is the CEO of Computer Systems Plus Inc. The company was started by his father 38 years ago, and operates as an MSP (managed service provider) for mostly small-to-medium-sized businesses. He has served over 140 businesses in the greater Knoxville, TN area, and his team currently consists of 16 other processionals. Being around his father caused Rob to get into IT from an early age.

Rob Glass Explains What It’s Like to Be an MSP

Today, Rob focuses on meeting the needs of his clients and keeping up to date with the ever-changing IT landscape. We’ll hear about what it is that an MSP actually does, along why cybersecurity is both necessary and a headache for smaller businesses.

Mike Solverud has nearly 20 years of experience in the IT industry, amassing an abundance of knowledge in security, disaster recovery, and complex infrastructure solutions. Mike has run his own company, taken the role of Systems Administrator, managed projects, and is now Senior Director of IT in his current position. Mike has a hands-on approach to technology and is always willing to learn new things to improve his knowledge.

How to Measure the Success of IT Projects with Mike Solverud

Check out today’s episode as Mike covers the importance of acknowledging and learning from failures, digging down into the granular level of project management, and how to measure the success of projects and your team.

Jim Smith is the Information Technology Security Specialist at Decisely, a company that offers HR services to brokers and small businesses. Jim has worked in IT for the last 15 years, ranging from Customer Service Specialist, to QA Tester, to Technical Engineer in his current role at Decisely. Jim also has a Bachelor of Science in Cybersecurity from Kennesaw State University and is a certified Harley Davidson Factory Technician.

What Should Be in Your Security Policy with Jim Smith

Jim is going to explain why security needs to focus on people over tech, why we need to treat people in the service industry better to solve customer service issues, and what every good security policy requires to be effective.

Adam Lopez is the Vice President of Information Technology at Goodwill South Nevada. He has been in the IT industry for over 20 years and is no stranger to running things as a business owner. This combination of skills allows him to communicate at the employee level along with the C-suite executives. Adam has a B.A.S.c in Hotel Administration with a concentration in Casino Management, as well as an MBA from Western Governors University in Information Technology Administration and Management.

How Non-Profit IT Operates with Adam Lopez

Listen to today’s episode to hear Adam discuss the unique challenges of IT in the non-profit sector, why it’s essential to let new IT workers experience different aspects of IT, and keeping your people excited to work.

Mark File is the Director of IT at Gecko Robotics. He has been in IT for 20 years and joined Gecko Robotics about a year ago. From consultant and technician to sys admin and UNIX admin, Mark has worked his way up through the industry to become IT Director and has learned so many things along the way.

How Mark File Enables His Entire Company

Today, Mark tells us about the difficulties of cyber security, why it should be separate from the IT department, and why organizational culture is so important. He’ll also explain how to be an enabler for your team, co-workers, and company.

Stan Meshkov is the CEO and Founder of Umbrella IT Group. Stan has a long history of founding IT companies, along with companies that provide tools and platforms for the industry. Umbrella IT Group has been up and running for 13 years and is a top web and mobile app development company. Stan has a proven track record in project management, marketing strategy, and leadership. He has a bachelor’s degree in Finance and Management and an MBA from the Moscow School of Management.

Stan Meshkov on Why IT Outsourcing is Becoming Even More Common

Today, Stan discusses the advantages and disadvantages of being an outsource work-based company, how to find the best people to hire and what makes Umbrella IT stand out against other companies doing the same thing.

Christian Scott is the Senior IT Manager at New Directions Behavioral Health. With 25 years of experience in IT, Christian has become well-versed in project management, team building, and change management. He has a Bachelor of Science in Business and Technology Management, plus an MBA in Business Administration and Project Management.

Christian Scott Answers Why Some Clinics Don’t Have Wi-Fi and Other Healthcare Conundrums

On today’s show, Christian discusses EAP programs and how they have grown in use in the last few years. He also gets into the regulatory obstacles working in healthcare and how understanding people will make you a better project manager.

Christian Haller is the Director of IT at Diamond C Trailers. He started in the automotive industry dealing with blueprints after initially studying architectural technology and construction management before transitioning to an entry-level networking job in 2009 for the Michigan Sugar Company. After working his way up in that role, after 11 years, Christian moved on to become a System Engineer for a short time before landing his current role at Diamond C Trailers.

Staying Ahead of the IT Curve with Christian Haller

Listen in to hear Christian’s thoughts on integration and infrastructure, getting ahead of the curve, training, fluidity, and learning from mistakes. We also hear about how the culture at Diamond C allows for easy communication with executives.

Robby Jakovljevic is a Director of IT. After a lengthy application process, he arrived in Canada as a refugee from the civil war in Yugoslavia in the mid-1990s. Having learned English through immersion, he went on to study computer programming in Toronto before making the move to California in 2009.

How Robby Jakovljevic Went From Refugee to Director of IT

Today we get to hear Robby talk about his journey from a civil war zone to Canada, how he learned English by immersion, the communication problems that plague IT departments, and how to show value in your job.

David Ftacnik is the Senior IT Manager with Reviver, a company working on providing digital car license plates across the country. David has over 20 years of experience in both large and small companies that have influenced change and compliance. Additionally, he has extensive experience with cloud-based operations and project management, as well as helping communicate the technological needs and necessities of a business to its employees.

Digital Car License Plates? IT Manager David Ftacnik Explains

Listen in as David discusses the problems that he’s run into surrounding compliance throughout his career, what it was like going from a 6,000-person company to a 35-person startup, and the benefits that can be seen from going serverless.

Praveen Malhotra is the Vice President of Information Technology at TCR2 Therapeutics Inc. He has amassed over 20 years of experience transforming information technology in life sciences and the technology industries. Praveen also served in increasing roles of responsibility focused on enterprise platforms, applications, and global business applications at GlaxoSmithKline (formerly Tesaro Therapeutics), Endurance International Group, Aspen Technologies, and Moster Worldwide. He received an M.S. in Computer Science from New Mexico State University and a B.Tech in Mechanical Engineering from C.R. State Engineering, India.

Praveen Malhotra Tells Us Why Dealing With Vendors is a Huge Part of Life Sciences IT

Praveen starts by talking about determining which vendors are useful to scientists at TCR2. Later, he discusses what makes digital transformation unique in the life sciences industry, what it takes to support treatment creation and what he sees coming in the future for technology in the space.

Joe Whalen is the Director of Information Technology at an electronics manufacturer in the DOD sector. With 30 years of experience in the industry, ranging from Radio Shack to his current position, Joe found himself falling into leadership early in his career. Of course, leadership is still a crucial part of what he does in his current role. Joe also hosts several podcasts with his family members in his spare time.

Director of IT Joe Whalen Takes a Break From Hosting His Own Podcasts to Be a Guest on Ours

Listen to the episode to hear Joe discuss his rise from working at Radio Shack to becoming Director of IT, the technicalities of mergers, and why you the desire to stay curious is a requirement for continuous growth in this field.

David Meltzer is the IT Director at Hickory Transportation. David joined the military out of college and, while enlisted, gained a wealth of IT and operational experience. After 19 years in the United States Air Force, David began tackling the world of IT head-on and has taken on various roles in various organizations. David has a Bachelor’s in Business Management and an MBA in Technology Management.

David Meltzer Teaches Us Effective Project Management in IT

How can change be successfully implemented in IT? David will give us the answer is the episode, while also discussing how to effectively project manage, all the components that make up a transition, and coping with a logistics business during a pandemic.

Sam Nafziger is the IT Manager at Gripple USA. Despite his initial interest in technology, Sam ended up studying business administration at college before realizing that there was a gap in the market to bring IT more into the business world and have them exist more cohesively. He has been working in IT and data analysis since 2016.  Sam achieved a Bachelor’s in Business Administration with a focus in Economics from Saint Louis University.

Why Your Company Needs Change with Sam Nafziger

During the discussion, Sam gets into how to drive the value of systems changes to employees, taking it upon yourself to learn new things, and the nuances of ERP and digital transformations.

Timothy Laudell Jackson is the Chief Information Officer at Diamond Offshore. Timothy has 30 years of experience in IT and 18 years of experience in leadership and management positions, having worked in the energy, insurance, and oil sectors just to name but a few. He graduated from Southern Illinois University with a Bachelor’s in Advanced Technical Studies and Computer Information Processing.

How Timothy Laudell Jackson Manages IT in the Oil Industry

In this episode, Timothy explains all about the fluctuating oil business, learning along the way and seeking out new things, along with why it’s so important to understand not only the business you are in, but also where it’s heading.

Carlos Jofre is the Executive Director of IT at BioTissue. Having worked in the industry for 30 years, Carlos is an expert in creating roadmaps for businesses to follow and flourish with. He has worked in everything from communications, to cruise liners, to life sciences, and has a wealth of programming skills that still excite him decades later. He graduated with a degree in Computer Science from Florida State University and an MBA in Business from Warrington College of Business.

Using IT to Enhance Quality of Life with Carlos Jofre

Today we get to hear Carlos explain just what it means to be in IT in the life sciences industry, how the projects that BioTissue is working on could help us live longer, and why he still loves to do his own coding and create solutions.

Drew Stone is the Director of IT and Data Security at True Velocity Ammunition. Coming from a farming background, Drew didn’t have a normal path to IT as a career. Instead, he ended up blending agriculture and IT before moving on to government work, then back to agriculture, before finding his way to True Velocity.

How Drew Stone Turned His Farming Background Into an IT Career

Today, we get to hear all about how and why agriculture technology is surprisingly bleeding edge, how the collection of data affects agriculture yields, and the innovations that Drew witnesses first-hand in ammunition technology.

Travis Pierce is the Director of Information Technology at Tillamook County Creamery Association. Starting as a PC Technician in 1997, Travis has worked his way up throughout his long career to land in this leadership role. He has honed his cross-functional leadership skills over time and is well known for his skills amongst his peers. Travis graduated with an MA in Business Administration from the University of Oregon.

Travis Pierce Tells Us Why Dairy IT is So Complex

Travis is going to delve into the unexpected complexities in the dairy business, the importance of having good people and being good to them, and what makes for a successful digital transformation.

Jose Garcia is currently working as IT Manager for Datamark. Jose has been in the industry for over 20 years and, in addition to IT, he has extensive experience with project management. He also has a background in electronics repairs and possesses a love of finding out how things tick.

Understanding the Bottom Line as an IT Professional with Jose Garcia

In this episode we get to hear Jose get into detail about his love of electronics and how they work, why you need to understand the bottom line of the business, and why it’s paramount to invest in education for your people.

Andrey Stryukov is CIO at CountBOX US and Information Technology Operations Manager at Lumen Property Management. A technology strategist and innovator with over 15 years of experience building products and managing end-to-end IT operations, Andrey is easily able to anticipate business needs.  With a hands-on approach and player-coach mentality, Andrey has built his career on collaboration.

How Andrey Stryukov Prevents Siloing of His IT Department

Listen in as Andrey discusses implementing effective digital transformation, the need for inter-departmental collaboration and breaking down silos, plus what the future could hold for the digital transformation process.

John Lay is Vice President of Information Technology with Camping World and Good Sam. Since the 80s, John has worked in a variety of roles and industries from cable TV, to ISPs, to his current role. Throughout his career, John’s focus has always been team building and change management. He gets to experience this every day in his current position.

How John Lay Has Built Teams Since Cable TV Was New

You’ll get to hear John discuss his long involvement in the IT space, why building teams is crucial, the ins and outs of communication along with its downfalls, and how to turn your negatives into positive motivators.

Mitch O’Dell is the Director of Information Technology at Shimmick Construction, working his way up from Computer Operator Lead. Starting off, Mitch was initially a military man and worked as a Computer Switching Systems Journeyman in the United States Air Force before returning to civilian life and continuing his IT career. Mitch also holds a master’s degree in Emergency Management from Arkansas University and a Bachelor’s in Business Administration from the University of Colorado Denver.

Why Mitch O’Dell Won’t Assign Jobs He’s Not Willing to Do Himself

Join Mitch as he discusses how the military ties into construction and IT, why it’s best to have a human connection in problem solving, and what it’s like being a jack of all trades.

Stuart Smith is the IT Director at Medtronic. Stuart has been working at Medtronic for 22 years, climbing the IT ladder from Principal IT Project Leader to IT Director of R&D and Quality Systems. Starting out in economics and languages, Stuart came to IT in an indirect way, but has been with the same company since the beginning. Not only has he been learning his trade, but also how to get the best from people.

Is Stuart Smith a Geek or a Nerd?

Stuart dives into the true job of the IT department in this episode, along with the difference between a nerd and a geek, the consumerization of IT, and how to help your department communicate to the business side of operations.

Chris Barnes is CTO of Operations and Strategic Services at Howard LLP. Howard LLP is a market leader in providing financial consulting, audit, assurance, tax, and IT consulting services to businesses across multiple industries. Though he didn’t get into computers until the late 1990s, with his first machine being a Zenith, this hasn’t held Chris back from success. He now has extensive experience with networking and bringing resources together.

Why Chris Barnes Always Asks if New Projects Align With the Firm’s Values

We’re going to hear Chris talk about the necessity of understanding the values of where you work, leading without fear, and letting go of the decisions of others. Before all of that, Chris tells us about how he broke into the industry when the dot com bubble crashed.

Joshua Clemons is the Director of Information Technology at Transhield Inc. He has worked in IT since 2007 and has held roles as a technical consultant, desktop support technician, and senior network administrator. Now, he holds the position of IT Director at his company.

Joshua Clemons Explains IT Security When Working With the Military

Listen to our conversation to hear Joshua discuss the intricacies of working with the military along with the extra precautions that must be taken, how to effectively gauge and implement KPIs, and what you can do as a team manager to increase effectiveness.

Roman Bulkiewicz is the Chief Information Officer with HumanN. He has been working in the IT industry for over 25 years and has extensive experience building, optimizing, and directing top-flight enterprise technology operations for domestic and international companies. Roman studied Psychology at the College of DuPage and Elmhurst University, and has experience working in a variety of industries under the IT umbrella.

When You Must Avoid Technical IT Terms with Roman Bulkiewicz

Listen in as Roman discusses his long history in the IT sector, the importance of being a leader over being a boss, technology advances, and why he loves being a hands-on CIO.

Today’s guest is Larry Hack, Chief Technology Officer at CPAP.com. Currently based in Cypress, Texas, Larry has been in technology for over 30 years and has worked in the manufacturing, banking, mortgage, ecommerce, logistics, and medical equipment fields. In addition to his IT career, Larry is an avid skydiver and BASE jumper. He graduated from Andrews University.

How Machine Learning Makes IT Better with Larry Hack

Larry discusses his 30-year career beginning in software, growing with a small company, and the benefits of machine learning in what he does. He believes it greatly increases the quality of IT work.

Bob Williams is the Senior Director of Information Technology at ElectriCom, LLC. Bob has worked in the IT sector since 1997 and finds time to volunteer his services as a MoneyWise mentor and youth baseball coach. He helps companies with operational and process efficiencies to increase value-added activities. Also, Bob has professional experience in executive management, infrastructure, operations, eCommerce product management, marketing technology, compliance, and offshore staffing. Bob has achieved a Masters’s degree in Business Administration and a BS in Computer Sciences.

Why Bob Williams Says You Need to Stay Humble in IT

Today, Bob discusses the changes he has experience in his 30-year in career IT, what his current position entails, and new technologies that he is excited about.

Brandt Swanson is the Director of IT at Compass Medical. He has amassed over 25 years of experience driving technical initiatives to meet the dynamic needs of diverse user bases. Brandt is skilled at engaging department heads, as well as senior leadership to provide technology solutions. Experienced in best practice process design that leads to technological and workflow improvements, Brandt has a Bachelor of Science in Computer Science from the University of Massachusetts.

How Can IT Outages Impact Healthcare? With Brandt Swanson

After reminiscing about what life was like before the internet was so accessible, we’ll get into exactly how technology has changed in the last 25 years and what we think the future of IT in healthcare is going to look like.

Phil Porcari is Director of IT Services at McCollister’s Transportation Group. Phil is a proven leader in information technology management and project management, with a history of building customer-focused teams to implement tactical plans while improving operations and processes. He leverages innovation, new technologies, and past successful experience to improve service. Furthermore, he supports the quality of operation and cost management while eliminating risk and vulnerability. He graduated with a Certification in Information Technology Project Management from Rutgers.

Why Phil Porcari Loves the Financial Side of IT

Phil is going to discuss what it was like growing up without the internet, how he grew into his current role, and why he loves the financial side of IT.

Dr. Erik J. Huffman is a cybersecurity researcher, cyberpsychologist, TedX speaker, and award-winning entrepreneur. Currently, he teaches as an adjunct professor at Westcliff University, while also being Director of IT at BombBomb, Founder of Handshake Leadership, and mentor at Mesa Ridge High School. He has also served as a board member for the Board on Army RDT&E, Systems Acquisition, and Logistics, been a dean of studies, and worked at Walgreens.  Dr. Huffman has a Bachelor of Science in Computer Science, a Master of Project Management in Information Technology, and a Ph.D. in Philosophy.

Dr. Erik J. Huffman Explains Our Biological IT Weaknesses

Dr. Huffman’s vast experience provides so much insight for us. We’ll discuss how scammers exploit our biological weaknesses in the digital space, why cybersecurity is everyone’s responsibility, and why 100% security doesn’t exist.

Kiason Turner is the IT Director for the city of Weatherford, Texas. His IT career began in the year 2000, beginning as a network administrator and holding several different leadership roles over his 22-year career. Kiason obtained a degree in Computer Science: Networking and Communications from Hill College, although much of his learning has been on the job.

What It’s Like to Work in Municipal IT with Kiason Turner

Kiason shares his thoughts on the unique situations that working in governmental IT entails, how to navigate budget needs for not only IT but other departments, and what is truly important in an IT leader.

Mark Schumann is the IT Director of New Ulm School District in the state of Minnesota. At his current position, Mark has over 2,000 end users. He has worked in the IT industry since 1995, starting his career in the Minnesota National Guard as a Communication Repair Specialist. From there, he progressed to IT support staff, Network Administrator, and now Director of IT. At the Southwest Minnesota State University, Mark graduated with a Bachelor’s in Computer Science.

Handling the IT of a School District with Mark Schumann

Listen in as we discuss why so many people in IT have military backgrounds, how a school district handles a pandemic, and the best way to make end users care about IT.

Brian Kozlowicz is the Director of IT at Juice Press. He is an experienced information technology director with a demonstrated history of working in the public school district and the food/beverage industry. Additionally, he is skilled in remote support and special projects. In the IT space since 2012, Brian has progressed from Computer Technician to Director of IT through his hard work and determination.

How Brian Kozlowicz Manages His Entire One-Person Team

Brian will tell us all about his about humble IT beginnings, whether or not certification actually matters in this space, and the pressures of managing a whole department by yourself when you are solely that department.

Jeff Reed is Vice President of Information Technology at The Buccini/Pollin Group. He has been in the business for almost 30 years, and has senior level desktop engineering expertise with extensive experience in managing technical projects involving multiple sites and various technologies. He graduated from Delaware Technical with an AS in Industrial Engineering and graduated from the University of Phoenix with a Bachelor’s in IT – Web Development.

How to Screen IT Vendors with Jeff Reed

Today we get to hear all about how Jeff first started his 30-year career in IT, how he navigates budgetary needs for his whole department, and how to weed out the good vendors from the bad.

Amit Gaur is Chief Information Officer at On Campus Marketing (OCM). He has been working in IT for almost 20 years and held a variety of roles from Software Developer, to Vice President of Engineering, to his current role as CIO. He graduated with a Bachelor of Engineering in Computer Science from Rajiv Gandhi Proudyogiki Vishwavidyalaya and an MS in Computer Sciences from Utah State University.

Amit Gaur Explains How to Get the Best Out of Your Team

Join us to hear Amit discuss how OCM survived the pandemic, what true collaboration between departments looks like, and how to motivate and get the best out of your people.

Ryan Gruver is the IT Director at Banner Health. He has been with them for over 14 years, working his way up the ladder from Data Center Operations Specialist to Director of IT. He also holds a bachelor’s degree in Network and Systems Administration from the University of Advancing Technology, and a Master’s of Science in Information Management and Management Information Systems.

What Ryan Gruver Has Learned by Working With the Same Company for 14 Years

Listen to our conversation to hear Ryan’s thoughts on how he ended up in IT, his journey through Banner Health’s IT department, and how to bridge the gap between the IT world and the business world of upper-level management.

Joining me for this episode is Eric DiTillio, Head of IT at Stockmeier, as well as a US Army veteran. He has over 25 years of experience leading enterprise-wide transformation and operational improvement programs, leveraging industry-leading technology and business practices. Eric has a Diploma in Leadership/Management, is a Microsoft Certified IT Professional and Technology Specialist, and also holds a bachelor’s degree in Computer Science plus a master’s degree.

How Eric DiTillio Transitioned Into IT From the US Army

In this episode, Eric discusses his unlikely journey into IT and his experience in the US Army. We also talk about how his OCD affects his day to day and why he believes many IT people are afflicted with it. Our main topics of conversation are team building and security, and Eric shares what is most important in leadership.

Randy Kellum is the Director of Information Technology at ARC Automotive. ARC manufactures airbag inflators for automotive safety. Randy graduated from Charleston Southern University with a BS in Physics and obtained Advanced Leadership Certification at Eckerd College. He has been working in IT and leadership since 1997 and has a wealth of experience in project management and systems implementation.

Do More Than Keep Computers Running: Own the Status Meeting with Randy Kellum

Listen to today’s episode to hear Randy discuss how he went from dreams of being a physicist to IT, and how he learned on-the-job people skills and confidence in presenting. Learn about the importance of adding value and how to make your department heard.

19+ years of combined experience directing, managing, building, implementing, and optimizing a broad range of IT infrastructure technology systems and services (including in a global capacity) has taught Cedric Wells one main thing: The world is changing way too fast to hold on to yesterday’s decisions when all the variables used to make those decisions have changed.

As a millennial business-driven IT leader with 10+ years of managerial experience, his greatest asset is knowing when to embrace something new and pivot.

…is a CTO & CIO. He is an experienced IT leader with a demonstrated history of working in a variety of industries, including pharmaceuticals, oil and gas, energy, life safety, and consulting. Phill graduated from the New Jersey Institute of Technology with a BSME in Mechanical Engineering and an MBA in Management of Technology.

The Business Side of IT with Phil Volltrauer

Phil Volltrauer who is a CTO & CIO. He is an experienced IT leader with a demonstrated history of working in a variety of industries, including pharmaceuticals, oil and gas, energy, life safety, and consulting. Phill graduated from the New Jersey Institute of Technology with a BSME in Mechanical Engineering and an MBA in Management of Technology.

Listen in to the show to hear Phil discuss how he went from mechanical engineering to IT and ended up climbing the ladder of management. We also talk about money management and how it can help you in both your job and your personal life.

…is a technically sophisticated and business savvy Senior Leader with a pioneering career reflecting strong leadership qualifications coupled with hands-on IT and networking expertise. Rising technology executive, noted for cutting millions in IT expenses and driving business innovation, leveraging information security, applications, networking, operations, sharepoint administration and risk management leadership to accelerate business growth and gain competitive edge.

Making Others Understand the Value of the IT Department with Mike Johnson

Our guest on this week’s show is Mike Johnson, an IT executive who has spent the last few years working on finding his worth and making others understand the value of the IT department that they may be taking for granted.

Listen in as Mike discusses how he came to understand his and his work’s worth, what it took to make his previous boss also see it, and what companies need to understand about IT departments and the bottom line.

IT manager at GEOCON, Inc, Jakob is an Astaro Certified Administrator as of November 2009 (ACA), and has completed the Tekelec T6000 Service Administrator Course as well as the Tekelec T6000 Installation & Maintenance Course. His phone call with Phil is an honest consultation with the aim to improve the phones system and beyond for his company.

How One Call with Phil Resulted in 80% IT Savings with Jakob Ragnarsson

Phil Howard invites you to join a unique consultation call that wasn’t originally a podcast episode. Listen to what became “one of the best ever; people are going to love this!” (Phil Howard), where guest Jakob Ragnarsson touches on the frustrating points of being an IT leader. But stand by! Because Phil will show Jakob and the listeners of Dissecting Popular IT Nerds how one call with him can result in 80% savings (you heard right) in their monthly telecom costs, providing clarity on what Microsoft Teams has to offer and sharing additional resources–free of cost.

is a seasoned and credentialed Fortune 500 IT leader with over 20 years of enterprise level experience in the CPG, manufacturing, public service, banking, retail, QSR, telecommunications, and consulting industries. He has shown strong leadership in IT Vision, Strategy, and road mapping, as well as Program and Project Management. Rusty is a cost consciousness and results-oriented leader with an eye steadily trained upon continuous process improvement and cost benefit analysis/ROI. He has a proven a track record of remarkable hires that made immediate and measurable impacts in the ability to deliver with incredible velocity and pinpoint accuracy.

IT Leaders: Pull Everybody in the Room or Users Suffer Ramification! with Rusty Everhart

Today’s guest on Dissecting Popular IT Nerds is the example of how IT leaders should handle their operations. Rusty Everhart is an IT manager of an over 500-user, 2 million square foot campus and furniture capital business, where their sales increased during the pandemic. And the craziest part: they don’t do a lick of online sales.

Don’t miss today’s episode on proper IT leadership, specifically why you need to start getting everybody in the room when it’s time for an IT solution (and we’re not talking about your IT team), train your employees to stand with confidence, and work consistently on communication to ensure a flawless user experience.

is an IT Management professional with over 15 years of experience in the fields of information security, enterprise architecture, cloud infrastructure, systems administration, and project management. He strives to stay on the forefront of new technologies and constantly looks for ways to effectively execute within current budget means.

Master a Golden Work/Life Balance & Your RFPs with John Carter Gillespie

It’s an off-of-the-cuff episode today on Dissecting Popular IT Nerds, where host Phil Howard and his guest, John Carter Gillespie, talk how they surf between work/life balance and on the waves in general from their coast-centric locations. Take advice from a company manager who’s created 80% growth in the last two years in the operations sector. Establish the crucial trait that your IT customers are asking for and onboard personalities who will undoubtedly bring it to the table.

is an amalgamation of paradoxes with an exceptional ability to rise above uncertainty and instability to solve complex and ever changing problems. He holds a professional background in IT Operations & Management, project management for technology, residential and heavy civil construction, information security, and software deployment and Implementation. And while he came to the technology field later in life, it has been the most rewarding career field.

IT Fires Are Everywhere: Suit Up Your Solutions and Save Your Mental Health with Colin Keys

In IT, you’ll get used to putting out emerging fires. On this episode of the Dissecting Popular IT Nerds Podcast, discover a better way to manage this stress by asking the right questions before bringing a solution to management. Guest Colin Keys, high-level IT director, shows how to suit up your solutions–whether you’re an outsider just entering IT or a veteran of tech. Tune in with host Phil Howard and determine how to discern trustworthy vendors, drop the stigma around mental health at work, and as a bonus: talk about new, 3D-printed goggles.

An experienced and proven leader and a sophisticated and tested problem solver, his experience is best described as the following: herder of cats, soldier, father, husband, and forever learner.

IT Personnel Need to Develop Interpersonal Skills and Here’s How with Tom Watson

Despite the fact that IT is a customer service-based job, IT people are commonly not people people. This needs to change! Join the conversation between our host, Phil Howard, and guest and management expert, Tom Watson. Tom shares powerful advice on how you need to be a different kind of manager now than the world is used to, starting by questioning your existence in IT multiple times daily and never dwelling in your comfort zone. Though it sounds daunting, Tom will show us how you can easily realign what you ask and what you do to become more efficient workers and greater leaders in the IT workforce.

is an innovative Information Technology Executive with progressively responsible experience in enterprise information technology (IT) infrastructure, cloud security, operations, and M&A. He brings a record of delivering world-class IT systems and processes aligning with business requirements and providing a competitive advantage. Michael is known for his collaborative style in developing and communicating roadmaps and driving them through to execution, successfully building and leading high-performing, autonomous teams that consistently deliver results on time and within budget while developing them into emerging leaders.

This Should Be the New Vendor Requirement Question with Michael Wahl

It’s time for you to learn when to shut off and nix that corporate 8-5 office job model by asking clients the right questions.  Join host Phil Howard and his guest, Michael Wahl, on this Dissecting Popular IT Nerds episode to take from Michael’s first-hand discoveries on optimizing automation and setting personal boundaries. Get out of work at 4:30 every day and be a better spouse and parent when you do.

With 19 years of experience in Information Technology, Michael has helped guide organizations to develop secure and stable enterprise systems using best practice design, proactive support and cost-effective, scalable architecture. He is self-motivated and team-focused. Michael empowers his team and uses performance based management to improve their skills and increase company productivity.

is the strategic senior IT leader with expertise in developing and managing programs and project plans and leading enterprise-wide IT initiatives. He ensures tasks and milestones are being achieved promptly and prepares project status reports, presentations, and agendas, ensuring alignment and strategic communication with internal and external partners. His strong capacity to build high-performing teams encouraging appropriate use of project management methodologies has increased efficiency and effectivenes

Turn Tech into a Business Force Multiplier with Adam Morton

Phil Howard, host of Dissecting Popular IT Nerds, brings on “the Vendor Whisperer.”

Senior network manager of CK Restaurants Adam Morton shows you what it really takes to keep large-scale tech in the foodservice industry functioning. Adam will demonstrate why you need to keep managers accountable across the board (even if it’s uncomfortable) through client-focused platforms that don’t rely solely on Meraki alerts.

Greg is currently leading the Infrastructure team at Strike Construction. He has implemented Cato Networks, migrations to RingCentral and M365, Mitel phone systems, VS Code, Storage Spaces Direct clusters, and various Azure services. A problem-solver at heart, Greg has a breadth of knowledge that enables me to communicate with people at all levels of business effectively.

Stop Acting Rudderless and Reinvent Your IT Career with Greg Altman

From rudderless to reanimated: Today on the podcast, Dissecting Popular IT Nerds, we’re going to hear how to put meaning back into what you do at IT.

Experienced IT manager Greg Altman decided in his 50s to drop his job of 29 years for an exciting change. Join Greg and host Phil Howard as they share what it means to feel healthy pressure versus bad stress and explain why you need to consistently ask yourself “Why am I here?”  Discover the effects of opportunity, what role this senior technician is going to take in the future, and even talk about motorcycles.

Daniel is responsible for the successful completion of strategic initiatives around all aspects of IT, information architecture, knowledge management, and process improvement. With over two decades of experience in the technology field, he’s not only managed highly technical projects but also put an intentional focus on fostering healthy cultures, developing passionate people, and creating powerful technology capabilities that have directly benefited thousands of users.

Is Your Management Fostering High-Level Performance? with Daniel Millbank

This Dissecting Popular IT Nerds Podcast is on leading the right way, introducing guest Daniel Millbank, an expert in IT management, as he and host Phil Howard discuss what it really takes to foster digital transformation in your workplace.  Discover why you MUST utilize every single person on the payroll, from dock worker to CEO. Set up a real productivity framework and make a plan to find the people who support your company vision ASAP. Uncover practices that turn C and D players into A-gamers. Ultimately, see how elevated company morale and hyper-productivity begins

George is the Director of information technology at HZO, a global company that delivers world-class water-proof nanocoating solutions that safeguard electronics, electrical products & critical applications in an ever-changing market. His position in IT is the highest leadership position within the organization in charge of information technology operations and vision for the future direction. George leads multiple teams across the globe tasked with supporting business operations.

Identify Vendor Flags Using These Simple Questions with George Bica

Here at Dissecting Popular IT Nerds Podcast, our host, Phil Howard, is up and ready to roll–despite having caught the COVID-19 variant. Join him and guest George Bica, director of information technology, to identify common pitfalls and practices that George has noticed from managing over six people personally in a 500-employee tech business. Find out why you should better balance your home life as priority over work life, the best practices George has ever used as a director, and even how he managed to overcome the Great Firewall of China.

Al Gardner is the Vice President of Information Technology and Security for Denver-based Inspirato.  Mr. Gardner  specializes in strategic IT management and overall network operations management. Al is a passionate coach and mentor who has a reputation for building and motivating highly effective teams by creating a culture built on integrity, compassion, innovation, and performance.  Al successfully led Inspirato technology operations through the stages and innovations that will result in a 2022 IPO. Al is a seasoned presenter and speaks regularly at technology and management conferences on subjects that focus on management and technology strategies.

These Two Traits Will Make Your IT Managers Take You Seriously with Al Gardner

We kick off Dissecting Popular IT Nerds Podcast with an expert in team management and IT, both academically and with years of hands-on personal experience, to show you how you should present your IT solutions so that CEOs will take you seriously.

Join host Phil Howard for his discussion with his guest, Al Gardner, as they hash out how you can break the stigma around IT as a mere “irritation.” Get Al’s advice on instilling truth and personality in your team members, where he offers tested methods to connect with other company units who don’t speak the IT language.

Milos Topic’s 24 years of experience in positions of increasing responsibilities focused primarily on technology, innovation, strategy, operations and leadership. His experiences range from startups, to Fortune 1000 companies to contributing across multiple universities (both public and private) over the past two decades. Prior to my current role as a Vice President and Chief Digital Officer, my most recent positions were that of a Vice President and Chief Information Officer, Chief Technology Officer and Director of Technology Services. His responsibilities and experiences has included customer experience; business development and product design; project and portfolio management; information security; network and system engineering and administration as well as programming and development.

Going horizontal to get vertical. How to maximize your time, to build your business and your wealth

Samson Jagoras joins Josh Tapp on The Lucky Titan Podcast to share the exact system he has used to identify what he calls “horizontal” investments that have produced him hundreds of millions of dollars. Simply finding an investment isn’t the hard part, but attracting other investors to pool their money with you to purchase much larger investments can be an uphill battle. Samson shares with us how he attracts other investors who want to make game-changing passive investments, and how he removes the risk of investing by focusing on his number one core competency as an entrepreneur. Listen in to our interview today as we discuss the power of finding investments that simply need more operational efficiency and how to turn them into multi-million dollar opportunities.

I am a seasoned technology professional who relishes the opportunity to learn new technology/platforms and create meaningful change or positive business outcomes through integration of systems and processes.

Technology driven, passionate and reliable professional with an extensive background in IT leadership, program management, marketing/design (UI/UX) leadership, innovation, Proof Of Concepts, cybersecurity, industrialization, process management and business operations leadership. Highly technical leader with a strategic business mindset. Well versed in IT and business concepts that drive the ability to maintain/continuously improve business processes.

I’m the IT and Marketing Director for Fun Town RV, the largest towable RV dealer in the nation. Fun Town RV’s main focus is to provide families a lifestyle that allows them to take on new adventures and make lasting memories. In this role I lead the company’s marketing and technological efforts, overseeing a team of ten marketing professionals and five information technology professionals as well as managing the annual spending for both departments.

Chris Driscoll is the director of Information Technology Services at Katz Graduate School of Business and College of Business Administration. Chris is a perfect example of someone who goes above and beyond his job description to incorporate sustainability into his work. When submitting an event form at Katz, users are prompted to indicate whether or not their events are green certified. They are also prompted to learn more by heading to the Student Affairs page on green event certification. This is because Chris took it upon himself to make this compulsory information. In addition to this, Chris applied printing quotas to Pitt Business students, who had previously been given unlimited prints, and supported the installation of digital monitors in Mervis Hall to cut back on printing signage. Chris also had the server room relocated from Mervis to the University Network Operations Center, which resulted in major energy savings for power and HVAC in Mervis.

Senior IT Lead for Shell WellVantage Previous experience with leading disaster recovery teams, Information Security teams, IT departments and Service Delivery/Support organizations. Specialties: Leadership, Customer Interface during Critical Situations, Team building, Information technology experience and education. Certified Information Systems Auditor (CISA) Master of Business Administration (MBA)

Highly effective Information Technology Leader with 20+ years of experience in optimizing corporation technology functions. Driven in implementation and delivery of organizational initiatives through strategy and execution of objectives that support ongoing business development, risk controls and automation that maximize revenue and cost savings. Collaborative leader with business continuity focus.

Jon has been a valued member of Berger’s team for 17 years! Jon, we are lucky to have you on our team! When Jon first started his career at Berger Chevrolet, he was the only “computer guy”. Now, Jon manages a team of IT employees, “building a bigger network within the dealership than I ever thought possible”, said Jon. Jon heavily studies security to keep our employees safe and the systems working properly. Through advanced technology and network security, Jon and the IT team affect every process in the dealership. Outside of work, Jon keeps himself busy with different activities and hobbies including being an InfraGard liaison for the FBI cyber security, spending time on the lake and woodworking.

Proven technology leader who has stayed at the forefront of technology for over 35 years. My technology interests are focused around five core areas: teaching & learning, advanced networking, identity management, cybersecurity, and data science. My current interests focus around how higher education can advance identify management, cybersecurity, and cloud computing to support the institutional goals of advancing research and instruction.

Thoughtful and Transformational Leader with a strong passion for leading and solving technical issues. Project oriented with great interpersonal and customer service skills. Focus on building strong relationships with staff and keeping them engaged while providing opportunities for growth. I believe that open and honest communication is very important to the overall success of an IT Department. I have an extremely insane work ethic that I hopes rubs off on others around me.

A company is only as strong as its roots, and the A-1 Freeman Moving Group’s roots are firmly planted in a culture of honesty, integrity, and hard work. In 1974, Jim Freeman founded A-1 Freeman Moving Group in Oklahoma City, OK on a belief that he could build an organization that would provide better quality and value for his customers. What started as one man, one truck, and a vision is today North American Van Lines’​ largest agent west of the Mississippi and the fastest growing agent family. It is the fundamental desire to provide nothing short of excellence in transportation and logistics that has led to our success.

I’m passionate about helping organizations adopt digital technologies and achieve value faster. I held both leadership and consulting roles within technology organizations ranging from startups to global Fortune 100 companies.

Customer-centric technology executive leveraging technical, business, financial, and emotional intelligence acumen to communicate effectively with all roles of an organization. Thought strategist who plans and manages multi-million-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage, and bottom-line gains. Strong proficiency in Lean Six Sigma, Project Management, ITIL, Software Development Life Cycle (SDLC), and the Architecture Development Method (ADM) with a known ability to rally teams around common goal by establishing clear objectives. Strong understanding of all areas of information technology including architecture, infrastructure, software engineering and networking.

Experience in Information Technology allowing for a higher level of success over technology continuously furthering my experience and knowledge while contributing to the success of an organization. Proven leader who takes initiative transforming organizations by optimizing workflow and providing technology solutions quickly lowering organizational costs. History of success and leadership rapidly delivering progress while improving customer service, technology, and engineering. Activity driving innovation and productivity through employee engagement and collaboration.

Forward thinking global business IT leader with more than 20+ years of experience successful in partnering Information Technology with operations, sales, and business development objectives to drive continues revenue, profit, and market growth.

WOW! What an Episode!!! Cia Hang, Senior Director of Information Technology at Chapter Aesthetics, deconstructs all my beliefs on Leadership being important.  At least we don’t have to worry about leading anymore, but we do have to worry about our genetics. Captor of orphaned responsibilities. Organizer of chaos. Mitigator of risks. Enforcer of compliance. Analyzer of statistics, trends and budgets. Negotiator of deals.

“At dawn, when you have trouble getting out of bed, tell yourself: “I have to go to work — as a human being. What do I have to complain of, if I’m going to do what I was born for — the things I was brought into the world to do? Or is this what I was created for? To huddle under the blankets and stay warm?” -Marcus Aurelius

Technology is my passion, helping others is my purpose. I have over 15+ years of experience working in the Information Technology field. From early beginnings at the age of 12 dissecting my family’s computer, I knew that there was something about computers that would spark my interest for a long time to come. The early years of my career started with web development which eventually opened the doors as a desktop support consultant for residential and small business. Outside of the private consulting world much of my career has been focused on school districts and healthcare.

AppSmart formerly CNSG has strong working relationships with the leading Local, National Carriers, Cloud and Hosted Telephony Providers — AppSmart knows their respective strengths — in costs, technology, installation, service and long-term support. AppSmart will get to know your company equally well and work with you to evaluate which carriers can deliver the best of breed design tailored to your company’s specific communications requirements. With AppSmart, you’ll have an unbiased, objective, and honest assessment of which solution will best meet your communications requirement with a support.

Boundless Digital helps IT teams to automate and simplify their networking tasks. We focus on providing guest access to wifi hotspots and automating tasks such as deployments, configuration, and monitoring. Our goal is to empower our users to easily manage computer networks as effectively as engineers with years of experience and advanced degrees, all without having specialized training.

• https://enterprisepid.com/ 
• https://perscholas.org/
• http://techcorps.org/
• http://www.bridgepointlabs.com/

Business growth specialist, reputation and issues management, positioning, Marketing and Brand Communications, digital growth leader, Public Relations, Asia growth track record, specialist at new business pipeline and pitching, leadership development, inspiring speaker, and Professional Services industry leader. First 24 years of career in public relations, specialising in corporate PR and reputation management. In 10 years moved from intern to ANZ CEO of the then largest PR group in the region. Then lead more broadly as Asia Pacific Vice Chairman. Co-founded a financial PR firm and sold it to Ogilvy PR/WPP/STW. Founding CEO/employee and built Australia’s largest PR group, Ogilvy PR. Then Chief Operating Officer for 7 years of STW Group (now WPP aunz), southern hemisphere’s largest publicly listed marketing content and communications company. Board director/chairman of more than 40 of group’s 75 businesses specialising in digital communications, advertising, design and branding, public relations, government relations and lobbying, sports sponsorship, training, activation, and research. Resigned February 2015 to focus on helping leaders accelerate growth- of businesses, differentiation, momentum, careers.

My experience includes serving as a transformational leader with strong focus on business improvement, optimizing the customer service experience and implementing digital innovation strategies. As an innovator with deep grasp of technology, organizational change management and project management capabilities, I have delivered smart city and sustainability solutions that improved public safety, process management and accountability.

Technology Executive and Information Officer with the leadership of all aspects of Information Technology, Information Security, Project Management with extensive experience in strategic sourcing, vendor management, purchasing and procurement, financial management, process re-engineering, network operation center services, network architecture, and design, development of KPIs, incident management, IT asset management, engagement management, ITIL-based service management, Software Development Life Cycle (SDLC), and extensive large-scale project management.

Vice President of Information Security & Technology at Nascentia Health in Syracuse, NY & CTO at Inizio Technology Consulting Awarded the 2016 CNY Business Journal Finance and Business Executive of the Year award in Technology for my efforts as an IT professional and educator at the Utica School of Commerce. MBA in Technology Management BS in Business Administration Featured on “Dissecting Popular IT Nerds”

Experienced IT & Digital Learning Leader with a demonstrated history of working in K-12 education. Skilled in Customer Success Management, Nonprofit Organizations, Instructional Design, Management, Enterprise Project Management (EPM), and Project Implementation.

CAMSS World represents the highest quality, most valuable environment for Sr. IT executives and business heads across the world focused on enhancing innovation and implementation strategies around Cloud, Analytics, Mobile, Social and Security technologies.

Dissecting Popular IT Nerds made the list: Top 40 Technology Podcasts You Must Follow in 2021. 

Technology strategist and innovator with 15+years of experience building products and managing end-to-end IT operations to serve and anticipate business needs. IT leader, program management expert, and enterprise architect with hands-on approach and player-coach mentality. Self-starter with excellent problem-solving and communication skills, and a proven ability to build and scale effective IT operations, collaborate in and lead global distributed teams and partner with senior business leaders to ensure technology is advancing key business priorities.

Responsible for the technology, data, and analytics landscape for Accelerated Enrollment Solutions, a division of Pharmaceutical Product Development (PPD).

As an internationally respected CIO and CTO who has lived and worked across Asia, Australia, Europe, and the Americas, I possess considerable multicultural awareness as well as adaptability. Over the course of my career, I have amassed an impressive track record of growing revenues, delivering next-generation digital solutions and optimizing operations. As a clearly known and acknowledged innovator, I have focused on what’s coming next in terms of emerging technology application and adoption such as Quantum Computing, AI, Blockchain, and Next Generation Analytics and Computing.

Tim is technologist with over 10+ years of experience in designing and implementing technical solutions for organization in various verticals. The past 7+ years have been focused on developing solutions for multiple couriers in the final mile healthcare vertical (Pharmaceutical, Lab, Hospital, Covid19, etc.). He is known as one of the leading experts on E-Courier TMS Software and has helped create industry specific industry integrations which helps better protect patients while helping couriers maximize profits and reduce failures.

Today as a creative product design and user experience executive I incubate, execute and commercialize game-changing large-scale digital initiatives, having engineered multiple patents with Sony and Yahoo!, built an innovation design center for Legacy.com and established industry standards at Napster. By blending subject matter knowledge, marketing insight and business savvy with natural leadership, a collaborative approach and engaging interpersonal style I deliver results in key areas: Creative Strategy, User Experience Design and Optimization, Visionary Product Development, and Marketing & Business Strategy.

Highly qualified and results-driven technology professional with over 13 years of experience. Proficient at attaining company strategic goals and objectives relevant to network design, information technology, information security, and leading technically skilled personnel.

Cloud Evangelist & Transformational Leader. Extensive Azure experience architecting cloud enablement and migrating workloads to the cloud. Experienced in managing a 100% cloud-deployed stack. Impeccable track record for consistently delivering high-value technology solutions and projects under tight deadlines and budget constraints. Over 30 years of managerial experience building world-class, synergistic global IT teams. Exceptional IT-to-Business-to-Finance relationship-building experience with a strong focus on developing credibility and trust between departments and organizations. Significant experience with resourceful and innovative cost management. Improving global IT department performance and efficiency, reducing operating expenses, and managing large P&L budgets. Negotiating major contracts and purchase agreements. Working across multiple business units, identifying business problems, own their solutions, and deliver results that drive business value. Build and optimize customer-focused IT teams. Prior career experience as a company controller and outside sales representative, gives me a unique understanding of multiple business areas. Experienced and globally versatile IT professional with expertise managing projects, budgets, and staff from a global perspective. Building efficient & productive IT teams, either from existing staff or, if necessary, from scratch. M&A IT execution including systems integration and/or de0integration.

A Google Workspace and SaaS admin and expert, Colin first saw the power of SaaS in 2005 when he used Writely (became Google Docs) and his own Google Apps domain in 2009. Since then he’s helped Essence grow from 1 office and 60 staff in 2010 to 20 global offices and over 1800 staff by embracing SaaS platforms. Originally from the London area, Colin is now based in NYC, where he manages a global IT support team. He appreciates sharing his knowledge and insight, evangelizing SaaSOps, learning from others, and engaging the community through.

Steven Porter has extensive experience in applying Enterprise-class technology solutions across multiple verticals in the SMB space. Mr. Porter began his tech career doing e-commerce development – working in areas of innovative web presentations and multi-dimensional relational databases as they pertain to retail distribution. A stint within the legal industry included leading his division through a substantial transformation, which subsequently was followed by a turn in wholesale distribution. For a period of 6 years Steve was an instrument of change within the field of healthcare, as his agency equipped its’ workforce with mobility tools and adopted a SaaS solution for Electronic Medical Records. He architected the complete renovation of their infrastructure, leveraging the best of Unified Communications and virtualization technologies to design a model for the next generation of social service providers. Prior to moving into Information Technology, Porter worked in broadcasting, producing live auto racing events and motorsports news programming for a national cable television audience.

Provided vision and leadership for developing and implementing information technology initiatives. Directed the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality, and business development. Responsible for all aspects of the organization’s information technology and systems. Created and implemented High availability and disaster recovery infrastructure for ERP system. Implemented business intelligence infrastructure for multi-company reporting infrastructure. Enthusiastic and self motivated, enjoys solving problems.

Proud Dad. USMC Combat Veteran. Award winning innovator.
Optimist. Problem solver. Sparked by technology and the vast potential it offers, I am an observer, participant, evaluator and contributor of ideas with experience that crosses diverse verticals and environments. There is a responsibility to understand the use and application of technology and the effects on society, cultures and life. Technology can be found all around us. These effects have a great and powerful reach ranging to our youth, environmental conditions and even our evolution. I am fascinated by the response and direction individuals move in regards to the advances. Challenges are present in the form of misunderstanding, access, and the digital divide to name a few. These challenges exist within the US and around the world. As an active member of society, I support the ethical development and deployment of technology to advance our lives and enhance all areas of education, growth and prosperity.

Progressive IT leader specializing in digital transformation projects within the manufacturing & distribution industries.

Deliver direction and vision for both the IT and Equipment Departments for a fast-growing construction firm.  Demonstrating an ability to lead, learn and adapt allowed for the expansion of role and responsibility within the organization.  In addition to directing the IT department, oversees the Equipment Department, which manages over $14M in large assets within the organization.  Assets range from specialized welding equipment to heavy duty cranes.

Accomplished and versatile IT leader with demonstrated success implementing and managing IT infrastructure solutions and services in support of business objectives. Strong history of improving IT Operations efficiency, quality, and cost effectiveness. A skilled leader and manager of technical teams who is well versed in project management methodologies, strategic development, risk analysis and management, and budget and vendor management across Network, Systems and Telecomm platforms. Analytical, articulate, and driven to deliver solutions that work.

I manage multiple teams of engineers covering cloud infrastructure, network engineering and support, network hardware design, development and support, corporate IT and IT security. I also work cross functionally to build business processes to build, design, support and install our technology. I work with executive management to build engineering strategies and roadmaps that align with business initiatives in the short and long term. I’m also working with all levels of the company and across multiple teams to help build processes to allow the company to scale from a technology and organization perspective to meet the business demand quickly and reliably.

Technology leader with over 20 years of experience solving business challenges and building high performance teams.

Experienced Security Consultant with a demonstrated history of working in the information technology and services industry at a high level. Skilled in Cloud Security, Payment Card Industry Data Security Standard (PCI DSS), Information Security, Auditing, and SSAE 16. Strong information technology professional with a Master of Science (M.S.) focused in IT Service Management from The University of Dallas.

Eduardo Siman is a technology- and future-obsessed IT leader with a passion for VR/AR, data visualization, Blockchain, machine learning, big data and going to Mars.
Eduardo is the CTO of Verdi Commerce. He was previously the director of information technology at Intradeco Apparel, a leading apparel manufacturer. In this role, Eduardo was in charge of all strategic IT initiatives across the enterprise, including: data visualization, business intelligence, software development, cybersecurity, and cloud migration. Eduardo is one of the original Angel Investors in Virtualitics – the first platform to merge Artificial Intelligence, Big Data and Virtual/Augmented Reality. He is a tech blogger and VR evangelist, who has been recognized as a top 100 influencer in the areas of augmented reality and big data. Prior to Intradeco, Eduardo held multiple positions in the technology and financial sectors. He worked as a private banker for Goldman Sachs in both New York and Miami and as a senior consultant for Deloitte Consulting, where his primary client was the US Department of Defense.

Technically sophisticated IT Professional with IT Sales, IT Strategy and Application Development skills experience in working in Asia, Europe and America’s. I currently have a decade-plus of experience in delivering and planning excellent service along the lines of Digital Transformation and Application Adaptation. Alongside an extensive amount of knowledge in the areas of IT Operation, and Cloud Services. I’m a skilled team leader able to manage multiple tasks effectively to ensure on-target completion of all deliverables, including finding an innovative solution to complex problems while staying within regulations. A passion of mine that is present on my social media presence and social circles is that I enjoy teaching, mentoring individuals, but also have an entrepreneurial mindset. I enjoy working with everyone no matter what level of skill sets and helping them learn about the impact of Technologies to business and day to day life.

Matthew Parks is an IT Professional, Consultant, IT Instructor and Presenter. Matthew is a lifelong lover of all thing technical, he has served as an IT professional since 1995. He has many industry recognized certifications. He serves as the Senior Director of Information Technology for PACE Center for Girls, Inc., a nationally recognized prevention program for adolescent at-risk girls. In his role as Sr. Director of IT, Matthew oversees Pace’s Information Services department for 22 PACE locations throughout Florida. Matthew provides technical guidance and direction to the Executive Leadership Team, the 21 Pace Executive Directors, 500+ PACE staff members, and ~2000 Pace girls. Matthew has built and leads an amazing, professional, customer focused IT team delivering world class products, supports, and service. Pace IT provides cutting edge, safe, secure, and reliable technology in service of Pace’s mission – Believing in the Empowerment Girls. Matthew has supported varies software, OS’s and hardware for a multitude for clients, ranging from individual customers to small businesses to enterprises.

I work across research and development to identify process improvements that can be realized through better data management. Since leaving the lab, I’ve been developing, selling, and implementing scientific software solutions to help make sense of data. Prior to working in informatics, I was a bench scientist with experience in bioprocess engineering, microbiology, and molecular biology.