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        <description>The podcast for managers that were never given a script and trying to figure out how to lead a team. 
How is this podcast different? You will find many podcasts out there that talk about leadership and how to be a servant leader. I am here to give you a structured framework on how to develop a team for success.</description>
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                <itunes:subtitle>The podcast for managers that were never given a script and trying to figure out how to lead a team. 
How is this podcast different? You will find many podcasts out there that talk about leadership and how to be a servant leader. I am here to give you a structured framework on how to develop a team for success.</itunes:subtitle>
        <itunes:author>VERONICA SMITH</itunes:author>
        <itunes:type>episodic</itunes:type>
        <itunes:summary>The podcast for managers that were never given a script and trying to figure out how to lead a team. 
How is this podcast different? You will find many podcasts out there that talk about leadership and how to be a servant leader. I am here to give you a structured framework on how to develop a team for success.</itunes:summary>
        <itunes:owner>
            <itunes:name>VERONICA SMITH</itunes:name>
            <itunes:email>1truenorthcollective@gmail.com</itunes:email>
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                <title>
                    <![CDATA[Episode 6 Stop Guessing, Start Leading: Learn your teams drive style]]>
                </title>
                <pubDate>Tue, 25 Aug 2026 08:00:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
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                    https://permalink.castos.com/podcast/71142/episode/2584405</guid>
                                    <link>https://the-unscripted-manager.castos.com/episodes/episode-6-stop-guessing-start-leading-learn-your-teams-drive-style</link>
                                <description>
                                            <![CDATA[<p style="margin:0in;font-family:Calibri;font-size:11pt;">Have you ever walked out of a one-on-one meeting realizing your conversation completely wandered, or why your leadership style works for one person but not another on your team?</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">In this episode of The Unscripted Manager, we dive into the four drive styles found on every team—the Igniter, the Anchor, the Refiner, and the Maverick. You’ll learn how the FUEL pillars (Focus, Unlock, Engage, Leverage) create a concrete framework, giving you actionable data on what motivates each style, what unlocks their potential, and how to steer real development conversations without guessing.</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">You will walk away realizing that effective leadership isn't about treating your entire team as a monolith or burning yourself out trying to be four different managers at once. Instead, true leadership lies in recognizing each person’s distinct drive style—and knowing exactly how to tailor your communication, runway, and coaching to bring out their best work.</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;"></p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">Ready to take the leadership profile? <a href="https://truenorthleadershipprofile.netlify.app/" target="_blank" rel="noreferrer noopener">https://truenorthleadershipprofile.netlify.app/</a></p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">Lets stay connected <a href="https://linktr.ee/truenorthleadershipcollective">https://linktr.ee/truenorthleadershipcollective</a> </p>
<h3>Chapters</h3>
<ul><li>(00:00:00) - Four Drive Styles</li><li>(00:00:32) - The Unscripted Manager: Four Drive Styles for Your Team</li><li>(00:02:22) - What They Need to Know Before Starting Development</li><li>(00:04:58) - Have You Got Enough Fuel For Your Career?</li><li>(00:05:42) - Report Card</li><li>(00:06:10) - 4 Drive Styles for a Diverse Team</li><li>(00:07:25) - Unscripted Manager</li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Have you ever walked out of a one-on-one meeting realizing your conversation completely wandered, or why your leadership style works for one person but not another on your team?
In this episode of The Unscripted Manager, we dive into the four drive styles found on every team—the Igniter, the Anchor, the Refiner, and the Maverick. You’ll learn how the FUEL pillars (Focus, Unlock, Engage, Leverage) create a concrete framework, giving you actionable data on what motivates each style, what unlocks their potential, and how to steer real development conversations without guessing.
You will walk away realizing that effective leadership isn't about treating your entire team as a monolith or burning yourself out trying to be four different managers at once. Instead, true leadership lies in recognizing each person’s distinct drive style—and knowing exactly how to tailor your communication, runway, and coaching to bring out their best work.

Ready to take the leadership profile? https://truenorthleadershipprofile.netlify.app/
Lets stay connected https://linktr.ee/truenorthleadershipcollective ]]>
                </itunes:subtitle>
                                <itunes:title>
                    <![CDATA[Episode 6 Stop Guessing, Start Leading: Learn your teams drive style]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p style="margin:0in;font-family:Calibri;font-size:11pt;">Have you ever walked out of a one-on-one meeting realizing your conversation completely wandered, or why your leadership style works for one person but not another on your team?</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">In this episode of The Unscripted Manager, we dive into the four drive styles found on every team—the Igniter, the Anchor, the Refiner, and the Maverick. You’ll learn how the FUEL pillars (Focus, Unlock, Engage, Leverage) create a concrete framework, giving you actionable data on what motivates each style, what unlocks their potential, and how to steer real development conversations without guessing.</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">You will walk away realizing that effective leadership isn't about treating your entire team as a monolith or burning yourself out trying to be four different managers at once. Instead, true leadership lies in recognizing each person’s distinct drive style—and knowing exactly how to tailor your communication, runway, and coaching to bring out their best work.</p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;"></p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">Ready to take the leadership profile? <a href="https://truenorthleadershipprofile.netlify.app/" target="_blank" rel="noreferrer noopener">https://truenorthleadershipprofile.netlify.app/</a></p>
<p style="margin:0in;font-family:Calibri;font-size:11pt;">Lets stay connected <a href="https://linktr.ee/truenorthleadershipcollective">https://linktr.ee/truenorthleadershipcollective</a> </p>]]>
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                                <itunes:summary>
                    <![CDATA[Have you ever walked out of a one-on-one meeting realizing your conversation completely wandered, or why your leadership style works for one person but not another on your team?
In this episode of The Unscripted Manager, we dive into the four drive styles found on every team—the Igniter, the Anchor, the Refiner, and the Maverick. You’ll learn how the FUEL pillars (Focus, Unlock, Engage, Leverage) create a concrete framework, giving you actionable data on what motivates each style, what unlocks their potential, and how to steer real development conversations without guessing.
You will walk away realizing that effective leadership isn't about treating your entire team as a monolith or burning yourself out trying to be four different managers at once. Instead, true leadership lies in recognizing each person’s distinct drive style—and knowing exactly how to tailor your communication, runway, and coaching to bring out their best work.

Ready to take the leadership profile? https://truenorthleadershipprofile.netlify.app/
Lets stay connected https://linktr.ee/truenorthleadershipcollective ]]>
                </itunes:summary>
                                                                            <itunes:duration>00:07:39</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
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                <title>
                    <![CDATA[Episode 5 Why Being a 'Yes' Person Is Ruining Your Team]]>
                </title>
                <pubDate>Tue, 18 Aug 2026 08:00:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/71142/episode/2574892</guid>
                                    <link>https://TheUnscriptedManager.com</link>
                                <description>
                                            <![CDATA[<p>In this episode of <i>The Unscripted Manager</i>, I break down the gap most corporate training programs ignore: the difference between developing <i>yourself</i> and learning how to develop <i>others</i><sup></sup>. Discover why your default "yes" mindset is a trap and how to move from just "seeing" your team to understanding their distinct drive styles. Lets change the question from <i>"Can I do this?"</i> to <i>"Who on my team is built for this?"</i> <sup></sup></p>
<p><i></i> <sup></sup><sup></sup><sup></sup><sup></sup></p>
<p><b>Take the Free True North Assessment:<a href="https://truenorthleadershipprofile.netlify.app/"> True North Leadership Profile</a></b><sup></sup></p>
<p>️ <b>New episodes drop every Tuesday!</b> <sup></sup></p>
<p><b>Share, Comment, Subscribe!</b></p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[In this episode of The Unscripted Manager, I break down the gap most corporate training programs ignore: the difference between developing yourself and learning how to develop others. Discover why your default "yes" mindset is a trap and how to move from just "seeing" your team to understanding their distinct drive styles. Lets change the question from "Can I do this?" to "Who on my team is built for this?" 
 
Take the Free True North Assessment: True North Leadership Profile
️ New episodes drop every Tuesday! 
Share, Comment, Subscribe!]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Episode 5 Why Being a 'Yes' Person Is Ruining Your Team]]>
                </itunes:title>
                                    <itunes:episode>5</itunes:episode>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>In this episode of <i>The Unscripted Manager</i>, I break down the gap most corporate training programs ignore: the difference between developing <i>yourself</i> and learning how to develop <i>others</i><sup></sup>. Discover why your default "yes" mindset is a trap and how to move from just "seeing" your team to understanding their distinct drive styles. Lets change the question from <i>"Can I do this?"</i> to <i>"Who on my team is built for this?"</i> <sup></sup></p>
<p><i></i> <sup></sup><sup></sup><sup></sup><sup></sup></p>
<p><b>Take the Free True North Assessment:<a href="https://truenorthleadershipprofile.netlify.app/"> True North Leadership Profile</a></b><sup></sup></p>
<p>️ <b>New episodes drop every Tuesday!</b> <sup></sup></p>
<p><b>Share, Comment, Subscribe!</b></p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2574892/c1e-71kmktv19v3bnvmv1-xxmxd6rjtp87-dvpnvw.mp3" length="3486633"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[In this episode of The Unscripted Manager, I break down the gap most corporate training programs ignore: the difference between developing yourself and learning how to develop others. Discover why your default "yes" mindset is a trap and how to move from just "seeing" your team to understanding their distinct drive styles. Lets change the question from "Can I do this?" to "Who on my team is built for this?" 
 
Take the Free True North Assessment: True North Leadership Profile
️ New episodes drop every Tuesday! 
Share, Comment, Subscribe!]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/6a669b22d07153-46437943/images/2574892/c1a-o5393-kp5pr83ks1j6-rzhlci.jpg"></itunes:image>
                                                                            <itunes:duration>00:07:15</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[BONUS EPISODE THE BOOK IS AVAILABLE]]>
                </title>
                <pubDate>Mon, 17 Aug 2026 09:00:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/71142/episode/2575140</guid>
                                    <link>https://TheUnscriptedManager.com</link>
                                <description>
                                            <![CDATA[<h5>I can't believe I am saying this... I am a published author. In today's bonus episode, I go unscripted to give you some insights to writing a book, working with AI and how this is making me a better leader. </h5>
<h5>Enjoy this bonus episode! </h5>
<h5>BUY YOUR COPY HERE: <a href="https://a.co/d/04Q7ngGx">THE FUEL FRAMEWORK: A Leadership System for Developing People and Driving Results<br /></a></h5>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[I can't believe I am saying this... I am a published author. In today's bonus episode, I go unscripted to give you some insights to writing a book, working with AI and how this is making me a better leader. 
Enjoy this bonus episode! 
BUY YOUR COPY HERE: THE FUEL FRAMEWORK: A Leadership System for Developing People and Driving Results]]>
                </itunes:subtitle>
                                    <itunes:episodeType>bonus</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[BONUS EPISODE THE BOOK IS AVAILABLE]]>
                </itunes:title>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<h5>I can't believe I am saying this... I am a published author. In today's bonus episode, I go unscripted to give you some insights to writing a book, working with AI and how this is making me a better leader. </h5>
<h5>Enjoy this bonus episode! </h5>
<h5>BUY YOUR COPY HERE: <a href="https://a.co/d/04Q7ngGx">THE FUEL FRAMEWORK: A Leadership System for Developing People and Driving Results<br /></a></h5>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2575140/c1e-gnkvkcr1m59hd9m98-rkokm9vjbzmg-ns9zam.mp3" length="9312148"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[I can't believe I am saying this... I am a published author. In today's bonus episode, I go unscripted to give you some insights to writing a book, working with AI and how this is making me a better leader. 
Enjoy this bonus episode! 
BUY YOUR COPY HERE: THE FUEL FRAMEWORK: A Leadership System for Developing People and Driving Results]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/6a669b22d07153-46437943/images/2575140/c1a-o5393-1pxpg84ncvnn-yvjdpq.jpg"></itunes:image>
                                                                            <itunes:duration>00:19:24</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Episode 4 I Was Terrified They'd Figure Out I Was Faking It]]>
                </title>
                <pubDate>Tue, 11 Aug 2026 08:00:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/71142/episode/2566435</guid>
                                    <link>https://the-unscripted-manager.castos.com/episodes/episode-4-i-was-terrified-theyd-figure-out-i-was-faking-it</link>
                                <description>
                                            <![CDATA[<p><strong>You earned the promotion. You had the experience. And you were still terrified they'd figure out you were faking it.</strong></p>
<p>In this episode of The Unscripted Manager, I'm sharing something I don't talk about often: what it actually felt like to be a brand-new leader who was scared every morning that today might be the day her team saw through her. And more importantly, the one thing that finally made that fear quiet down.</p>
<p>It wasn't confidence. It wasn't a mindset shift. It was a structure.</p>
<p>We get into how imposter syndrome shows up in the quiet.  Then I walk you through exactly how the FUEL framework  replaces the ambiguity that feeds the fear with a repeatable process you can actually follow.</p>
<p><strong>What you'll take away from this episode:</strong></p>
<ul>
<li>Why imposter syndrome is a structural problem, not a confidence problem</li>
<li>The "leadership template inventory" — a practice activity to identify the behaviors you admired and whether you have a structure to produce them consistently</li>
<li>How each FUEL pillar answers a specific question imposter syndrome is living in</li>
<li>The assignment to complete before next week's episode</li>
</ul>
<p><strong>This week's assignment:</strong> Look at the two leader behaviors you wrote down in the activity. Ask yourself honestly: do I have a structure that produces the one I admired — not sometimes, but consistently?</p>
<p><strong>Resources mentioned:</strong><br /> Take the free True North Leadership Profile (5 minutes, instant results): <a href="https://truenorthleadershipprofile.netlify.app/">https://truenorthleadershipprofile.netlify.app/</a></p>
<p><em>FUEL: A Leadership System for Developing People and Driving Results</em> — coming soon. Subscribe so you don't miss the announcement.</p>
<p><strong>Connect:</strong><br /> Instagram: @TheUnscriptedManagerPodcast<br /> YouTube: The Unscripted Manager</p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[You earned the promotion. You had the experience. And you were still terrified they'd figure out you were faking it.
In this episode of The Unscripted Manager, I'm sharing something I don't talk about often: what it actually felt like to be a brand-new leader who was scared every morning that today might be the day her team saw through her. And more importantly, the one thing that finally made that fear quiet down.
It wasn't confidence. It wasn't a mindset shift. It was a structure.
We get into how imposter syndrome shows up in the quiet.  Then I walk you through exactly how the FUEL framework  replaces the ambiguity that feeds the fear with a repeatable process you can actually follow.
What you'll take away from this episode:

Why imposter syndrome is a structural problem, not a confidence problem
The "leadership template inventory" — a practice activity to identify the behaviors you admired and whether you have a structure to produce them consistently
How each FUEL pillar answers a specific question imposter syndrome is living in
The assignment to complete before next week's episode

This week's assignment: Look at the two leader behaviors you wrote down in the activity. Ask yourself honestly: do I have a structure that produces the one I admired — not sometimes, but consistently?
Resources mentioned: Take the free True North Leadership Profile (5 minutes, instant results): https://truenorthleadershipprofile.netlify.app/
FUEL: A Leadership System for Developing People and Driving Results — coming soon. Subscribe so you don't miss the announcement.
Connect: Instagram: @TheUnscriptedManagerPodcast YouTube: The Unscripted Manager]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Episode 4 I Was Terrified They'd Figure Out I Was Faking It]]>
                </itunes:title>
                                    <itunes:episode>4</itunes:episode>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p><strong>You earned the promotion. You had the experience. And you were still terrified they'd figure out you were faking it.</strong></p>
<p>In this episode of The Unscripted Manager, I'm sharing something I don't talk about often: what it actually felt like to be a brand-new leader who was scared every morning that today might be the day her team saw through her. And more importantly, the one thing that finally made that fear quiet down.</p>
<p>It wasn't confidence. It wasn't a mindset shift. It was a structure.</p>
<p>We get into how imposter syndrome shows up in the quiet.  Then I walk you through exactly how the FUEL framework  replaces the ambiguity that feeds the fear with a repeatable process you can actually follow.</p>
<p><strong>What you'll take away from this episode:</strong></p>
<ul>
<li>Why imposter syndrome is a structural problem, not a confidence problem</li>
<li>The "leadership template inventory" — a practice activity to identify the behaviors you admired and whether you have a structure to produce them consistently</li>
<li>How each FUEL pillar answers a specific question imposter syndrome is living in</li>
<li>The assignment to complete before next week's episode</li>
</ul>
<p><strong>This week's assignment:</strong> Look at the two leader behaviors you wrote down in the activity. Ask yourself honestly: do I have a structure that produces the one I admired — not sometimes, but consistently?</p>
<p><strong>Resources mentioned:</strong><br /> Take the free True North Leadership Profile (5 minutes, instant results): <a href="https://truenorthleadershipprofile.netlify.app/">https://truenorthleadershipprofile.netlify.app/</a></p>
<p><em>FUEL: A Leadership System for Developing People and Driving Results</em> — coming soon. Subscribe so you don't miss the announcement.</p>
<p><strong>Connect:</strong><br /> Instagram: @TheUnscriptedManagerPodcast<br /> YouTube: The Unscripted Manager</p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2566435/c1e-p7jrjfw6z32a29z96-xxmmo440t19x-9ujnhw.mp3" length="6548811"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[You earned the promotion. You had the experience. And you were still terrified they'd figure out you were faking it.
In this episode of The Unscripted Manager, I'm sharing something I don't talk about often: what it actually felt like to be a brand-new leader who was scared every morning that today might be the day her team saw through her. And more importantly, the one thing that finally made that fear quiet down.
It wasn't confidence. It wasn't a mindset shift. It was a structure.
We get into how imposter syndrome shows up in the quiet.  Then I walk you through exactly how the FUEL framework  replaces the ambiguity that feeds the fear with a repeatable process you can actually follow.
What you'll take away from this episode:

Why imposter syndrome is a structural problem, not a confidence problem
The "leadership template inventory" — a practice activity to identify the behaviors you admired and whether you have a structure to produce them consistently
How each FUEL pillar answers a specific question imposter syndrome is living in
The assignment to complete before next week's episode

This week's assignment: Look at the two leader behaviors you wrote down in the activity. Ask yourself honestly: do I have a structure that produces the one I admired — not sometimes, but consistently?
Resources mentioned: Take the free True North Leadership Profile (5 minutes, instant results): https://truenorthleadershipprofile.netlify.app/
FUEL: A Leadership System for Developing People and Driving Results — coming soon. Subscribe so you don't miss the announcement.
Connect: Instagram: @TheUnscriptedManagerPodcast YouTube: The Unscripted Manager]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/6a669b22d07153-46437943/images/2566435/c1a-o5393-wwnnxxj7b4mp-rc3beq.jpg"></itunes:image>
                                                                            <itunes:duration>00:13:38</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Episode 3 The HR Complaint That Changed How I Lead]]>
                </title>
                <pubDate>Tue, 04 Aug 2026 12:00:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/71142/episode/2557519</guid>
                                    <link>https://the-unscripted-manager.castos.com/episodes/the-hr-complaint-that-changed-how-i-lead</link>
                                <description>
                                            <![CDATA[<p>An employee filed an HR complaint accusing me of playing favorites. I wasn't. Or at least, that's not what I meant to do.</p>
<p>In this episode, I'm walking through the exact moment intent and impact collided in my leadership, what that complaint actually revealed about how I was managing my team, and the shift that changed how I lead people for good. If you've ever been blindsided by feedback that felt unfair, or you're leading a team and quietly wondering if you're the one people are frustrated with, this one's for you.</p>
<p>We get into:</p>
<ul>
<li>Why "I didn't mean it that way" doesn't fix what someone actually experienced</li>
<li>The difference between managing the work and leading the individual</li>
<li>What an HR complaint is really telling you, and it's rarely about policy</li>
<li>How to apply Focus, the first pillar of the FUEL framework, this week</li>
</ul>
<p></p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[An employee filed an HR complaint accusing me of playing favorites. I wasn't. Or at least, that's not what I meant to do.
In this episode, I'm walking through the exact moment intent and impact collided in my leadership, what that complaint actually revealed about how I was managing my team, and the shift that changed how I lead people for good. If you've ever been blindsided by feedback that felt unfair, or you're leading a team and quietly wondering if you're the one people are frustrated with, this one's for you.
We get into:

Why "I didn't mean it that way" doesn't fix what someone actually experienced
The difference between managing the work and leading the individual
What an HR complaint is really telling you, and it's rarely about policy
How to apply Focus, the first pillar of the FUEL framework, this week

]]>
                </itunes:subtitle>
                                <itunes:title>
                    <![CDATA[Episode 3 The HR Complaint That Changed How I Lead]]>
                </itunes:title>
                                    <itunes:episode>3</itunes:episode>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>An employee filed an HR complaint accusing me of playing favorites. I wasn't. Or at least, that's not what I meant to do.</p>
<p>In this episode, I'm walking through the exact moment intent and impact collided in my leadership, what that complaint actually revealed about how I was managing my team, and the shift that changed how I lead people for good. If you've ever been blindsided by feedback that felt unfair, or you're leading a team and quietly wondering if you're the one people are frustrated with, this one's for you.</p>
<p>We get into:</p>
<ul>
<li>Why "I didn't mean it that way" doesn't fix what someone actually experienced</li>
<li>The difference between managing the work and leading the individual</li>
<li>What an HR complaint is really telling you, and it's rarely about policy</li>
<li>How to apply Focus, the first pillar of the FUEL framework, this week</li>
</ul>
<p></p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2557519/c1e-5mk0kf7qrg7t3m7mp-xxm774v8tkgo-bikefy.mp3" length="3122800"
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                                <itunes:summary>
                    <![CDATA[An employee filed an HR complaint accusing me of playing favorites. I wasn't. Or at least, that's not what I meant to do.
In this episode, I'm walking through the exact moment intent and impact collided in my leadership, what that complaint actually revealed about how I was managing my team, and the shift that changed how I lead people for good. If you've ever been blindsided by feedback that felt unfair, or you're leading a team and quietly wondering if you're the one people are frustrated with, this one's for you.
We get into:

Why "I didn't mean it that way" doesn't fix what someone actually experienced
The difference between managing the work and leading the individual
What an HR complaint is really telling you, and it's rarely about policy
How to apply Focus, the first pillar of the FUEL framework, this week

]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/6a669b22d07153-46437943/images/2557519/c1a-o5393-kp5jj934iwqz-ynehih.jpg"></itunes:image>
                                                                            <itunes:duration>00:06:31</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Episode 2. The Hidden Curriculum]]>
                </title>
                <pubDate>Tue, 28 Jul 2026 08:30:00 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
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                    https://permalink.castos.com/podcast/71142/episode/2548608</guid>
                                    <link>https://the-unscripted-manager.castos.com/episodes/episode-2-the-hidden-curriculum</link>
                                <description>
                                            <![CDATA[<p>Today we talk the hidden curriculum behind leadership. Get ready for your first actionable takeaway.</p>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[Today we talk the hidden curriculum behind leadership. Get ready for your first actionable takeaway.]]>
                </itunes:subtitle>
                                    <itunes:episodeType>full</itunes:episodeType>
                                <itunes:title>
                    <![CDATA[Episode 2. The Hidden Curriculum]]>
                </itunes:title>
                                    <itunes:episode>2</itunes:episode>
                                                    <itunes:season>1</itunes:season>
                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[<p>Today we talk the hidden curriculum behind leadership. Get ready for your first actionable takeaway.</p>]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2548608/c1e-71kmktvnrn5cnvmv1-5zro4zm3s0j7-l8tc6j.mp3" length="2532641"
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                    </enclosure>
                                <itunes:summary>
                    <![CDATA[Today we talk the hidden curriculum behind leadership. Get ready for your first actionable takeaway.]]>
                </itunes:summary>
                                    <itunes:image href="https://episodes.castos.com/6a669b22d07153-46437943/images/2548608/c1a-o5393-ndjz0dg9u340-clhn9c.jpg"></itunes:image>
                                                                            <itunes:duration>00:05:16</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
                            </item>
                    <item>
                <title>
                    <![CDATA[Episode 1. Why Leadership Doesn't Come with a Script]]>
                </title>
                <pubDate>Mon, 27 Jul 2026 00:16:46 +0000</pubDate>
                <dc:creator>VERONICA SMITH</dc:creator>
                <guid isPermaLink="true">
                    https://permalink.castos.com/podcast/71142/episode/2548598</guid>
                                    <link>https://the-unscripted-manager.castos.com/episodes/episode-1why-leadership-doesnt-come-with-a-script</link>
                                <description>
                                            <![CDATA[
<h3>Chapters</h3>
<ul><li>(00:00:01) - How to Manage a Team</li><li>(00:00:38) - The Unscripted Manager: For Managers</li><li>(00:02:21) - The Unscripted Manager: How to Lead With Real Intelligence</li></ul>]]>
                                    </description>
                <itunes:subtitle>
                    <![CDATA[]]>
                </itunes:subtitle>
                                <itunes:title>
                    <![CDATA[Episode 1. Why Leadership Doesn't Come with a Script]]>
                </itunes:title>
                                                <itunes:explicit>false</itunes:explicit>
                <content:encoded>
                    <![CDATA[]]>
                </content:encoded>
                                    <enclosure url="https://episodes.castos.com/6a669b22d07153-46437943/2548598/c1e-032x2t72m6gsp3w38-479xq45guj4x-5pvhcs.mp3" length="2643818"
                        type="audio/mpeg">
                    </enclosure>
                                <itunes:summary>
                    <![CDATA[]]>
                </itunes:summary>
                                                                            <itunes:duration>00:05:31</itunes:duration>
                                                    <itunes:author>
                    <![CDATA[VERONICA SMITH]]>
                </itunes:author>
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