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        <description>I&#039;m interviewing SaaS founders, solopreneurs, developers and marketers who are working with, or for SaaS companies. We&#039;re exploring what makes a SaaS tick, business models, pitfalls, hard lessons and huge victories in an unscripted interview format.</description>
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                <itunes:subtitle>I&#039;m interviewing SaaS founders, solopreneurs, developers and marketers who are working with, or for SaaS companies. We&#039;re exploring what makes a SaaS tick, business models, pitfalls, hard lessons and huge victories in an unscripted interview format.</itunes:subtitle>
        <itunes:author>Jeremy Rivera</itunes:author>
        <itunes:type>episodic</itunes:type>
        <itunes:summary>I&#039;m interviewing SaaS founders, solopreneurs, developers and marketers who are working with, or for SaaS companies. We&#039;re exploring what makes a SaaS tick, business models, pitfalls, hard lessons and huge victories in an unscripted interview format.</itunes:summary>
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            <itunes:name>Jeremy Rivera</itunes:name>
            <itunes:email>jeremypenguin@gmail.com</itunes:email>
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                <title>
                    <![CDATA["AI Is Confidently Wrong About Your Brand" — Closing the Loop with Stellarcast]]>
                </title>
                <pubDate>Thu, 16 Jul 2026 21:14:21 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
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                                    <link>https://unscripted-saas.castos.com/episodes/somya-goyal</link>
                                <description>
                                            <![CDATA[<p>When someone asks ChatGPT, Claude, Perplexity, or Gemini "what's the best X?", a few brands get named — and most companies have never checked whether they're one of them. <a href="https://www.linkedin.com/in/somya-goyal17/" target="_blank" rel="noreferrer noopener">Somya Goyal</a> built <a href="https://stellarcast.ai" target="_blank" rel="noreferrer noopener">Stellarcast</a> to change that: a platform that watches how your brand shows up in AI answers, diagnoses why you're missing, ships the fix, and then proves the needle moved.</p>
<p>After 15+ years in quality engineering — eight of them at Accenture, then leading QA and building validation frameworks for AI systems — Somya is a first-time founder building Stellarcast in the open from India. In this conversation with host Jeremy Rivera, she breaks down why AI citations are a different game from search rankings, why "AI is confidently wrong" about so many brands, and how a continuous monitor-diagnose-execute-prove loop beats the one-time audit.</p>
<h3>In this episode</h3>
<ul>
<li>The <strong>monitor → diagnose → execute → prove</strong> flywheel — and why most tools "stop at the dashboard"</li>
<li>Why <strong>citations aren't rankings</strong>: AI answers overlap Google's top ten by only ~14%</li>
<li><strong>AEO in plain English</strong> — make your brand easy for AI to find, understand, and read</li>
<li>Why <strong>"AI is confidently wrong"</strong>, citing two-year-old pricing and reviews even after fresh data lands</li>
<li>Treating LLM answers as a <strong>"liquid surface"</strong> — freshness, lag, and query-deserves-freshness in AI</li>
<li><strong>CMS integrations</strong> (WordPress, Shopify, Webflow) that turn diagnosed gaps into approved, shipped fixes</li>
<li>Somya's leap from <strong>15+ years in QA to first-time founder</strong> — and the exposure of shipping under your own name</li>
<li><strong>Market fit for SMBs and agencies</strong>, with the human always in the loop</li>
</ul>
<h3>Chapters</h3>
<ul>
<li>(00:00) Meet Somya Goyal &amp; what Stellarcast does — a "system of AI records"</li>
<li>(02:30) The four-agent loop: monitor, diagnose, execute, prove</li>
<li>(05:45) CMS integrations &amp; building in the open with pilot design partners</li>
<li>(08:10) How the models behave differently — and why citations aren't rankings (~14% overlap)</li>
<li>(12:20) Freshness, lag, and the "liquid surface" of LLM answers</li>
<li>(16:05) AI as your least-trained support rep — the rogue knowledge base</li>
<li>(19:15) Somya's background: fifteen years in QA to first-time founder</li>
<li>(22:40) Market fit: SMBs, agencies, and the human-in-the-loop</li>
<li>(25:30) Early access &amp; pricing</li>
</ul>
<h3>Notable quotes</h3>
<p>"Visibility in AI is simple. Make your brand easy for AI to find, understand, and read. That is the new name of AEO, in very simple English."<br />— Somya Goyal"Ranking is different and citation is different. AI citations overlap Google's top-ten links by only fourteen percent."<br />— Somya Goyal"Most brands have never read what AI says about them, and sometimes AI is confidently wrong. It cites data that's maybe two years old — the pricing, the reviews — even after a lot of fresh data."<br />— Somya Goyal</p>
<h3>Resources &amp; links</h3>
<ul>
<li><a href="https://stellarcast.ai" target="_blank" rel="noreferrer noopener">Stellarcast</a> — AI brand-visibility platform (monitor, diagnose, execute, prove)</li>
<li><a href="https://www.linkedin.com/in/somya-goyal17/" target="_blank" rel="noreferrer noopener">Somya Goyal on LinkedIn</a> — where she's building in the open</li>
<li>When AI is "confidently wrong" the fix is filling the gaps with <a href="https://human-certifiedcontent.com" target="_blank" rel="noreferrer noopener">human-certified, expert-sourced content</a></li>
<li>Monitoring your brand's AI footprint and entities is exactly where <a href="https://theseoadvisory.com" target="_blank" rel="noreferrer noopener">SEO advisory...</a></li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[When someone asks ChatGPT, Claude, Perplexity, or Gemini "what's the best X?", a few brands get named — and most companies have never checked whether they're one of them. Somya Goyal built Stellarcast to change that: a platform that watches how your brand shows up in AI answers, diagnoses why you're missing, ships the fix, and then proves the needle moved.
After 15+ years in quality engineering — eight of them at Accenture, then leading QA and building validation frameworks for AI systems — Somya is a first-time founder building Stellarcast in the open from India. In this conversation with host Jeremy Rivera, she breaks down why AI citations are a different game from search rankings, why "AI is confidently wrong" about so many brands, and how a continuous monitor-diagnose-execute-prove loop beats the one-time audit.
In this episode

The monitor → diagnose → execute → prove flywheel — and why most tools "stop at the dashboard"
Why citations aren't rankings: AI answers overlap Google's top ten by only ~14%
AEO in plain English — make your brand easy for AI to find, understand, and read
Why "AI is confidently wrong", citing two-year-old pricing and reviews even after fresh data lands
Treating LLM answers as a "liquid surface" — freshness, lag, and query-deserves-freshness in AI
CMS integrations (WordPress, Shopify, Webflow) that turn diagnosed gaps into approved, shipped fixes
Somya's leap from 15+ years in QA to first-time founder — and the exposure of shipping under your own name
Market fit for SMBs and agencies, with the human always in the loop

Chapters

(00:00) Meet Somya Goyal & what Stellarcast does — a "system of AI records"
(02:30) The four-agent loop: monitor, diagnose, execute, prove
(05:45) CMS integrations & building in the open with pilot design partners
(08:10) How the models behave differently — and why citations aren't rankings (~14% overlap)
(12:20) Freshness, lag, and the "liquid surface" of LLM answers
(16:05) AI as your least-trained support rep — the rogue knowledge base
(19:15) Somya's background: fifteen years in QA to first-time founder
(22:40) Market fit: SMBs, agencies, and the human-in-the-loop
(25:30) Early access & pricing

Notable quotes
"Visibility in AI is simple. Make your brand easy for AI to find, understand, and read. That is the new name of AEO, in very simple English."— Somya Goyal"Ranking is different and citation is different. AI citations overlap Google's top-ten links by only fourteen percent."— Somya Goyal"Most brands have never read what AI says about them, and sometimes AI is confidently wrong. It cites data that's maybe two years old — the pricing, the reviews — even after a lot of fresh data."— Somya Goyal
Resources & links

Stellarcast — AI brand-visibility platform (monitor, diagnose, execute, prove)
Somya Goyal on LinkedIn — where she's building in the open
When AI is "confidently wrong" the fix is filling the gaps with human-certified, expert-sourced content
Monitoring your brand's AI footprint and entities is exactly where SEO advisory...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA["AI Is Confidently Wrong About Your Brand" — Closing the Loop with Stellarcast]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>When someone asks ChatGPT, Claude, Perplexity, or Gemini "what's the best X?", a few brands get named — and most companies have never checked whether they're one of them. <a href="https://www.linkedin.com/in/somya-goyal17/" target="_blank" rel="noreferrer noopener">Somya Goyal</a> built <a href="https://stellarcast.ai" target="_blank" rel="noreferrer noopener">Stellarcast</a> to change that: a platform that watches how your brand shows up in AI answers, diagnoses why you're missing, ships the fix, and then proves the needle moved.</p>
<p>After 15+ years in quality engineering — eight of them at Accenture, then leading QA and building validation frameworks for AI systems — Somya is a first-time founder building Stellarcast in the open from India. In this conversation with host Jeremy Rivera, she breaks down why AI citations are a different game from search rankings, why "AI is confidently wrong" about so many brands, and how a continuous monitor-diagnose-execute-prove loop beats the one-time audit.</p>
<h3>In this episode</h3>
<ul>
<li>The <strong>monitor → diagnose → execute → prove</strong> flywheel — and why most tools "stop at the dashboard"</li>
<li>Why <strong>citations aren't rankings</strong>: AI answers overlap Google's top ten by only ~14%</li>
<li><strong>AEO in plain English</strong> — make your brand easy for AI to find, understand, and read</li>
<li>Why <strong>"AI is confidently wrong"</strong>, citing two-year-old pricing and reviews even after fresh data lands</li>
<li>Treating LLM answers as a <strong>"liquid surface"</strong> — freshness, lag, and query-deserves-freshness in AI</li>
<li><strong>CMS integrations</strong> (WordPress, Shopify, Webflow) that turn diagnosed gaps into approved, shipped fixes</li>
<li>Somya's leap from <strong>15+ years in QA to first-time founder</strong> — and the exposure of shipping under your own name</li>
<li><strong>Market fit for SMBs and agencies</strong>, with the human always in the loop</li>
</ul>
<h3>Chapters</h3>
<ul>
<li>(00:00) Meet Somya Goyal &amp; what Stellarcast does — a "system of AI records"</li>
<li>(02:30) The four-agent loop: monitor, diagnose, execute, prove</li>
<li>(05:45) CMS integrations &amp; building in the open with pilot design partners</li>
<li>(08:10) How the models behave differently — and why citations aren't rankings (~14% overlap)</li>
<li>(12:20) Freshness, lag, and the "liquid surface" of LLM answers</li>
<li>(16:05) AI as your least-trained support rep — the rogue knowledge base</li>
<li>(19:15) Somya's background: fifteen years in QA to first-time founder</li>
<li>(22:40) Market fit: SMBs, agencies, and the human-in-the-loop</li>
<li>(25:30) Early access &amp; pricing</li>
</ul>
<h3>Notable quotes</h3>
<p>"Visibility in AI is simple. Make your brand easy for AI to find, understand, and read. That is the new name of AEO, in very simple English."<br />— Somya Goyal"Ranking is different and citation is different. AI citations overlap Google's top-ten links by only fourteen percent."<br />— Somya Goyal"Most brands have never read what AI says about them, and sometimes AI is confidently wrong. It cites data that's maybe two years old — the pricing, the reviews — even after a lot of fresh data."<br />— Somya Goyal</p>
<h3>Resources &amp; links</h3>
<ul>
<li><a href="https://stellarcast.ai" target="_blank" rel="noreferrer noopener">Stellarcast</a> — AI brand-visibility platform (monitor, diagnose, execute, prove)</li>
<li><a href="https://www.linkedin.com/in/somya-goyal17/" target="_blank" rel="noreferrer noopener">Somya Goyal on LinkedIn</a> — where she's building in the open</li>
<li>When AI is "confidently wrong" the fix is filling the gaps with <a href="https://human-certifiedcontent.com" target="_blank" rel="noreferrer noopener">human-certified, expert-sourced content</a></li>
<li>Monitoring your brand's AI footprint and entities is exactly where <a href="https://theseoadvisory.com" target="_blank" rel="noreferrer noopener">SEO advisory</a> earns its keep</li>
<li>Jeremy's fastest AI-citation win came from <a href="https://seoarcade.com/services-local-links-cleanup-events/" target="_blank" rel="noreferrer noopener">local link building through community cleanup events</a></li>
</ul>
<h3>About the show</h3>
<p><em>Unscripted SaaS</em> is hosted by <a href="https://jeremyriveraseo.com/about/" target="_blank" rel="noreferrer noopener">Jeremy Rivera</a>. Catch more episodes at <a href="https://unscriptedsaas.com" target="_blank" rel="noreferrer noopener">unscriptedsaas.com</a></p>]]>
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                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[When someone asks ChatGPT, Claude, Perplexity, or Gemini "what's the best X?", a few brands get named — and most companies have never checked whether they're one of them. Somya Goyal built Stellarcast to change that: a platform that watches how your brand shows up in AI answers, diagnoses why you're missing, ships the fix, and then proves the needle moved.
After 15+ years in quality engineering — eight of them at Accenture, then leading QA and building validation frameworks for AI systems — Somya is a first-time founder building Stellarcast in the open from India. In this conversation with host Jeremy Rivera, she breaks down why AI citations are a different game from search rankings, why "AI is confidently wrong" about so many brands, and how a continuous monitor-diagnose-execute-prove loop beats the one-time audit.
In this episode

The monitor → diagnose → execute → prove flywheel — and why most tools "stop at the dashboard"
Why citations aren't rankings: AI answers overlap Google's top ten by only ~14%
AEO in plain English — make your brand easy for AI to find, understand, and read
Why "AI is confidently wrong", citing two-year-old pricing and reviews even after fresh data lands
Treating LLM answers as a "liquid surface" — freshness, lag, and query-deserves-freshness in AI
CMS integrations (WordPress, Shopify, Webflow) that turn diagnosed gaps into approved, shipped fixes
Somya's leap from 15+ years in QA to first-time founder — and the exposure of shipping under your own name
Market fit for SMBs and agencies, with the human always in the loop

Chapters

(00:00) Meet Somya Goyal & what Stellarcast does — a "system of AI records"
(02:30) The four-agent loop: monitor, diagnose, execute, prove
(05:45) CMS integrations & building in the open with pilot design partners
(08:10) How the models behave differently — and why citations aren't rankings (~14% overlap)
(12:20) Freshness, lag, and the "liquid surface" of LLM answers
(16:05) AI as your least-trained support rep — the rogue knowledge base
(19:15) Somya's background: fifteen years in QA to first-time founder
(22:40) Market fit: SMBs, agencies, and the human-in-the-loop
(25:30) Early access & pricing

Notable quotes
"Visibility in AI is simple. Make your brand easy for AI to find, understand, and read. That is the new name of AEO, in very simple English."— Somya Goyal"Ranking is different and citation is different. AI citations overlap Google's top-ten links by only fourteen percent."— Somya Goyal"Most brands have never read what AI says about them, and sometimes AI is confidently wrong. It cites data that's maybe two years old — the pricing, the reviews — even after a lot of fresh data."— Somya Goyal
Resources & links

Stellarcast — AI brand-visibility platform (monitor, diagnose, execute, prove)
Somya Goyal on LinkedIn — where she's building in the open
When AI is "confidently wrong" the fix is filling the gaps with human-certified, expert-sourced content
Monitoring your brand's AI footprint and entities is exactly where SEO advisory...]]>
                </itunes:summary>
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                                                                            <itunes:duration>00:21:23</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Tobiloba Sulaimon (AuTrans) Transcribing Video/Audio For African Languages]]>
                </title>
                <pubDate>Thu, 02 Jul 2026 19:42:43 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/2514627</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/tobiloba-sulaimon-autrans-transcribing-videoaudio-for-african-languages</link>
                                <description>
                                            <![CDATA[<p><strong>Otter and Fireflies do not fail at African languages. They discard them.</strong> Unknown languages get filtered out as noise or approximated to the nearest English word. <a href="https://autrans.online">Tobiloba Sulaimon</a>, a self-taught developer from Lagos, built <strong>AuTrans</strong> to transcribe Pidgin, Yoruba, Hausa and Igbo as they were actually spoken. It started as a fix for a meeting the tools could not handle.</p>

<h2>Key takeaways</h2>

<ul>

<li><strong>The differentiator is what incumbents treat as an edge case.</strong> Not accuracy, but a product decision to drop what it does not recognise.</li>

<li><strong>Africa first is a constraint, not a slogan.</strong> Limited funding cannot cover many languages at once, so splitting attention means doing none of them well.</li>

<li><strong>Self-taught to shipping in roughly two years.</strong> YouTube, a first paid client, then a role where being the only developer forced the pace.</li>

<li><strong>He refuses features users ask for.</strong> Explicitly so the product never becomes a jack of all trades.</li>

<li><strong>First version shipped in about a week.</strong> The scope was small because the problem was his own.</li>

</ul>

<h2>On this page</h2>

<ul>

<li><a href="#gap">The gap the incumbents left open</a></li>

<li><a href="#focus">Africa first, and why it is a constraint</a></li>

<li><a href="#selftaught">Self-taught from Lagos</a></li>

<li><a href="#scope">Refusing the features people ask for</a></li>

<li><a href="#chapters">Chapters and timestamps</a></li>

<li><a href="#entities">People, ideas and sources mentioned</a></li>

<li><a href="#questions">Questions this episode answers</a></li>

<li><a href="#deeper">Go deeper</a></li>

</ul>

<h2>The gap the incumbents left open</h2>

<img src="https://cdn.jsdelivr.net/gh/jeremypenguin-max/unscripted-assets@main/tobiloba-quote-africa-first.jpg" alt="Quote card: We are African first. We are focusing on ourselves first, so I'm trying to solve this problem within Africa first before we move on. Tobiloba Sulaimon, AuTrans" width="1200" height="675" />

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>Tangible things were said and their machine did not capture that. And I thought that since I am a software developer, maybe I could build something that would solve this problem.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>Mainstream tools filter unrecognised languages out, or map them onto the nearest English word. The output looks like a transcription failure. It is closer to a design choice, and it is the kind of choice a large company can make for years without anyone internally noticing.</p>

<p>That is the general lesson worth taking from this episode even if you never touch transcription. <strong>Find the thing your category's incumbents have classified as an acceptable failure.</strong></p>

<h2>Africa first, and why it is a constraint</h2>

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>We are African first. We are focusing on ourselves first, so I’m trying to solve this problem within Africa first before we move on.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>This is not positioning. Limited funding cannot cover the continent's language count, so attempting breadth would mean doing all of it badly. The narrowness is what makes the quality possible, and the quality is the entire product.</p>

<h2>Self-taught from Lagos</h2>

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>Everything I know today I learnt on my own. I am a self-taught software developer.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>HTML, CSS and JavaScript from YouTube after high school. A first paid client build. Then a front-end role at a game studio where being the only developer meant learning fast or shipping nothing. The first version of AuTrans took about a week.&lt;...</p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Otter and Fireflies do not fail at African languages. They discard them. Unknown languages get filtered out as noise or approximated to the nearest English word. Tobiloba Sulaimon, a self-taught developer from Lagos, built AuTrans to transcribe Pidgin, Yoruba, Hausa and Igbo as they were actually spoken. It started as a fix for a meeting the tools could not handle.

Key takeaways



The differentiator is what incumbents treat as an edge case. Not accuracy, but a product decision to drop what it does not recognise.

Africa first is a constraint, not a slogan. Limited funding cannot cover many languages at once, so splitting attention means doing none of them well.

Self-taught to shipping in roughly two years. YouTube, a first paid client, then a role where being the only developer forced the pace.

He refuses features users ask for. Explicitly so the product never becomes a jack of all trades.

First version shipped in about a week. The scope was small because the problem was his own.



On this page



The gap the incumbents left open

Africa first, and why it is a constraint

Self-taught from Lagos

Refusing the features people ask for

Chapters and timestamps

People, ideas and sources mentioned

Questions this episode answers

Go deeper



The gap the incumbents left open



Tangible things were said and their machine did not capture that. And I thought that since I am a software developer, maybe I could build something that would solve this problem.— Tobiloba Sulaimon

Mainstream tools filter unrecognised languages out, or map them onto the nearest English word. The output looks like a transcription failure. It is closer to a design choice, and it is the kind of choice a large company can make for years without anyone internally noticing.

That is the general lesson worth taking from this episode even if you never touch transcription. Find the thing your category's incumbents have classified as an acceptable failure.

Africa first, and why it is a constraint

We are African first. We are focusing on ourselves first, so I’m trying to solve this problem within Africa first before we move on.— Tobiloba Sulaimon

This is not positioning. Limited funding cannot cover the continent's language count, so attempting breadth would mean doing all of it badly. The narrowness is what makes the quality possible, and the quality is the entire product.

Self-taught from Lagos

Everything I know today I learnt on my own. I am a self-taught software developer.— Tobiloba Sulaimon

HTML, CSS and JavaScript from YouTube after high school. A first paid client build. Then a front-end role at a game studio where being the only developer meant learning fast or shipping nothing. The first version of AuTrans took about a week.<...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Tobiloba Sulaimon (AuTrans) Transcribing Video/Audio For African Languages]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p><strong>Otter and Fireflies do not fail at African languages. They discard them.</strong> Unknown languages get filtered out as noise or approximated to the nearest English word. <a href="https://autrans.online">Tobiloba Sulaimon</a>, a self-taught developer from Lagos, built <strong>AuTrans</strong> to transcribe Pidgin, Yoruba, Hausa and Igbo as they were actually spoken. It started as a fix for a meeting the tools could not handle.</p>

<h2>Key takeaways</h2>

<ul>

<li><strong>The differentiator is what incumbents treat as an edge case.</strong> Not accuracy, but a product decision to drop what it does not recognise.</li>

<li><strong>Africa first is a constraint, not a slogan.</strong> Limited funding cannot cover many languages at once, so splitting attention means doing none of them well.</li>

<li><strong>Self-taught to shipping in roughly two years.</strong> YouTube, a first paid client, then a role where being the only developer forced the pace.</li>

<li><strong>He refuses features users ask for.</strong> Explicitly so the product never becomes a jack of all trades.</li>

<li><strong>First version shipped in about a week.</strong> The scope was small because the problem was his own.</li>

</ul>

<h2>On this page</h2>

<ul>

<li><a href="#gap">The gap the incumbents left open</a></li>

<li><a href="#focus">Africa first, and why it is a constraint</a></li>

<li><a href="#selftaught">Self-taught from Lagos</a></li>

<li><a href="#scope">Refusing the features people ask for</a></li>

<li><a href="#chapters">Chapters and timestamps</a></li>

<li><a href="#entities">People, ideas and sources mentioned</a></li>

<li><a href="#questions">Questions this episode answers</a></li>

<li><a href="#deeper">Go deeper</a></li>

</ul>

<h2>The gap the incumbents left open</h2>

<img src="https://cdn.jsdelivr.net/gh/jeremypenguin-max/unscripted-assets@main/tobiloba-quote-africa-first.jpg" alt="Quote card: We are African first. We are focusing on ourselves first, so I'm trying to solve this problem within Africa first before we move on. Tobiloba Sulaimon, AuTrans" width="1200" height="675" />

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>Tangible things were said and their machine did not capture that. And I thought that since I am a software developer, maybe I could build something that would solve this problem.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>Mainstream tools filter unrecognised languages out, or map them onto the nearest English word. The output looks like a transcription failure. It is closer to a design choice, and it is the kind of choice a large company can make for years without anyone internally noticing.</p>

<p>That is the general lesson worth taking from this episode even if you never touch transcription. <strong>Find the thing your category's incumbents have classified as an acceptable failure.</strong></p>

<h2>Africa first, and why it is a constraint</h2>

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>We are African first. We are focusing on ourselves first, so I’m trying to solve this problem within Africa first before we move on.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>This is not positioning. Limited funding cannot cover the continent's language count, so attempting breadth would mean doing all of it badly. The narrowness is what makes the quality possible, and the quality is the entire product.</p>

<h2>Self-taught from Lagos</h2>

<blockquote cite="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/"><p>Everything I know today I learnt on my own. I am a self-taught software developer.</p>— <cite>Tobiloba Sulaimon</cite></blockquote>

<p>HTML, CSS and JavaScript from YouTube after high school. A first paid client build. Then a front-end role at a game studio where being the only developer meant learning fast or shipping nothing. The first version of AuTrans took about a week.</p>

<h2>Refusing the features people ask for</h2>

<p>With a team and outside consulting, he now rolls features out step by step and turns down most requests, so AuTrans does not become a jack of all trades. Jeremy anchors the same lesson in Raven Tools, which expanded horizontally until it was competing with everyone and beating no one.</p>

<p>Around one hundred users and the first paying customers at the time of recording, with mobile apps, more languages and API access on the roadmap.</p>

<h2>Chapters</h2>

<table><thead><tr><th>Time</th><th>What happens</th></tr></thead><tbody>

<tr><td><strong>00:22</strong></td><td>Transcription that understands Yoruba and Igbo</td></tr>

<tr><td><strong>02:07</strong></td><td>The engine that keeps every language as spoken</td></tr>

<tr><td><strong>03:39</strong></td><td>Why so much of the ML world flows through English</td></tr>

<tr><td><strong>05:54</strong></td><td>The origin story: a meeting the tools could not transcribe</td></tr>

<tr><td><strong>08:00</strong></td><td>From personal tool to public SaaS, African first</td></tr>

<tr><td><strong>10:49</strong></td><td>The scope-creep trap</td></tr>

<tr><td><strong>12:15</strong></td><td>Jeremy's Raven Tools cautionary tale</td></tr>

<tr><td><strong>14:37</strong></td><td>Self-taught from Lagos</td></tr>

<tr><td><strong>23:39</strong></td><td>Building the first version in a weekend</td></tr>

</tbody></table>

<h2>People, ideas and sources mentioned</h2>

<table><thead><tr><th>Entity</th><th>What it is</th></tr></thead><tbody>

<tr><td><a href="https://autrans.online">AuTrans</a></td><td>AI transcription optimised for African voices, keeping Pidgin, Yoruba, Hausa and Igbo as spoken</td></tr>

<tr><td>Otter, Fireflies</td><td>Named incumbents that treat non-English African-language audio as noise</td></tr>

<tr><td>Immanuel Abraham</td><td>His mentor, a backend engineer with ten years of experience</td></tr>

<tr><td>Raven Tools</td><td>Jeremy's counterexample of a product that over-expanded horizontally</td></tr>

<tr><td>Vertical versus horizontal scoping</td><td>The through-line: depth in one market against breadth across many</td></tr>

</tbody></table>

<h2>Questions this episode answers</h2>

<ul>

<li>Why do mainstream transcription tools fail on African languages?</li>

<li>Should I focus on one market before expanding internationally?</li>

<li>How do I avoid scope creep when users keep requesting features?</li>

<li>Can you become a working developer self-taught, and how long does it take?</li>

<li>How do I find a differentiator an incumbent will not simply copy?</li>

<li>How long should a first version take to build?</li>

<li>How do I decide which feature requests to refuse?</li>

</ul>

<h2>Go deeper</h2>

<p>Every link above goes somewhere different. These are the ones not already mentioned above.</p>

<ul>

<li><a href="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/">Malith Gamage on why survival is the whole strategy</a>, arguing the same narrowness from a bootstrapped European position.</li>

<li><a href="https://unscriptedsaas.com/tom-girgash-taproot-memory-layer/">Tom Girgash on building for a group you actually belong to</a>, which is the founder-market-fit version of the same instinct.</li>

<li><a href="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus.md">The machine-readable version of this episode</a>, carrying the complete transcript with speaker labels on every turn. Written to be pasted into an LLM.</li>

</ul>

<h2>Find Tobiloba Sulaimon</h2>

<p><a href="https://autrans.online">autrans.online</a></p>

<h2>Cite this episode</h2>

<p><em>Sulaimon, Tobiloba. Interviewed by Jeremy Rivera. “Africa First.” Unscripted SaaS, 2026. <a href="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/">https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/</a></em></p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/2514627/c1e-5w279u7x93gu3m7mp-rkgm343vavn2-nxzihx.mp3" length="15423129"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[Otter and Fireflies do not fail at African languages. They discard them. Unknown languages get filtered out as noise or approximated to the nearest English word. Tobiloba Sulaimon, a self-taught developer from Lagos, built AuTrans to transcribe Pidgin, Yoruba, Hausa and Igbo as they were actually spoken. It started as a fix for a meeting the tools could not handle.

Key takeaways



The differentiator is what incumbents treat as an edge case. Not accuracy, but a product decision to drop what it does not recognise.

Africa first is a constraint, not a slogan. Limited funding cannot cover many languages at once, so splitting attention means doing none of them well.

Self-taught to shipping in roughly two years. YouTube, a first paid client, then a role where being the only developer forced the pace.

He refuses features users ask for. Explicitly so the product never becomes a jack of all trades.

First version shipped in about a week. The scope was small because the problem was his own.



On this page



The gap the incumbents left open

Africa first, and why it is a constraint

Self-taught from Lagos

Refusing the features people ask for

Chapters and timestamps

People, ideas and sources mentioned

Questions this episode answers

Go deeper



The gap the incumbents left open



Tangible things were said and their machine did not capture that. And I thought that since I am a software developer, maybe I could build something that would solve this problem.— Tobiloba Sulaimon

Mainstream tools filter unrecognised languages out, or map them onto the nearest English word. The output looks like a transcription failure. It is closer to a design choice, and it is the kind of choice a large company can make for years without anyone internally noticing.

That is the general lesson worth taking from this episode even if you never touch transcription. Find the thing your category's incumbents have classified as an acceptable failure.

Africa first, and why it is a constraint

We are African first. We are focusing on ourselves first, so I’m trying to solve this problem within Africa first before we move on.— Tobiloba Sulaimon

This is not positioning. Limited funding cannot cover the continent's language count, so attempting breadth would mean doing all of it badly. The narrowness is what makes the quality possible, and the quality is the entire product.

Self-taught from Lagos

Everything I know today I learnt on my own. I am a self-taught software developer.— Tobiloba Sulaimon

HTML, CSS and JavaScript from YouTube after high school. A first paid client build. Then a front-end role at a game studio where being the only developer meant learning fast or shipping nothing. The first version of AuTrans took about a week.<...]]>
                </itunes:summary>
                                                                            <itunes:duration>00:32:08</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Building a Privacy-First Client Reporting SaaS with Malith Gamage of Zapdigits]]>
                </title>
                <pubDate>Fri, 08 May 2026 19:07:14 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/2457880</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/building-a-privacy-first-client-reporting-saas-with-malith-gamage-of-zapdigits</link>
                                <description>
                                            <![CDATA[<p><strong>Fifteen years building SaaS across European scale-ups, including the unicorn Brevo, compressed into two words.</strong> Malith Gamage bootstrapped <a href="https://zapdigits.com">Zapdigits</a>, a client-reporting tool for marketing agencies, and his survival advice is not a framework. It is do not die. Stay alive three or four years and you are fine. Everything else in this episode is the operational discipline that makes that possible.</p>

<h2>Key takeaways</h2>

<ul>

<li><strong>Survival is the strategy, not a precondition for one.</strong> No in-house hires, infrastructure scaled only when needed, and a year of AWS credits used as a cash-flow cushion.</li>

<li><strong>White labelling sits on every plan, not the top tier.</strong> Agencies have to look more put-together than a client’s internal marketing team, so branding is the product rather than an upsell.</li>

<li><strong>He ships AI visibility reporting and openly doubts it.</strong> Ask the same question five times and get five answers pulled from five places.</li>

<li><strong>Domain authority did not predict who got cited.</strong> His own unpromoted, zero-authority domain was the source models pulled from, while the promoted one was not.</li>

<li><strong>A lifetime deal run as a feedback engine.</strong> The value was buyers who kept sending feature requests, not the one-off revenue.</li>

</ul>

<h2>On this page</h2>

<ul>

<li><a href="#survival">Do not die</a></li>

<li><a href="#schema">Your AI is only as smart as your schema</a></li>

<li><a href="#visibility">Shipping a feature he does not fully trust</a></li>

<li><a href="#feedback">White labelling, and a lifetime deal as a feedback engine</a></li>

<li><a href="#chapters">Chapters and timestamps</a></li>

<li><a href="#entities">People, ideas and sources mentioned</a></li>

<li><a href="#questions">Questions this episode answers</a></li>

<li><a href="#deeper">Go deeper</a></li>

</ul>

<h2>Do not die</h2>

<img src="https://cdn.jsdelivr.net/gh/jeremypenguin-max/unscripted-assets@main/gamage-quote-dont-die.jpg" alt="Quote card: Some main advice is don't die. Like as long as you can stay for like three, four years alive, then you're good. Malith Gamage, Zapdigits" width="1200" height="675" />

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>Some main advice is don’t die. Like as long as you can stay for like three, four years alive, then you’re good.</p>— <cite>Malith Gamage</cite></blockquote>

<p>Unromantic, and more useful than most strategy. The failure mode for a bootstrapped tool is almost never being out-competed on features. It is running out of runway during the years when nothing is visibly working.</p>

<p>So the discipline is structural: no in-house hires, infrastructure scaled only when demand actually arrives, and a year of cloud credits treated as a cash-flow buffer rather than free compute to burn.</p>

<h2>Your AI is only as smart as your schema</h2>

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>Your AI is smart as your schema. As long as you give the correct data and the correct description, then you will get good answers back.</p>— <cite>Malith Gamage</cite></blockquote>

<p>He draws the parallel to MCP without prompting, and it is the reason he pipes context in before asking anything: pull the Analytics data first, describe it properly, then ask the question. The quality ceiling is set at the data-description step, not at the model.</p>

<h2>Shipping a feature he does not fully trust</h2>

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>I don’t even know sometimes if you ask the same question five times you get five different answers they pull out from five different places.</p>— <cite>Malith Gamage</cite></blockquote>

<p>Zapdigits aggregates brand visibility across several models and averages it into a score for agency clients. He will t...</p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Fifteen years building SaaS across European scale-ups, including the unicorn Brevo, compressed into two words. Malith Gamage bootstrapped Zapdigits, a client-reporting tool for marketing agencies, and his survival advice is not a framework. It is do not die. Stay alive three or four years and you are fine. Everything else in this episode is the operational discipline that makes that possible.

Key takeaways



Survival is the strategy, not a precondition for one. No in-house hires, infrastructure scaled only when needed, and a year of AWS credits used as a cash-flow cushion.

White labelling sits on every plan, not the top tier. Agencies have to look more put-together than a client’s internal marketing team, so branding is the product rather than an upsell.

He ships AI visibility reporting and openly doubts it. Ask the same question five times and get five answers pulled from five places.

Domain authority did not predict who got cited. His own unpromoted, zero-authority domain was the source models pulled from, while the promoted one was not.

A lifetime deal run as a feedback engine. The value was buyers who kept sending feature requests, not the one-off revenue.



On this page



Do not die

Your AI is only as smart as your schema

Shipping a feature he does not fully trust

White labelling, and a lifetime deal as a feedback engine

Chapters and timestamps

People, ideas and sources mentioned

Questions this episode answers

Go deeper



Do not die



Some main advice is don’t die. Like as long as you can stay for like three, four years alive, then you’re good.— Malith Gamage

Unromantic, and more useful than most strategy. The failure mode for a bootstrapped tool is almost never being out-competed on features. It is running out of runway during the years when nothing is visibly working.

So the discipline is structural: no in-house hires, infrastructure scaled only when demand actually arrives, and a year of cloud credits treated as a cash-flow buffer rather than free compute to burn.

Your AI is only as smart as your schema

Your AI is smart as your schema. As long as you give the correct data and the correct description, then you will get good answers back.— Malith Gamage

He draws the parallel to MCP without prompting, and it is the reason he pipes context in before asking anything: pull the Analytics data first, describe it properly, then ask the question. The quality ceiling is set at the data-description step, not at the model.

Shipping a feature he does not fully trust

I don’t even know sometimes if you ask the same question five times you get five different answers they pull out from five different places.— Malith Gamage

Zapdigits aggregates brand visibility across several models and averages it into a score for agency clients. He will t...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Building a Privacy-First Client Reporting SaaS with Malith Gamage of Zapdigits]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p><strong>Fifteen years building SaaS across European scale-ups, including the unicorn Brevo, compressed into two words.</strong> Malith Gamage bootstrapped <a href="https://zapdigits.com">Zapdigits</a>, a client-reporting tool for marketing agencies, and his survival advice is not a framework. It is do not die. Stay alive three or four years and you are fine. Everything else in this episode is the operational discipline that makes that possible.</p>

<h2>Key takeaways</h2>

<ul>

<li><strong>Survival is the strategy, not a precondition for one.</strong> No in-house hires, infrastructure scaled only when needed, and a year of AWS credits used as a cash-flow cushion.</li>

<li><strong>White labelling sits on every plan, not the top tier.</strong> Agencies have to look more put-together than a client’s internal marketing team, so branding is the product rather than an upsell.</li>

<li><strong>He ships AI visibility reporting and openly doubts it.</strong> Ask the same question five times and get five answers pulled from five places.</li>

<li><strong>Domain authority did not predict who got cited.</strong> His own unpromoted, zero-authority domain was the source models pulled from, while the promoted one was not.</li>

<li><strong>A lifetime deal run as a feedback engine.</strong> The value was buyers who kept sending feature requests, not the one-off revenue.</li>

</ul>

<h2>On this page</h2>

<ul>

<li><a href="#survival">Do not die</a></li>

<li><a href="#schema">Your AI is only as smart as your schema</a></li>

<li><a href="#visibility">Shipping a feature he does not fully trust</a></li>

<li><a href="#feedback">White labelling, and a lifetime deal as a feedback engine</a></li>

<li><a href="#chapters">Chapters and timestamps</a></li>

<li><a href="#entities">People, ideas and sources mentioned</a></li>

<li><a href="#questions">Questions this episode answers</a></li>

<li><a href="#deeper">Go deeper</a></li>

</ul>

<h2>Do not die</h2>

<img src="https://cdn.jsdelivr.net/gh/jeremypenguin-max/unscripted-assets@main/gamage-quote-dont-die.jpg" alt="Quote card: Some main advice is don't die. Like as long as you can stay for like three, four years alive, then you're good. Malith Gamage, Zapdigits" width="1200" height="675" />

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>Some main advice is don’t die. Like as long as you can stay for like three, four years alive, then you’re good.</p>— <cite>Malith Gamage</cite></blockquote>

<p>Unromantic, and more useful than most strategy. The failure mode for a bootstrapped tool is almost never being out-competed on features. It is running out of runway during the years when nothing is visibly working.</p>

<p>So the discipline is structural: no in-house hires, infrastructure scaled only when demand actually arrives, and a year of cloud credits treated as a cash-flow buffer rather than free compute to burn.</p>

<h2>Your AI is only as smart as your schema</h2>

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>Your AI is smart as your schema. As long as you give the correct data and the correct description, then you will get good answers back.</p>— <cite>Malith Gamage</cite></blockquote>

<p>He draws the parallel to MCP without prompting, and it is the reason he pipes context in before asking anything: pull the Analytics data first, describe it properly, then ask the question. The quality ceiling is set at the data-description step, not at the model.</p>

<h2>Shipping a feature he does not fully trust</h2>

<blockquote cite="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/"><p>I don’t even know sometimes if you ask the same question five times you get five different answers they pull out from five different places.</p>— <cite>Malith Gamage</cite></blockquote>

<p>Zapdigits aggregates brand visibility across several models and averages it into a score for agency clients. He will tell you the underlying signal is unstable while the feature is live, which is rarer than it should be.</p>

<p>His sharpest example is his own: a throwaway landing-page domain with no authority and no promotion behind it was what the models surfaced when asked about his brand. The domain he had actually promoted was not.</p>

<h2>White labelling, and a lifetime deal as a feedback engine</h2>

<p>Competitors gate white labelling behind the most expensive plan. Zapdigits puts it on every plan, and the reasoning is about who the customer is rather than about pricing psychology. An agency has to look more together than the client’s internal marketing team, so its own branding on the dashboard is not a premium feature, it is the thing being sold.</p>

<p>The lifetime deal was run the same way. Buyers came in through live webinars and stayed in a private group, on a public roadmap where they add feature requests directly. Many bought partly to back a founder who was starting out, and then kept sending ideas.</p>

<p>Which is the actual return: people who tell you something useful, rather than people who tell you it was good but too expensive.</p>

<h2>Chapters</h2>

<table><thead><tr><th>Time</th><th>What happens</th></tr></thead><tbody>

<tr><td><strong>00:00</strong></td><td>Fifteen years of European SaaS, and what Zapdigits is</td></tr>

<tr><td><strong>03:08</strong></td><td>It started as an internal Stripe dashboard for his co-founder</td></tr>

<tr><td><strong>06:17</strong></td><td>White labelling on every plan, not the top tier</td></tr>

<tr><td><strong>09:51</strong></td><td>Connector parity, and a public roadmap of feature requests</td></tr>

<tr><td><strong>14:57</strong></td><td>Polling several models to score AI visibility</td></tr>

<tr><td><strong>17:14</strong></td><td>Same question five times, five answers, zero domain authority</td></tr>

<tr><td><strong>20:56</strong></td><td>EU privacy pressure and self-hosting Llama</td></tr>

<tr><td><strong>30:41</strong></td><td>The four value tiers: money, time, goals, identity</td></tr>

<tr><td><strong>39:05</strong></td><td>Staying lean: no hires, AWS credits as a cushion</td></tr>

<tr><td><strong>50:20</strong></td><td>Do not die: survive three or four years and you are fine</td></tr>

</tbody></table>

<h2>People, ideas and sources mentioned</h2>

<table><thead><tr><th>Entity</th><th>What it is</th></tr></thead><tbody>

<tr><td><a href="https://zapdigits.com">Zapdigits</a></td><td>Client reporting SaaS for marketing agencies. Official Stripe partner, around thirty data connectors</td></tr>

<tr><td>Malith Gamage</td><td>Co-founder. Fifteen years across European SaaS including Brevo, plus an InsureTech in the Netherlands</td></tr>

<tr><td>Brevo</td><td>The European unicorn where he previously worked</td></tr>

<tr><td>Llama</td><td>The open-source model he is exploring self-hosting, so client data stays in-house</td></tr>

<tr><td>The four value tiers</td><td>Jeremy's framing in the episode: money, then time, then goals, then identity</td></tr>

</tbody></table>

<h2>Questions this episode answers</h2>

<ul>

<li>What is the single most important thing for an early-stage SaaS?</li>

<li>Should I bootstrap or raise venture capital?</li>

<li>Is AI visibility reporting reliable yet?</li>

<li>Why does domain authority not seem to matter for AI citations?</li>

<li>Should white labelling be a premium feature?</li>

<li>How do I get useful product feedback rather than complaints about price?</li>

<li>How do I keep infrastructure costs down as a two-person team?</li>

</ul>

<h2>Go deeper</h2>

<p>Every link above goes somewhere different. These are the ones not already mentioned above.</p>

<ul>

<li><a href="https://unscriptedsaas.com/africa-first-tobiloba-sulaimon-on-focus/">the same narrowness argued from Lagos</a>, where the funding constraint is what makes solving one market properly possible at all.</li>

<li><a href="https://unscriptedsaas.com/tom-girgash-taproot-memory-layer/">building a tool for the operator you already are</a>, which is founder-market fit doing the job a roadmap usually does.</li>

<li><a href="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival.md">the full transcript of this episode in machine-readable form</a>, speaker-labelled on every turn and written to be pasted into an assistant.</li>

</ul>

<h2>Find Malith Gamage</h2>

<p><a href="https://zapdigits.com">zapdigits.com</a>.</p>

<h2>Cite this episode</h2>

<p><em>Gamage, Malith. Interviewed by Jeremy Rivera. “Do Not Die: On SaaS Survival.” Unscripted SaaS, 4 August 2026. <a href="https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/">https://unscriptedsaas.com/do-not-die-malith-gamage-on-saas-survival/</a></em></p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/2457880/c1e-0wqz8u7qno2fp3w38-ww44d4w0fdvk-w1wffw.mp3" length="24886770"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[Fifteen years building SaaS across European scale-ups, including the unicorn Brevo, compressed into two words. Malith Gamage bootstrapped Zapdigits, a client-reporting tool for marketing agencies, and his survival advice is not a framework. It is do not die. Stay alive three or four years and you are fine. Everything else in this episode is the operational discipline that makes that possible.

Key takeaways



Survival is the strategy, not a precondition for one. No in-house hires, infrastructure scaled only when needed, and a year of AWS credits used as a cash-flow cushion.

White labelling sits on every plan, not the top tier. Agencies have to look more put-together than a client’s internal marketing team, so branding is the product rather than an upsell.

He ships AI visibility reporting and openly doubts it. Ask the same question five times and get five answers pulled from five places.

Domain authority did not predict who got cited. His own unpromoted, zero-authority domain was the source models pulled from, while the promoted one was not.

A lifetime deal run as a feedback engine. The value was buyers who kept sending feature requests, not the one-off revenue.



On this page



Do not die

Your AI is only as smart as your schema

Shipping a feature he does not fully trust

White labelling, and a lifetime deal as a feedback engine

Chapters and timestamps

People, ideas and sources mentioned

Questions this episode answers

Go deeper



Do not die



Some main advice is don’t die. Like as long as you can stay for like three, four years alive, then you’re good.— Malith Gamage

Unromantic, and more useful than most strategy. The failure mode for a bootstrapped tool is almost never being out-competed on features. It is running out of runway during the years when nothing is visibly working.

So the discipline is structural: no in-house hires, infrastructure scaled only when demand actually arrives, and a year of cloud credits treated as a cash-flow buffer rather than free compute to burn.

Your AI is only as smart as your schema

Your AI is smart as your schema. As long as you give the correct data and the correct description, then you will get good answers back.— Malith Gamage

He draws the parallel to MCP without prompting, and it is the reason he pipes context in before asking anything: pull the Analytics data first, describe it properly, then ask the question. The quality ceiling is set at the data-description step, not at the model.

Shipping a feature he does not fully trust

I don’t even know sometimes if you ask the same question five times you get five different answers they pull out from five different places.— Malith Gamage

Zapdigits aggregates brand visibility across several models and averages it into a score for agency clients. He will t...]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/2457880/c1a-wq51r-xxkkqkjgsw8-oddktc.png"></itunes:image>
                                                                            <itunes:duration>00:51:50</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Kevin Urrutia & Magic Rinku's Internal Linking SaaS]]>
                </title>
                <pubDate>Mon, 15 Sep 2025 21:23:21 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/2141554</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/kevin-urrutia-magic-rinkus-internal-linking-saas</link>
                                <description>
                                            <![CDATA[<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Guest Bio</h2>
<p class="whitespace-normal break-words">Kevin Urrutia is a software engineer turned serial entrepreneur with 20+ years of experience building tech products. He's worked at Silicon Valley companies including Mint.com and Zaarly, and founded Voy Media, a digital marketing agency that has generated over $50 million in revenue. His latest venture, Magic Rinku, tackles one of SEO's most persistent challenges: automating internal link building at scale.</p>
<p class="whitespace-normal break-words"><strong>Connect with Kevin:</strong></p>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Email: <a class="underline" href="mailto:kevin@magicrinku.com">kevin@magicrinku.com</a></li>
<li class="whitespace-normal break-words">Twitter: <a class="underline" href="https://twitter.com/danest">@danest</a></li>
<li class="whitespace-normal break-words">Website: <a class="underline" href="https://magicrinku.com/">Magic Rinku</a></li>
</ul>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Episode Summary</h2>
<p class="whitespace-normal break-words">In this unscripted conversation, Kevin shares the journey of building Magic Rinku from personal frustration to SaaS solution. We dive deep into the technical challenges of WordPress integration, the strategic use of AI versus traditional algorithms, and unconventional marketing approaches that are actually working in 2025.</p>
<p class="whitespace-normal break-words">Kevin reveals how he discovered 350 out of 400 articles on his own site had zero internal links, the technical nightmare of supporting multiple WordPress page builders, and why cold email and Reddit still outperform traditional SaaS marketing for developer tools.</p>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Topics Covered</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">The Genesis Story</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">How Kevin's personal pain with internal linking across 8-10 affiliate sites led to Magic Rinku</li>
<li class="whitespace-normal break-words">The validation process through Reddit and direct customer conversations</li>
<li class="whitespace-normal break-words">Why most SEO professionals are missing huge linking opportunities due to broken manual processes</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Technical Deep Dive</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">WordPress ecosystem challenges: Supporting Elementor, Beaver Builder, Gutenberg, and Classic Editor</li>
<li class="whitespace-normal break-words">The 30-second delay problem and why bulk operations are complex in WordPress</li>
<li class="whitespace-normal break-words">Database structure differences across page builders and how they affect plugin development</li>
<li class="whitespace-normal break-words">Error handling and retry systems for WordPress API integration</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">AI Implementation Philosophy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Strategic use of AI vs. traditional algorithms (RAKE, ENG tagger)</li>
<li class="whitespace-normal break-words">Two specific AI use cases: contextual understanding and smart sentence generation</li>
<li class="whitespace-normal break-words">Why 30% of AI suggestions are perfect, 50% need tweaking, and 20% are unusable</li>
<li class="whitespace-normal break-words">The explainability problem and showing confidence scores to use...</li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Guest Bio
Kevin Urrutia is a software engineer turned serial entrepreneur with 20+ years of experience building tech products. He's worked at Silicon Valley companies including Mint.com and Zaarly, and founded Voy Media, a digital marketing agency that has generated over $50 million in revenue. His latest venture, Magic Rinku, tackles one of SEO's most persistent challenges: automating internal link building at scale.
Connect with Kevin:

Email: kevin@magicrinku.com
Twitter: @danest
Website: Magic Rinku


Episode Summary
In this unscripted conversation, Kevin shares the journey of building Magic Rinku from personal frustration to SaaS solution. We dive deep into the technical challenges of WordPress integration, the strategic use of AI versus traditional algorithms, and unconventional marketing approaches that are actually working in 2025.
Kevin reveals how he discovered 350 out of 400 articles on his own site had zero internal links, the technical nightmare of supporting multiple WordPress page builders, and why cold email and Reddit still outperform traditional SaaS marketing for developer tools.

Key Topics Covered
The Genesis Story

How Kevin's personal pain with internal linking across 8-10 affiliate sites led to Magic Rinku
The validation process through Reddit and direct customer conversations
Why most SEO professionals are missing huge linking opportunities due to broken manual processes

Technical Deep Dive

WordPress ecosystem challenges: Supporting Elementor, Beaver Builder, Gutenberg, and Classic Editor
The 30-second delay problem and why bulk operations are complex in WordPress
Database structure differences across page builders and how they affect plugin development
Error handling and retry systems for WordPress API integration

AI Implementation Philosophy

Strategic use of AI vs. traditional algorithms (RAKE, ENG tagger)
Two specific AI use cases: contextual understanding and smart sentence generation
Why 30% of AI suggestions are perfect, 50% need tweaking, and 20% are unusable
The explainability problem and showing confidence scores to use...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Kevin Urrutia & Magic Rinku's Internal Linking SaaS]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Guest Bio</h2>
<p class="whitespace-normal break-words">Kevin Urrutia is a software engineer turned serial entrepreneur with 20+ years of experience building tech products. He's worked at Silicon Valley companies including Mint.com and Zaarly, and founded Voy Media, a digital marketing agency that has generated over $50 million in revenue. His latest venture, Magic Rinku, tackles one of SEO's most persistent challenges: automating internal link building at scale.</p>
<p class="whitespace-normal break-words"><strong>Connect with Kevin:</strong></p>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Email: <a class="underline" href="mailto:kevin@magicrinku.com">kevin@magicrinku.com</a></li>
<li class="whitespace-normal break-words">Twitter: <a class="underline" href="https://twitter.com/danest">@danest</a></li>
<li class="whitespace-normal break-words">Website: <a class="underline" href="https://magicrinku.com/">Magic Rinku</a></li>
</ul>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Episode Summary</h2>
<p class="whitespace-normal break-words">In this unscripted conversation, Kevin shares the journey of building Magic Rinku from personal frustration to SaaS solution. We dive deep into the technical challenges of WordPress integration, the strategic use of AI versus traditional algorithms, and unconventional marketing approaches that are actually working in 2025.</p>
<p class="whitespace-normal break-words">Kevin reveals how he discovered 350 out of 400 articles on his own site had zero internal links, the technical nightmare of supporting multiple WordPress page builders, and why cold email and Reddit still outperform traditional SaaS marketing for developer tools.</p>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Topics Covered</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">The Genesis Story</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">How Kevin's personal pain with internal linking across 8-10 affiliate sites led to Magic Rinku</li>
<li class="whitespace-normal break-words">The validation process through Reddit and direct customer conversations</li>
<li class="whitespace-normal break-words">Why most SEO professionals are missing huge linking opportunities due to broken manual processes</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Technical Deep Dive</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">WordPress ecosystem challenges: Supporting Elementor, Beaver Builder, Gutenberg, and Classic Editor</li>
<li class="whitespace-normal break-words">The 30-second delay problem and why bulk operations are complex in WordPress</li>
<li class="whitespace-normal break-words">Database structure differences across page builders and how they affect plugin development</li>
<li class="whitespace-normal break-words">Error handling and retry systems for WordPress API integration</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">AI Implementation Philosophy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Strategic use of AI vs. traditional algorithms (RAKE, ENG tagger)</li>
<li class="whitespace-normal break-words">Two specific AI use cases: contextual understanding and smart sentence generation</li>
<li class="whitespace-normal break-words">Why 30% of AI suggestions are perfect, 50% need tweaking, and 20% are unusable</li>
<li class="whitespace-normal break-words">The explainability problem and showing confidence scores to users</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Advanced SEO Features</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Silo construction from both technical and strategic perspectives</li>
<li class="whitespace-normal break-words">Tree rebalancing algorithms for hierarchical site structures</li>
<li class="whitespace-normal break-words">Why circular silos were pulled from production despite working code</li>
<li class="whitespace-normal break-words">The decision framework for shipping features vs. keeping them in development</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Unconventional Marketing Strategy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Cold email targeting WordPress agencies </li>
<li class="whitespace-normal break-words">Reddit as a B2B channel for finding people actively complaining about the problem</li>
<li class="whitespace-normal break-words">Why traditional SaaS marketing (content, paid ads) doesn't work for unknown problem categories</li>
<li class="whitespace-normal break-words">The two-email rule and why persistence beyond that is counterproductive</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Company Philosophy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Intentionally staying at 2-3 person team size</li>
<li class="whitespace-normal break-words">Lifestyle business approach vs. venture scale ambitions</li>
<li class="whitespace-normal break-words">The hiring challenge: finding people who understand both WordPress and SEO</li>
<li class="whitespace-normal break-words">Using contractors vs. full-time employees at current scale</li>
</ul>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Quotable Moments</h2>
<blockquote class="border-border-200 border-l-4 pl-4">
<p class="whitespace-normal break-words">"Even for someone like me who knows SEO, who's been doing this for years, I had this massive blind spot. When I ran my prototype, it found 350 articles with zero internal links out of 400 total articles."</p>
</blockquote>
<blockquote class="border-border-200 border-l-4 pl-4">
<p class="whitespace-normal break-words">"Our biggest competitor is Excel spreadsheets and manual processes. There are other tools, but most are part of $200-500/month SEO suites. We do one thing really well."</p>
</blockquote>
<blockquote class="border-border-200 border-l-4 pl-4">
<p class="whitespace-normal break-words">"My rule is pretty simple - use AI for problems that require understanding context and nuance, use traditional algorithms for problems that have clear mathematical solutions."</p>
</blockquote>
<blockquote class="border-border-200 border-l-4 pl-4">
<p class="whitespace-normal break-words">"The freedom is the best part of being a founder, but also the worst part because you have infinite options every day."</p>
</blockquote>
<blockquote class="border-border-200 border-l-4 pl-4">
<p class="whitespace-normal break-words">"If a feature works for 80% of use cases and doesn't break anything, I ship it. I can iterate based on real user feedback rather than trying to anticipate every edge case."</p>
</blockquote>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Resources Mentioned</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Tools &amp; Platforms</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Magic Rinku - AI-powered internal link building</li>
<li class="whitespace-normal break-words">WordPress page builders: Elementor, Beaver Builder, Gutenberg, Divi</li>
<li class="whitespace-normal break-words">Convert SEO - for finding WordPress agencies</li>
<li class="whitespace-normal break-words">Screaming Frog - SEO crawling tool</li>
<li class="whitespace-normal break-words">Ahrefs - SEO platform mentioned for potential integration</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Books &amp; Learning Resources</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">"The Mom Test" by Rob Fitzpatrick - customer development</li>
<li class="whitespace-normal break-words">SEO blogs and communities for understanding user problems</li>
<li class="whitespace-normal break-words">Reddit communities for market research and validation</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Marketing Channels</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Cold email outreach to WordPress agencies</li>
<li class="whitespace-normal break-words">Reddit for finding users with the specific problem</li>
<li class="whitespace-normal break-words">Word of mouth within the SEO community</li>
<li class="whitespace-normal break-words">Organic search for "WordPress internal linking plugin"</li>
</ul>
<hr class="border-border-300 my-2" />
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Takeaways for SaaS Founders</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Product Development</h3>
<ol class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Build something you actually use daily</strong> - Customer development is easier when you are the customer</li>
<li class="whitespace-normal break-words"><strong>Ship at 80% completeness</strong> - Iterate based on real feedback rather than anticipating edge cases</li>
<li class="whitespace-normal break-words"><strong>Use AI strategically</strong> - Apply it for context/nuance problems, traditional algorithms for mathematical solutions</li>
<li class="whitespace-normal break-words"><strong>WordPress is complex but necessary</strong> - 40% market share makes technical challenges worthwhile</li>
</ol>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Marketing &amp; Sales</h3>
<ol class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Go where people complain about problems</strong> - Don't wait for them to search for solutions</li>
<li class="whitespace-normal break-words"><strong>Cold email still works</strong> - When targeting the right problem with the right audience</li>
<li class="whitespace-normal break-words"><strong>Two-email maximum rule</strong> - More persistence often backfires</li>
<li class="whitespace-normal break-words"><strong>Reddit can be B2B</strong> - Focus on DMs to people explicitly stating problems</li>
</ol>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Business Strategy</h3>
<ol class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Focus beats feature creep</strong> - Most SaaS tools fail from doing too much, not too little</li>
<li class="whitespace-normal break-words"><strong>Lifestyle business is valid</strong> - Don't scale into a job you hate</li>
<li class="whitespace-normal break-words"><strong>Small teams move faster</strong> - Less meeting overhead, closer to customers</li>
</ol>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Technical Decisions</h3>
<ol class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-decimal space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Platform integration vs. standalone</strong> - User experience often trumps technical simplicity</li>
<li class="whitespace-normal break-words"><strong>Error handling is crucial</strong> - WordPress ecosystem requires robust retry systems</li>
<li class="whitespace-normal break-words"><strong>Multiple complexity levels</strong> - Serve both power users and beginners in the same tool</li>
<li class="whitespace-normal break-words"><strong>Documentation for key person risk</strong> - Critical when running lean teams</li>
</ol>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/2141554/c1e-83pxnfom15msq8m83-dm2g044xb15v-g3pe5h.mp3" length="22605967"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[Guest Bio
Kevin Urrutia is a software engineer turned serial entrepreneur with 20+ years of experience building tech products. He's worked at Silicon Valley companies including Mint.com and Zaarly, and founded Voy Media, a digital marketing agency that has generated over $50 million in revenue. His latest venture, Magic Rinku, tackles one of SEO's most persistent challenges: automating internal link building at scale.
Connect with Kevin:

Email: kevin@magicrinku.com
Twitter: @danest
Website: Magic Rinku


Episode Summary
In this unscripted conversation, Kevin shares the journey of building Magic Rinku from personal frustration to SaaS solution. We dive deep into the technical challenges of WordPress integration, the strategic use of AI versus traditional algorithms, and unconventional marketing approaches that are actually working in 2025.
Kevin reveals how he discovered 350 out of 400 articles on his own site had zero internal links, the technical nightmare of supporting multiple WordPress page builders, and why cold email and Reddit still outperform traditional SaaS marketing for developer tools.

Key Topics Covered
The Genesis Story

How Kevin's personal pain with internal linking across 8-10 affiliate sites led to Magic Rinku
The validation process through Reddit and direct customer conversations
Why most SEO professionals are missing huge linking opportunities due to broken manual processes

Technical Deep Dive

WordPress ecosystem challenges: Supporting Elementor, Beaver Builder, Gutenberg, and Classic Editor
The 30-second delay problem and why bulk operations are complex in WordPress
Database structure differences across page builders and how they affect plugin development
Error handling and retry systems for WordPress API integration

AI Implementation Philosophy

Strategic use of AI vs. traditional algorithms (RAKE, ENG tagger)
Two specific AI use cases: contextual understanding and smart sentence generation
Why 30% of AI suggestions are perfect, 50% need tweaking, and 20% are unusable
The explainability problem and showing confidence scores to use...]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/2141554/c1a-wq51r-6z32m119i7jg-bh1k6h.jpg"></itunes:image>
                                                                            <itunes:duration>00:47:05</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Angshuman Rudra (TapClicks) on Data Pipelines and Market Inflection Points]]>
                </title>
                <pubDate>Mon, 10 Mar 2025 17:09:19 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/1990467</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/angshuman-rudra-tapclicks-on-data-pipelines-and-market-inflection-points</link>
                                <description>
                                            <![CDATA[<p>In this conversation, Jeremy Rivera of <a href="https://communitycleanlinks.com/">Community Clean Links</a> and <a href="https://seoarcade.com/">SEO Arcade</a> interviews <a href="https://www.linkedin.com/in/angshumanrudra/">Angshuman Rudra</a>, a product manager at <a href="https://tapclicks.com">TapClicks</a>, discussing the company's marketing operations platform, the intricacies of ETL processes, and the challenges of product management in a SaaS environment.</p>
<p>Angshuman shares insights on customer needs, market trends, and the importance of sales feedback in shaping product development. He's been heading up the creation and product management of their new <a href="https://www.tapclicks.com/platform/tapdata/tapdatamax">TapDataMax product</a>, and shared a lot of detail on the way Tapclicks views the "movement" of data. The discussion also touches on the evolving terminology in marketing technology, the role of AI in data management, and the future roadmap for TapClicks, including new features and integrations.</p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[In this conversation, Jeremy Rivera of Community Clean Links and SEO Arcade interviews Angshuman Rudra, a product manager at TapClicks, discussing the company's marketing operations platform, the intricacies of ETL processes, and the challenges of product management in a SaaS environment.
Angshuman shares insights on customer needs, market trends, and the importance of sales feedback in shaping product development. He's been heading up the creation and product management of their new TapDataMax product, and shared a lot of detail on the way Tapclicks views the "movement" of data. The discussion also touches on the evolving terminology in marketing technology, the role of AI in data management, and the future roadmap for TapClicks, including new features and integrations.]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Angshuman Rudra (TapClicks) on Data Pipelines and Market Inflection Points]]>
                </itunes:title>
                                    <itunes:episode>4</itunes:episode>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>In this conversation, Jeremy Rivera of <a href="https://communitycleanlinks.com/">Community Clean Links</a> and <a href="https://seoarcade.com/">SEO Arcade</a> interviews <a href="https://www.linkedin.com/in/angshumanrudra/">Angshuman Rudra</a>, a product manager at <a href="https://tapclicks.com">TapClicks</a>, discussing the company's marketing operations platform, the intricacies of ETL processes, and the challenges of product management in a SaaS environment.</p>
<p>Angshuman shares insights on customer needs, market trends, and the importance of sales feedback in shaping product development. He's been heading up the creation and product management of their new <a href="https://www.tapclicks.com/platform/tapdata/tapdatamax">TapDataMax product</a>, and shared a lot of detail on the way Tapclicks views the "movement" of data. The discussion also touches on the evolving terminology in marketing technology, the role of AI in data management, and the future roadmap for TapClicks, including new features and integrations.</p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/1990467/c1e-6x42rf2mm8wuxoqo8-gpwnprr6twg-nz4cxc.mp3" length="13861634"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[In this conversation, Jeremy Rivera of Community Clean Links and SEO Arcade interviews Angshuman Rudra, a product manager at TapClicks, discussing the company's marketing operations platform, the intricacies of ETL processes, and the challenges of product management in a SaaS environment.
Angshuman shares insights on customer needs, market trends, and the importance of sales feedback in shaping product development. He's been heading up the creation and product management of their new TapDataMax product, and shared a lot of detail on the way Tapclicks views the "movement" of data. The discussion also touches on the evolving terminology in marketing technology, the role of AI in data management, and the future roadmap for TapClicks, including new features and integrations.]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/1990467/c1a-wq51r-ww60woo2hr6r-ao3nba.jpg"></itunes:image>
                                                                            <itunes:duration>00:28:52</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Bryan Shankman]]>
                </title>
                <pubDate>Wed, 26 Feb 2025 05:05:53 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/1982103</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/bryan-shankman</link>
                                <description>
                                            <![CDATA[<p>In this conversation, <a href="https://seoarcade.com/about-jeremy-rivera-our-seo-founder/">Jeremy Rivera</a> interviews Bryan Shankman, co-founder and CEO of <a href="https://www.tooldesk.co/">Tool Desk</a> and <a title="LeadTruffle" href="https://leadtruffle.com/">LeadTruffle</a> discussing the origins of their SaaS products, the challenges of pricing and customer support, and the strategies for marketing and future-proofing their business. <br /><br />Bryan shares insights on building a successful startup in the home services industry, the importance of customer engagement, and the risks associated with relying on a platform like Jobber. In this conversation, Bryan Shankman discusses the evolution of his SaaS product, Tool Desk AI, focusing on the challenges and opportunities presented by platform dependencies, the innovative features of their AI-driven lead qualification tool, and the streamlined onboarding process for home service businesses. He also shares insights on marketing strategies and offers valuable advice for aspiring SaaS entrepreneurs.<br /><br /><span class="MuiTypography-root MuiTypography-headingXSmall css-1mp1p0p e1de0imv0">takeaways</span></p>
<ul class="css-h4c1sf">
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Tool Desk started with a focus on home services and lead qualification.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The initial product was inspired by a need for ringless voicemail systems.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Pricing is strategically set at $149/month for the Jobber plug-in.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Customer support is highly personalized, with direct communication from founders.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The company is 100% bootstrapped, allowing for thoughtful financial decisions.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Cold outbound marketing has been effective for customer acquisition.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Building a product that fills gaps in existing platforms is crucial.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Platform risk is a significant concern for businesses relying on third-party services.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Future-proofing involves diversifying product offerings and reducing dependency on a single platform.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The founders prioritize building something people want and scaling thoughtfully. The value proposition of Tool Desk AI is to fill marketing automation gaps.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Platform dependency can pose significant risks for SaaS businesses.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Tool Desk AI acts as a 24/7 sales representative for capturing leads.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">AI technology is being utilized to enhance lead qualification processes.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Onboarding for <a href="https://jsdriveways.com/services/">home service businesses</a> is designed to be frictionless and quick.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The AI is trained on each customer's website to provide tailored interactions.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Ev...</span></li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[In this conversation, Jeremy Rivera interviews Bryan Shankman, co-founder and CEO of Tool Desk and LeadTruffle discussing the origins of their SaaS products, the challenges of pricing and customer support, and the strategies for marketing and future-proofing their business. Bryan shares insights on building a successful startup in the home services industry, the importance of customer engagement, and the risks associated with relying on a platform like Jobber. In this conversation, Bryan Shankman discusses the evolution of his SaaS product, Tool Desk AI, focusing on the challenges and opportunities presented by platform dependencies, the innovative features of their AI-driven lead qualification tool, and the streamlined onboarding process for home service businesses. He also shares insights on marketing strategies and offers valuable advice for aspiring SaaS entrepreneurs.takeaways

Tool Desk started with a focus on home services and lead qualification.
The initial product was inspired by a need for ringless voicemail systems.
Pricing is strategically set at $149/month for the Jobber plug-in.
Customer support is highly personalized, with direct communication from founders.
The company is 100% bootstrapped, allowing for thoughtful financial decisions.
Cold outbound marketing has been effective for customer acquisition.
Building a product that fills gaps in existing platforms is crucial.
Platform risk is a significant concern for businesses relying on third-party services.
Future-proofing involves diversifying product offerings and reducing dependency on a single platform.
The founders prioritize building something people want and scaling thoughtfully. The value proposition of Tool Desk AI is to fill marketing automation gaps.
Platform dependency can pose significant risks for SaaS businesses.
Tool Desk AI acts as a 24/7 sales representative for capturing leads.
AI technology is being utilized to enhance lead qualification processes.
Onboarding for home service businesses is designed to be frictionless and quick.
The AI is trained on each customer's website to provide tailored interactions.
Ev...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Bryan Shankman]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>In this conversation, <a href="https://seoarcade.com/about-jeremy-rivera-our-seo-founder/">Jeremy Rivera</a> interviews Bryan Shankman, co-founder and CEO of <a href="https://www.tooldesk.co/">Tool Desk</a> and <a title="LeadTruffle" href="https://leadtruffle.com/">LeadTruffle</a> discussing the origins of their SaaS products, the challenges of pricing and customer support, and the strategies for marketing and future-proofing their business. <br /><br />Bryan shares insights on building a successful startup in the home services industry, the importance of customer engagement, and the risks associated with relying on a platform like Jobber. In this conversation, Bryan Shankman discusses the evolution of his SaaS product, Tool Desk AI, focusing on the challenges and opportunities presented by platform dependencies, the innovative features of their AI-driven lead qualification tool, and the streamlined onboarding process for home service businesses. He also shares insights on marketing strategies and offers valuable advice for aspiring SaaS entrepreneurs.<br /><br /><span class="MuiTypography-root MuiTypography-headingXSmall css-1mp1p0p e1de0imv0">takeaways</span></p>
<ul class="css-h4c1sf">
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Tool Desk started with a focus on home services and lead qualification.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The initial product was inspired by a need for ringless voicemail systems.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Pricing is strategically set at $149/month for the Jobber plug-in.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Customer support is highly personalized, with direct communication from founders.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The company is 100% bootstrapped, allowing for thoughtful financial decisions.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Cold outbound marketing has been effective for customer acquisition.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Building a product that fills gaps in existing platforms is crucial.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Platform risk is a significant concern for businesses relying on third-party services.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Future-proofing involves diversifying product offerings and reducing dependency on a single platform.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The founders prioritize building something people want and scaling thoughtfully. The value proposition of Tool Desk AI is to fill marketing automation gaps.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Platform dependency can pose significant risks for SaaS businesses.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Tool Desk AI acts as a 24/7 sales representative for capturing leads.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">AI technology is being utilized to enhance lead qualification processes.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Onboarding for <a href="https://jsdriveways.com/services/">home service businesses</a> is designed to be frictionless and quick.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">The AI is trained on each customer's website to provide tailored interactions.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Even if you're doing B2B, like <a href="https://savefryoil.com">saving commercial kitchens on cost</a>, customer feedback is crucial for success.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Marketing strategies include cold outreach and SEO optimization.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Building a SaaS product requires a strong understanding of coding or a capable partner.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Entrepreneurs should only pursue SaaS if they have a clear market need and potential customer interest</span></li>
</ul>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/1982103/c1e-7owd0f4dm26invmv1-34nwd0knsg8g-lhpgzo.mp3" length="18079887"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[In this conversation, Jeremy Rivera interviews Bryan Shankman, co-founder and CEO of Tool Desk and LeadTruffle discussing the origins of their SaaS products, the challenges of pricing and customer support, and the strategies for marketing and future-proofing their business. Bryan shares insights on building a successful startup in the home services industry, the importance of customer engagement, and the risks associated with relying on a platform like Jobber. In this conversation, Bryan Shankman discusses the evolution of his SaaS product, Tool Desk AI, focusing on the challenges and opportunities presented by platform dependencies, the innovative features of their AI-driven lead qualification tool, and the streamlined onboarding process for home service businesses. He also shares insights on marketing strategies and offers valuable advice for aspiring SaaS entrepreneurs.takeaways

Tool Desk started with a focus on home services and lead qualification.
The initial product was inspired by a need for ringless voicemail systems.
Pricing is strategically set at $149/month for the Jobber plug-in.
Customer support is highly personalized, with direct communication from founders.
The company is 100% bootstrapped, allowing for thoughtful financial decisions.
Cold outbound marketing has been effective for customer acquisition.
Building a product that fills gaps in existing platforms is crucial.
Platform risk is a significant concern for businesses relying on third-party services.
Future-proofing involves diversifying product offerings and reducing dependency on a single platform.
The founders prioritize building something people want and scaling thoughtfully. The value proposition of Tool Desk AI is to fill marketing automation gaps.
Platform dependency can pose significant risks for SaaS businesses.
Tool Desk AI acts as a 24/7 sales representative for capturing leads.
AI technology is being utilized to enhance lead qualification processes.
Onboarding for home service businesses is designed to be frictionless and quick.
The AI is trained on each customer's website to provide tailored interactions.
Ev...]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/1982103/c1a-wq51r-mkxp4v0js5k-tc8jry.jpg"></itunes:image>
                                                                            <itunes:duration>00:37:39</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Vooz's Jeremy Cohen: Bootstrapping & Innovation With An Annonymous Video Platform]]>
                </title>
                <pubDate>Mon, 03 Feb 2025 21:17:10 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/1966153</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/voozs-jeremy-cohen-bootstrapping-innovation-with-an-annonymous-video-platform</link>
                                <description>
                                            <![CDATA[<p>In this conversation, <a href="https://contra.com/p/WePeqXqM-voozco">Jeremy Cohen</a>, founder of <a href="https://vooz.co/about">Vooz</a> an <a href="https://vooz.co/">Omegle alternative in the anonymous video chatting</a> space, discusses the journey of creating bootstrapping and self-motivating. He shares insights on the unique selling propositions of <a href="https://apps.apple.com/nz/app/vooz/id6458930355">Vooz</a>, including <a href="https://vooz.co/safety">AI moderation</a> and user engagement features. <br /><br />The discussion covers the challenges of bootstrapping a startup, marketing strategies for user acquisition, and the importance of building a strong team. Jeremy also emphasizes the significance of taking action and starting with design, as well as the potential for monetization and growth in the SaaS space.<br /><br /><strong>Take Aways</strong></p>
<p> </p>
<ul class="css-h4c1sf">
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Vooz aims to innovate in the anonymous video chat space with AI moderation.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">User engagement features like screen sharing and games are key to Vooz's strategy.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Bootstrapping has been essential for Vooz's development and team formation.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Finding motivated co-founders can be challenging but crucial for success.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">SEO and PPC are primary marketing strategies for user acquisition.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Understanding how <a href="https://sbigrowth.com/price-intelligently">pricing strategy impacts SaaS marketing decisions</a></span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Influencer partnerships can drive initial traffic but should be complemented by SEO efforts.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Monetization opportunities are abundant once a user base is established.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Starting with design helps in attracting talent and building a vision.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">AI moderation is a significant technical achievement for Vooz.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Taking action and starting somewhere is vital for aspiring entrepreneurs.</span></li>
</ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[In this conversation, Jeremy Cohen, founder of Vooz an Omegle alternative in the anonymous video chatting space, discusses the journey of creating bootstrapping and self-motivating. He shares insights on the unique selling propositions of Vooz, including AI moderation and user engagement features. The discussion covers the challenges of bootstrapping a startup, marketing strategies for user acquisition, and the importance of building a strong team. Jeremy also emphasizes the significance of taking action and starting with design, as well as the potential for monetization and growth in the SaaS space.Take Aways
 

Vooz aims to innovate in the anonymous video chat space with AI moderation.
User engagement features like screen sharing and games are key to Vooz's strategy.
Bootstrapping has been essential for Vooz's development and team formation.
Finding motivated co-founders can be challenging but crucial for success.
SEO and PPC are primary marketing strategies for user acquisition.
Understanding how pricing strategy impacts SaaS marketing decisions
Influencer partnerships can drive initial traffic but should be complemented by SEO efforts.
Monetization opportunities are abundant once a user base is established.
Starting with design helps in attracting talent and building a vision.
AI moderation is a significant technical achievement for Vooz.
Taking action and starting somewhere is vital for aspiring entrepreneurs.
]]>
                </itunes:subtitle>
                                <itunes:title>
                    <![CDATA[Vooz's Jeremy Cohen: Bootstrapping & Innovation With An Annonymous Video Platform]]>
                </itunes:title>
                                    <itunes:episode>2</itunes:episode>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>In this conversation, <a href="https://contra.com/p/WePeqXqM-voozco">Jeremy Cohen</a>, founder of <a href="https://vooz.co/about">Vooz</a> an <a href="https://vooz.co/">Omegle alternative in the anonymous video chatting</a> space, discusses the journey of creating bootstrapping and self-motivating. He shares insights on the unique selling propositions of <a href="https://apps.apple.com/nz/app/vooz/id6458930355">Vooz</a>, including <a href="https://vooz.co/safety">AI moderation</a> and user engagement features. <br /><br />The discussion covers the challenges of bootstrapping a startup, marketing strategies for user acquisition, and the importance of building a strong team. Jeremy also emphasizes the significance of taking action and starting with design, as well as the potential for monetization and growth in the SaaS space.<br /><br /><strong>Take Aways</strong></p>
<p> </p>
<ul class="css-h4c1sf">
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Vooz aims to innovate in the anonymous video chat space with AI moderation.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">User engagement features like screen sharing and games are key to Vooz's strategy.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Bootstrapping has been essential for Vooz's development and team formation.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Finding motivated co-founders can be challenging but crucial for success.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">SEO and PPC are primary marketing strategies for user acquisition.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Understanding how <a href="https://sbigrowth.com/price-intelligently">pricing strategy impacts SaaS marketing decisions</a></span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Influencer partnerships can drive initial traffic but should be complemented by SEO efforts.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Monetization opportunities are abundant once a user base is established.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Starting with design helps in attracting talent and building a vision.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">AI moderation is a significant technical achievement for Vooz.</span></li>
<li><span class="MuiTypography-root MuiTypography-bodyMedium css-9y6kil e1de0imv0">Taking action and starting somewhere is vital for aspiring entrepreneurs.</span></li>
</ul>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/1966153/c1e-2wpvxu858v9anj1jk-34n33n75s39o-xmbfkj.mp3" length="15824579"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[In this conversation, Jeremy Cohen, founder of Vooz an Omegle alternative in the anonymous video chatting space, discusses the journey of creating bootstrapping and self-motivating. He shares insights on the unique selling propositions of Vooz, including AI moderation and user engagement features. The discussion covers the challenges of bootstrapping a startup, marketing strategies for user acquisition, and the importance of building a strong team. Jeremy also emphasizes the significance of taking action and starting with design, as well as the potential for monetization and growth in the SaaS space.Take Aways
 

Vooz aims to innovate in the anonymous video chat space with AI moderation.
User engagement features like screen sharing and games are key to Vooz's strategy.
Bootstrapping has been essential for Vooz's development and team formation.
Finding motivated co-founders can be challenging but crucial for success.
SEO and PPC are primary marketing strategies for user acquisition.
Understanding how pricing strategy impacts SaaS marketing decisions
Influencer partnerships can drive initial traffic but should be complemented by SEO efforts.
Monetization opportunities are abundant once a user base is established.
Starting with design helps in attracting talent and building a vision.
AI moderation is a significant technical achievement for Vooz.
Taking action and starting somewhere is vital for aspiring entrepreneurs.
]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/1966153/c1a-wq51r-mkxqqxj9ik0x-2gk8uf.png"></itunes:image>
                                                                            <itunes:duration>00:32:58</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Interview With Also Asked Founder: Mark Williams-Cook]]>
                </title>
                <pubDate>Thu, 16 Jan 2025 14:28:40 +0000</pubDate>
                <dc:creator>Jeremy Rivera</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/63406/episode/1942497</guid>
                                    <link>https://unscripted-saas.castos.com/episodes/interview-with-also-asked-founder-mark-williams-cook</link>
                                <description>
                                            <![CDATA[<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Guest Introduction</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Mark Williams-Cook</strong>: Director of <a class="underline" href="https://wearekanda.com/">Kanda</a> (formerly Candour SEO agency)</li>
<li class="whitespace-normal break-words">Creator of <a class="underline" href="https://alsoasked.com/">Also Asked</a>, a search intent research tool</li>
<li class="whitespace-normal break-words">Publisher of <a class="underline" href="https://www.coreupdates.com/">Core Updates Newsletter</a></li>
<li class="whitespace-normal break-words">Host of <a class="underline" href="https://open.spotify.com/show/5m3JkK7SbeRkMKNmCZCspZ">SEO Patent Podcast</a></li>
<li class="whitespace-normal break-words">20+ years of SEO experience</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Topics Covered</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Current Google Search "Meta"</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google's algorithm favors brand-like signals over traditional relevance</li>
<li class="whitespace-normal break-words">Example: The Vatican website ranking for CBD gummies after being hacked</li>
<li class="whitespace-normal break-words">Mark describes this as "a bandaid for the shortfalls that have been magnified in Google's algorithm because of Gen.ai"</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Content Creation Strategy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Video-first approach</strong>: "Start at video and work backwards" using transcription tools</li>
<li class="whitespace-normal break-words">Particularly effective for client information: "If you are having to get information, especially from clients, sometimes trying to get clients to write an article is like getting blood out of a stone"</li>
<li class="whitespace-normal break-words">Allows natural expertise to flow: "They will happily talk your ear off"</li>
<li class="whitespace-normal break-words">Tools turn video into written content without "regurgitating stuff"</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">User Knowledge Levels</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google has patents for understanding user expertise through search patterns</li>
<li class="whitespace-normal break-words">Demonstrated in People Also Ask (PAA) results showing different questions based on perceived knowledge</li>
<li class="whitespace-normal break-words">Example: Car dealership knowledge levels
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Novice: "Red car under $20k near me"</li>
<li class="whitespace-normal break-words">Intermediate: "2024 Honda Civic MPG vs Toyota Corolla"</li>
<li class="whitespace-normal break-words">Expert: "Civic Type R torque curve comparison"</li>
</ul>
</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Google Query Classification</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google classifies queries into distinct semantic categories</li>
<li class="whitespace-normal break-words">These classifications determine which SERP features appear</li>
<li class="whitespace-normal break-words">Additional classifiers like "local intent" and "explicit local intent" work alongside these categories</li>
<li class="whitespace-normal break-words">Mark is develop...</li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Guest Introduction

Mark Williams-Cook: Director of Kanda (formerly Candour SEO agency)
Creator of Also Asked, a search intent research tool
Publisher of Core Updates Newsletter
Host of SEO Patent Podcast
20+ years of SEO experience

Key Topics Covered
Current Google Search "Meta"

Google's algorithm favors brand-like signals over traditional relevance
Example: The Vatican website ranking for CBD gummies after being hacked
Mark describes this as "a bandaid for the shortfalls that have been magnified in Google's algorithm because of Gen.ai"

Content Creation Strategy

Video-first approach: "Start at video and work backwards" using transcription tools
Particularly effective for client information: "If you are having to get information, especially from clients, sometimes trying to get clients to write an article is like getting blood out of a stone"
Allows natural expertise to flow: "They will happily talk your ear off"
Tools turn video into written content without "regurgitating stuff"

User Knowledge Levels

Google has patents for understanding user expertise through search patterns
Demonstrated in People Also Ask (PAA) results showing different questions based on perceived knowledge
Example: Car dealership knowledge levels

Novice: "Red car under $20k near me"
Intermediate: "2024 Honda Civic MPG vs Toyota Corolla"
Expert: "Civic Type R torque curve comparison"



Google Query Classification

Google classifies queries into distinct semantic categories
These classifications determine which SERP features appear
Additional classifiers like "local intent" and "explicit local intent" work alongside these categories
Mark is develop...]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Interview With Also Asked Founder: Mark Williams-Cook]]>
                </itunes:title>
                                    <itunes:episode>1</itunes:episode>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Guest Introduction</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Mark Williams-Cook</strong>: Director of <a class="underline" href="https://wearekanda.com/">Kanda</a> (formerly Candour SEO agency)</li>
<li class="whitespace-normal break-words">Creator of <a class="underline" href="https://alsoasked.com/">Also Asked</a>, a search intent research tool</li>
<li class="whitespace-normal break-words">Publisher of <a class="underline" href="https://www.coreupdates.com/">Core Updates Newsletter</a></li>
<li class="whitespace-normal break-words">Host of <a class="underline" href="https://open.spotify.com/show/5m3JkK7SbeRkMKNmCZCspZ">SEO Patent Podcast</a></li>
<li class="whitespace-normal break-words">20+ years of SEO experience</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Key Topics Covered</h2>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Current Google Search "Meta"</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google's algorithm favors brand-like signals over traditional relevance</li>
<li class="whitespace-normal break-words">Example: The Vatican website ranking for CBD gummies after being hacked</li>
<li class="whitespace-normal break-words">Mark describes this as "a bandaid for the shortfalls that have been magnified in Google's algorithm because of Gen.ai"</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Content Creation Strategy</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>Video-first approach</strong>: "Start at video and work backwards" using transcription tools</li>
<li class="whitespace-normal break-words">Particularly effective for client information: "If you are having to get information, especially from clients, sometimes trying to get clients to write an article is like getting blood out of a stone"</li>
<li class="whitespace-normal break-words">Allows natural expertise to flow: "They will happily talk your ear off"</li>
<li class="whitespace-normal break-words">Tools turn video into written content without "regurgitating stuff"</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">User Knowledge Levels</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google has patents for understanding user expertise through search patterns</li>
<li class="whitespace-normal break-words">Demonstrated in People Also Ask (PAA) results showing different questions based on perceived knowledge</li>
<li class="whitespace-normal break-words">Example: Car dealership knowledge levels
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Novice: "Red car under $20k near me"</li>
<li class="whitespace-normal break-words">Intermediate: "2024 Honda Civic MPG vs Toyota Corolla"</li>
<li class="whitespace-normal break-words">Expert: "Civic Type R torque curve comparison"</li>
</ul>
</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Google Query Classification</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google classifies queries into distinct semantic categories</li>
<li class="whitespace-normal break-words">These classifications determine which SERP features appear</li>
<li class="whitespace-normal break-words">Additional classifiers like "local intent" and "explicit local intent" work alongside these categories</li>
<li class="whitespace-normal break-words">Mark is developing a tool to predict which category a query falls into</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Evolution of SERP Features</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><strong>AI Overviews</strong>: Likely to eventually replace featured snippets
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">More dynamic and nuanced answers</li>
<li class="whitespace-normal break-words">Google reported 90% cost reduction in generating them</li>
</ul>
</li>
<li class="whitespace-normal break-words"><strong>Featured Snippets</strong>: Currently coexist with AI overviews</li>
<li class="whitespace-normal break-words"><strong>People Also Ask (PAA)</strong>: Critical for Google's query understanding
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Mentioned in DOJ trial as part of Google's "induction loop"</li>
<li class="whitespace-normal break-words">Allow Google to understand different interpretations of the same query</li>
<li class="whitespace-normal break-words">Localization feature coming to Also Asked tool</li>
</ul>
</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">The Future of Search</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Prediction: Shift from users doing research to AI agents doing it for them</li>
<li class="whitespace-normal break-words">"I think we are going to have a fundamental shift of rather than people doing their own research..."</li>
<li class="whitespace-normal break-words">Advantage to companies that own hardware (Google, Apple, Microsoft)</li>
<li class="whitespace-normal break-words">Privacy concerns will diminish as convenience increases</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">SEO Tools Mentioned</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><a class="underline" href="https://alsoasked.com/">Also Asked</a>: Mark's tool for analyzing PAA data</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://www.screamingfrog.co.uk/seo-spider/">Screaming Frog</a>: For automated content analysis</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://openai.com/blog/introducing-chatgpt-and-whisper-apis">ChatGPT API</a>: For content gap analysis</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://www.perplexity.ai/">Perplexity</a>: AI search tool Mark recommends</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://elevenlabs.io/">11 Labs</a>: Voice cloning technology (mentioned in context of potential misuse)</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://hai.stanford.edu/news/introducing-storm-new-generative-ai-tool-research">Storm</a>: Stanford's agentic model for scientific paper creation</li>
</ul>
<h3 class="text-lg font-bold text-text-100 mt-1 -mb-1.5">Technical SEO Insights</h3>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Google uses binary trust systems for many technical signals</li>
<li class="whitespace-normal break-words">"If you get them all wrong, it's not like Google will trust you a bit less. They just have a very simple thing of, well, you don't seem to know what you're doing."</li>
<li class="whitespace-normal break-words">Site reputation abuse handled manually rather than algorithmically</li>
<li class="whitespace-normal break-words">Example of PageRank evolution: still used but significantly modified from original patent</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">People Referenced</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/MordyOberstein">Mordy Oberstein</a>: Mentioned regarding brand discussions</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/methode">Gary Illyes</a> ("Garyish"): Google representative</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/dannysullivan">Danny Sullivan</a>: Google Search Liaison</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/DarrenShaw_">Darren Shaw</a>: Discussed query categories with Mark</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://www.linkedin.com/in/arnoudhellemans/">Arnoud Hellman</a>: Provided examples of localized PAAs</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/bill_slawski">Bill Slawski</a> ("Bill Flosky"): Known for patent analysis</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/olafkopp">Olaf Kopp</a>: Current patent analysis work</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/lilyraynyc">Lily Ray</a>: Mentioned regarding Reddit in SERPs</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://twitter.com/NoahToaSEO">Michael Buckby</a> of Noah Toa</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://www.linkedin.com/in/mattbrooksseo/">Matt Brooks</a> of SEOteric</li>
<li class="whitespace-normal break-words">Commercial restaurant cost savings company:<a href="https://savefryoil.com/about-us">Save Fry Oil</a> </li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Resources</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><a class="underline" href="https://searchengineland.com/how-to-use-screaming-frog-chatgpt-and-alsoasked-for-effective-content-gap-analysis-434674">Search Engine Land guide</a>: Mark's guide on using Screaming Frog with Also Asked</li>
<li class="whitespace-normal break-words"><a class="underline" href="https://learningseo.io/">learningseo.io</a>: Referenced for learning about SERP features</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Live Test Examples</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">"Jam sandwiches" query test showing AI overview replacing featured snippet</li>
<li class="whitespace-normal break-words">Demonstration of entity analysis with non-existent URL showing AI hallucination issues</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Upcoming Developments</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">Query classification tool (planned release before Brighton SEO in April)</li>
<li class="whitespace-normal break-words">Also Asked localization feature allowing city-specific PAA monitoring</li>
<li class="whitespace-normal break-words">Location-specific search results using longitude/latitude data</li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">SEO Conferences Mentioned</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words"><a class="underline" href="https://www.brightonseo.com/">Brighton SEO</a></li>
<li class="whitespace-normal break-words"><a class="underline" href="https://serpconf.com/">SERPConf</a></li>
</ul>
<h2 class="text-xl font-bold text-text-100 mt-1 -mb-0.5">Contact Information</h2>
<ul class="[&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7">
<li class="whitespace-normal break-words">LinkedIn: <a class="underline" href="https://www.linkedin.com/in/markwcook/">Mark Williams-Cook</a></li>
<li class="whitespace-normal break-words">Bluesky: Mark Williams-Cook (previously on Twitter/X)</li>
<li class="whitespace-normal break-words">Newsletter: <a class="underline" href="https://www.coreupdates.com/">CoreUpdates.com</a></li>
</ul>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/676ae6156fe309-82456168/1942497/c1e-oqdo2svk5xxhg0o01-z3d2mvxgs70w-svexnq.mp3" length="34341634"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[Guest Introduction

Mark Williams-Cook: Director of Kanda (formerly Candour SEO agency)
Creator of Also Asked, a search intent research tool
Publisher of Core Updates Newsletter
Host of SEO Patent Podcast
20+ years of SEO experience

Key Topics Covered
Current Google Search "Meta"

Google's algorithm favors brand-like signals over traditional relevance
Example: The Vatican website ranking for CBD gummies after being hacked
Mark describes this as "a bandaid for the shortfalls that have been magnified in Google's algorithm because of Gen.ai"

Content Creation Strategy

Video-first approach: "Start at video and work backwards" using transcription tools
Particularly effective for client information: "If you are having to get information, especially from clients, sometimes trying to get clients to write an article is like getting blood out of a stone"
Allows natural expertise to flow: "They will happily talk your ear off"
Tools turn video into written content without "regurgitating stuff"

User Knowledge Levels

Google has patents for understanding user expertise through search patterns
Demonstrated in People Also Ask (PAA) results showing different questions based on perceived knowledge
Example: Car dealership knowledge levels

Novice: "Red car under $20k near me"
Intermediate: "2024 Honda Civic MPG vs Toyota Corolla"
Expert: "Civic Type R torque curve comparison"



Google Query Classification

Google classifies queries into distinct semantic categories
These classifications determine which SERP features appear
Additional classifiers like "local intent" and "explicit local intent" work alongside these categories
Mark is develop...]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/676ae6156fe309-82456168/images/1942497/c1a-wq51r-dm4z8gwgc7xm-zlqqkr.jpg"></itunes:image>
                                                                            <itunes:duration>01:11:32</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[Jeremy Rivera]]>
                </itunes:author>
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